The tool's most valuable feature is its CASB feature. From my experience with customers, they initially tried the Cato SASE Cloud Platform because they had specific issues that traditional solutions couldn't solve. These issues included connectivity and performance problems from countries like Vietnam, China, and Turkey and challenges with roaming employees. Initially curious and skeptical, they found that the tool addressed these challenges. As a result, it expanded its deployment beyond difficult countries to regions like the UK, Canada, and Europe. Customers appreciate the unified management console and the benefits of a zero-trust network approach to VPN.
The tool's advantage is that it provides a hassle-free solution that is easy to manage across all customers. For instance, we have a few customers with as few as 50 users, including one with a branch in Vietnam and others with thousands of users.
Configurations are more complex for larger companies, such as our largest customer, with around 3000 users across Italy, Turkey, the UK, and Canada. However, even for experienced network professionals familiar with Check Point and Cisco appliances, the tool is straightforward to understand, manage, and configure.
The entire interface has received positive feedback so far. I must highlight the tool's knowledge base, which is comparable to that of other leading products like Netskope. While the sales process may sometimes take longer, adding CASB features in recent years has significantly enhanced its capabilities. Netskope is a more mature product, albeit at a higher price point compared to the solution.