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573 reviews
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    Patrick B.

PieSync Solved an Unsolvable Problem for Us

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
The ability to continually update and sync between programs is important for out business and keeping contacts up to date was a requirement from my boss. Piesync helped make this happen.
What do you dislike about the product?
The lack of detailed reports on what Piesync changed has caused issues when trying to trace potential sync problems (caused by users).
What problems is the product solving and how is that benefiting you?
We had to sync contacts from Insightly to Outlook. Piesync does that for us. It allowed Insightly contacts to move to Outlook which in turn put all of our Insightly contacts onto everyone's phones.


    Kyle G.

Small PE Firm Uses PieSync for CRM

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
How seamless the process is. The whole process of linking outlook and insightly took less than ten minutes. After initial setup I have had to check back very few times and the linking has worked great.
What do you dislike about the product?
The field mapping for basic info is good, but it would be helpful to have more functionality with what can be taken from outlook.
What problems is the product solving and how is that benefiting you?
We started using Insightly as our CRM, but as an outlook heavy compnay the inability to link the two was frustrating. Piesync has allowed us to start using Insightly without giving up our outlook processes or double entering info.
Recommendations to others considering the product:
Try out the free trial and talk to the PieSync team about any questions. They are very helpful.


    Samantha H.

Great platform to keep all contacts organized

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
Amazing platform! Great customer service PieSync’s intelligent syncing helps translate all of these tags effortlessly into various segmented e-mail campaigns in Mailchimp.
What do you dislike about the product?
I would really like it if there was more tutorials for the integration process
What problems is the product solving and how is that benefiting you?
Before PieSync, syncing our data to a CRM was more of a pain than an advantage. We needed to keep the categories we were using in Outlook.


    Public Relations and Communications

awesome

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
ease of operation - great client services
What do you dislike about the product?
cost is too high, but i need the service
What problems is the product solving and how is that benefiting you?
contacts synced


    Reggie R.

Great integration!!!

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
It's simple!!! And works well with FUB!!!
What do you dislike about the product?
I don't dislike anything about this service.
What problems is the product solving and how is that benefiting you?
Getting contacts from my CRM to my mobile phone.


    Robert P.

We Love PieSync

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
PieSync has been a game changer for us. What used to drive us crazy and create stress us out to the max - trying to sync between MailChimp and Prosperworks - is now super easy. It is worth every cent. We are not only using it to sync between Prosperworks and MailChimp, we are also using it to organize and sync groups. We tag the groups we want in Prosperworks, and they sync with MailChimp, so we can target our audiences even more carefully than before.
What do you dislike about the product?
Nothing. It works perfectly. There is seriously nothing about PieSync we dislike. I don't know what else to say. OK, perhaps the only thing is that it would be nice if it were a little cheaper, but that would be it.
What problems is the product solving and how is that benefiting you?
We are now able to sync flawlessly between Prosperworks and MailChimp, and wrangle groups with ease. This as saved us a TON of time and money, and has made our lives much less stressful,
Recommendations to others considering the product:
Don't feel bashful about reaching out the support of your have questions, they are very responsive.


    Wojciech K.

Works great for syncing contacts among team members (we use it for Pipedrive)

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
Super easy set up, yet it has a ton of advanced options which other services (like FullContact or other, we tried 3 at least) lacked.

It just solved our business need really well. We use Pipedrive (which is great), but unfortunately it doesn't have "team" contacts" and each contacts is synced only to one users address book. Piesync allowed us to creat these "team contacts" or to sync "each user with each user" in google apps. This works great and has allowed us to keep just one contact on file for each person, which was the ultimate goal.
What do you dislike about the product?
The only bump I've had was the "automatic" help by the system - it has suggestions for making the connection both ways, but I wasn't sure it would work / felt I needed to set ip by myself.

Other then that, I feel the user management is kept to the basic, but for us this wasn't a problem.

A downside for sure is the price - it works ok for us, but I can imagine that it can get quite expensive for larger organizations.
What problems is the product solving and how is that benefiting you?
We use it to sync contacts between multiple teammembers. As we have our contacts synced with Pipedrive, we cannot have access to each others contacts just like that. To do this we use piesync and we get one entry for each contact. Works absolutely great, worth every penny
Recommendations to others considering the product:
It might be more expensive than other, but works much better and after trying different solutions I'm happy we went with this


    Vinny C.

Does what it is supposed to do

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
It is easy to set up then I literally did not have to think about it again.
What do you dislike about the product?
It would be good to have a chrome extension to easily get into the dashboard.
What problems is the product solving and how is that benefiting you?
Way to streamline contact entry among various tools.


    Non-Profit Organization Management

Intuitive, simple, gets the job done.

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
Besides the two-way syncing capability, the ease of use is wonderful. Granted I'm decent when using technology but that doesn't mean that I don't want something that is simple and efficient. We had other services prior but they just didn't get the job done like PieSync does.
What do you dislike about the product?
To be quite honest, I have not come across anything that I dislike about PieSync. If there are ever any problems I get notified via email, and their customer support is essentially always available when I need it. If they're not around, they're very good about letting me know when the will be, which I appreciate very much.
What problems is the product solving and how is that benefiting you?
We have a few Customer Relations Management systems (CRMs) we use to keep track of all our clients and business relationships. Some are more of a phonebook in the sense of contact information and notes, and others are more like Constant Contact and Salesforce where events can be created an managed. With a team, it's difficult to update and add contacts across all our platforms and PieSync does that heavy lifting for us.
Recommendations to others considering the product:
Try it out! The free trial is great and you'll be hooked!


    Information Technology and Services

Piesync reveiw

  • January 08, 2018
  • Review provided by G2

What do you like best about the product?
Works in the background, doesn't interfere with day to day work!
What do you dislike about the product?
I really have no complaints,
What problems is the product solving and how is that benefiting you?
No