HubSpot Credits
HubSpotReviews from AWS customer
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Great- everyone loves it
What do you like best about the product?
I enjoy how easy it is to learn how to use the platform. Once you are able to navigate Hubspot it is very easy to use. We have gotten great feedback while in the process of implementing.
What do you dislike about the product?
There are some random things that I am not able to search by - trying to figure this out now. Also I would like to have links on quotes, it can also print weird
What problems is the product solving and how is that benefiting you?
Keeping everything in one spot. before we were hoping from software to software trying to get all our information. Now it is in one spot and has some pretty cool features that come with it.
Amazing CRM
What do you like best about the product?
How easy it's to setup and design the features we really need, as well as the pipeline sales for me are the best as I can make sure all my clients are taking care of and I track each stage and make a proper feedback.
What do you dislike about the product?
so far I don't dislike anything, I would only love if we could send our online form, allowing our clients to attach documents to our KYC process. Now this is not possible.
What problems is the product solving and how is that benefiting you?
Track clients, update pipeline stages, have an overview about all clients and be able to do follow ups, chats, emails etc. It makes our team be more efficient as we have all info gathered only in one place.
Recommendations to others considering the product:
easy to use, to set up, to track pipeline stages, to reduce operational time is the best CRM in the market.
Operations Hub propels Marketing Ops efforts
What do you like best about the product?
Workflow extensions allow automation outside of the CRM which is something we utilised highly to ensure connection and communication between users, teams and processes!
What do you dislike about the product?
A larger offering of extensions would be ideal, especially branching into start-up style API
What problems is the product solving and how is that benefiting you?
Automating key processes in operational capacities throughout the business
Intuitive but missing some needed features e.g. mobile and desktop edits for email
What do you like best about the product?
Workflow - Most simple and easy to understand across all email CRM platforms I've used before like adestra but specifically with the operations hub, I did not have access to this
What do you dislike about the product?
Email editing does not allow for mobile and desktop changes, we have around 60/40 rate of mobile to desktop and making the users experience for 40% of the audience is not ideal.
What problems is the product solving and how is that benefiting you?
Improved analytics, well easier to read and show to team members. Not used yet but will be looking at using this in the near future now that I have been notified of this feature
Recommendations to others considering the product:
no recommendations
HubSpot Review for Business
What do you like best about the product?
REPORTING, CRM WORKFLOWS, CONTACT DATA, DEAL ATTRIBUTION, ONE STOP SHOP.
What do you dislike about the product?
Details that have been overlooked as standard, and the fact that the data in HubSpot allegedly can't be held for more than 2 years?
What problems is the product solving and how is that benefiting you?
Smooth sales reporting, marketing conversion metrics. Business dashboard and growth tracking.
Great user experience, far superior to competitors
What do you like best about the product?
The user friendliness, I have used HubSpot and many of their competitors and I find Hubspot much easier to use.
What do you dislike about the product?
The price of automation, for the use of automation and other features the cost is much higher than their competitors.
What problems is the product solving and how is that benefiting you?
Communication. the HubSpot Operations Hub makes contacting clients much easier.
HubSpot Operations Hub
What do you like best about the product?
Integration capacity - pulling all our our other systems together
What do you dislike about the product?
Learning curve, client engagement training a little non-proactive
What problems is the product solving and how is that benefiting you?
Integration of systems
With help of this tool we can find better data quality.
What do you like best about the product?
In this tool we can save many hours, we can able to data sync, data quality management, and many more.
What do you dislike about the product?
Not found any issue so far :) If I will find something we will add it here.
What problems is the product solving and how is that benefiting you?
This can help to increase customer experience, customer satisfaction.
Really useful for client operations management
What do you like best about the product?
The tickets feature is my favorite element of Hubspot. I find it really useful for managing operations request that come in with our clients and keeping track of everything in a pipeline.
What do you dislike about the product?
The cost is a bit high. I think Hubspot is amazing but the fact that each user has a high price per person makes it difficult to maintain. If the platform were more affordable I would recommend to anyone and everyone.
What problems is the product solving and how is that benefiting you?
I am solving the issue of client operations management. We have various scheduling requests that come into our business and they can seem overwhelming all at once to keep track of the request, who responded, who we are waiting for, etc. through tickets.
Overall Great Solution
What do you like best about the product?
The one-size-fits-all approach to software typically has many hanging points in implementation. Hubspot is able to sidestep this fatal flaw and is incredibly flexible.
What do you dislike about the product?
While hubspot does have analytics features, they're lacking compared to contemporary data analysis software. While not fully expected from a CRM, it would be nice to see this feature improved.
What problems is the product solving and how is that benefiting you?
Mobilizing our entire corporation to track and record customer interactions and engagement to facilitate record-keeping as well as optimizing our customer engagement process.
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