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If you can make a business case to get it, get it
What do you like best about the product?
It really improves how you manage data and keep a clean CRM.
What do you dislike about the product?
It is a total cash grab on their part. Hubspot is hard to justify increasing the cost for in SMB and mid-market. Ops Hub is their way to address growing business needs with a bunch of functionality that we were using other tools to do.
Its hard to make the business case for more funds to remove manual tasks when many SMBs don't have it and Mid-market want to switch to Salesforce.
Its hard to make the business case for more funds to remove manual tasks when many SMBs don't have it and Mid-market want to switch to Salesforce.
What problems is the product solving and how is that benefiting you?
We have contacts coming in from a variety of sources and we use Ops hub to fill in the blanks and keep everything formated for personalization.
Needlessly complicated and focussed on upselling
What do you like best about the product?
It's comprehensive and the cloud access is convenient.
What do you dislike about the product?
Difficult to customise to our needs with a lot of unnecessary features to navigate that hinder rather than help. Clunky and slow user interface. Expensive to get customised. Not worth the money for an SME.
What problems is the product solving and how is that benefiting you?
I'm afraid it is so complicated to use that we just don't use it.
Swiss army knife of CRMs
What do you like best about the product?
Just like the title, this is the swiss army knife of CRM software. Everything is in here, easy to use and easy on the eyes.
What do you dislike about the product?
If it had a dialer, this would've been more awesome!
What problems is the product solving and how is that benefiting you?
Tracks all the leads for me and statistics
Ease of intergrating data and create workflow according to customer lifecycle in HubSpot.
What do you like best about the product?
Easy to use, user-friendly and precise report creation and tracking of customer/ client lifecycle. Ability to integrate with many apps for smooth work. Ability to customize tickets, tasks and dashboards.
What do you dislike about the product?
So far nothing that has posed a con from HubSpot Operations Hub for me.
What problems is the product solving and how is that benefiting you?
Customer Data is recorded in one place and is easily manageable. It can used to interpret any reports, trigger tasks or tickets for a precise or streamlined workflow. This makes it easier to manage a task.
Must have Tool for your Startup
What do you like best about the product?
1. It makes the entire flow of your company easy
2. Easy to create, contacts, companies and deals
3. You can easily send emails without using multiple tools.
4. Multiple tutorials available on youtube
2. Easy to create, contacts, companies and deals
3. You can easily send emails without using multiple tools.
4. Multiple tutorials available on youtube
What do you dislike about the product?
1. Hard to understand
2. A bit costly
3. Too much functionality options makes it overwhelming sometimes.
2. A bit costly
3. Too much functionality options makes it overwhelming sometimes.
What problems is the product solving and how is that benefiting you?
Managing Tutors, Students under sthe same platform and keep the database, automated marketing emails etc.
Powerful automation
What do you like best about the product?
The workflows continue to improve and custom coded actions make the cieling infinite
What do you dislike about the product?
Some workflow actions are possible thru custom coded actions but really could be out-of-the-box functionality
What problems is the product solving and how is that benefiting you?
Taking mundane tasks for humans and freeing them up by having a machine do it.
Database management and sync
What do you like best about the product?
The ability to really own your data in HubSpot is vital to growing and large orgs. Ops Hub allows us to support clients in keeping their data clean and managing it thoroughly.
What do you dislike about the product?
Still early on for Ops Hub. It will continue to grow and become more robust. It is also fairly expensive when you get to Pro and Enterprise.
What problems is the product solving and how is that benefiting you?
It allows us to keep data clean and build and manage integrations.
A Game Changer for Data and Process Automation
What do you like best about the product?
It simplifies data management by ensuring all your business apps are connected and in sync, which reduces manual work and keeps everything up to date. For growing companies, this is a huge time saver, allowing teams to focus more on strategic tasks.
What do you dislike about the product?
While it’s incredibly useful, there is a learning curve for new users, especially when it comes to setting up more advanced automation workflows.
What problems is the product solving and how is that benefiting you?
If you're already using HubSpot’s CRM, Operations Hub adds tremendous value by unifying your processes and ensuring data accuracy across the board.
Really good for formatting and reviewing data
What do you like best about the product?
The tools this offers is massively beneficial, especially for programable automation, data sync controls and data quality workflows. These are really simple and easy to set up, with support on hand in case you get stuck!
What do you dislike about the product?
Can be time consuming to set up all of the workflows for data management, but is massively rewarding when its working in the background!
What problems is the product solving and how is that benefiting you?
Data quality and programmable automation
Has been a help with data syncing.
What do you like best about the product?
Has helped with syncing data from our NetSuite account and syncing data from those previous account and contacts. We've been testing the automated workflows as it is easier to create them and implement them.
What do you dislike about the product?
Thought it would be more helpful with clearing duplicate data. We stil have mass amounts and thought this would be a type of solution to solve that.
What problems is the product solving and how is that benefiting you?
Solving syncing data of accounts and contacts. Setting workflows for contacts that are being added into our CRM
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