Reviews from AWS customer

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107 reviews
from and

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    Clement Hsieh

Supports API integrations with different systems

  • June 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company for Python Auth.

What is most valuable?

The most effective features of the product for authentication needs stem from the API integrations that are possible with different systems.

What needs improvement?

The price of the product is an area of concern where improvements are required. From an improvement perspective, the pricing of the product needs to be lowered.

Multi-factor authentication is an area of concern where improvements are required. Integration of the tool with other systems is quite problematic.

In the future, I want the tool to have more CI/CD pipelines.

For how long have I used the solution?

I have been using WSO2 Identity Server for one to two years.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten.

Around 50 to 100 people in my company use the product.

Which solution did I use previously and why did I switch?

My company uses Auth0. My company uses many local brands and not many international brands.

How was the initial setup?

The product's initial setup phase is easy.

The solution is deployed on an on-premises version.

The solution can be deployed in two to three hours.

What was our ROI?

The product is not for cost-savings but for security purposes. The product has been helpful in the area of time-saving by 20 to 30 percent, especially for some of my online customers.

What's my experience with pricing, setup cost, and licensing?

I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution.

Which other solutions did I evaluate?

Though in our company, we try to do the coding part by ourselves, it is not easy to manage, and that is why we started to use WSO2 Identity Server.

What other advice do I have?

My company uses multi-factor authentication and we tried using it integrating with FIDO Server. It was done to make sure that the multi-factor authentication feature gets used during the authentication process.

AI can be used for better authentication, but right now, our company has not used any such feature. I recommend the product to others. It is easy to install and easy to use. Understanding a feature before you integrate a tool with other tools is important.

In my company, there is another team with five to six engineers that takes care of the support part of the tool.

The product has helped me to meet my security management requirements as per ISO 7001.

I rate the tool a nine out of ten.


    Pasan Tennakoon

Provides easy integration with other tools

  • May 15, 2024
  • Review provided by PeerSpot

What is most valuable?

The solution gets the job done, and we don't have to do the main configuration.

What needs improvement?

The solution seems to be pretty outdated. The solution’s pricing could be better.

For how long have I used the solution?

I have been using WSO2 Identity Server for two to three years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 30 to 40 users are using the solution in our organization.

I rate the solution’s scalability an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

WSO2 Identity Server is not an expensive solution.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a six out of ten.

What other advice do I have?

It was easy to integrate WSO2 Identity Server with other tools. The solution’s integration just took a few hours. I would recommend the solution to other organizations. Around ten engineers and I are involved in regularly maintaining the tool.

Overall, I rate the solution a nine out of ten.


    Nalin D.

Unlocking Seamless Security: The WSO2 Identity Server Advantage"

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
One of the standout aspects of WSO2 Identity Server is its exceptional balance between robust security features and user-friendly design. It seamlessly integrates powerful security measures like multi-factor authentication and fine-grained authorization policies into an intuitive interface, making it accessible even to those with limited technical expertise. This blend of security and usability sets WSO2 Identity Server apart, ensuring that organizations can protect their digital assets effectively without sacrificing convenience for their users.
What do you dislike about the product?
We are using WSO2 Identity Server since 4.X, Process between upgrade between major version is bit difficult
What problems is the product solving and how is that benefiting you?
We are using it as our total mutiple tenant cross cutting security provider for our platform.


    Utilities

Good experience

  • April 08, 2024
  • Review provided by G2

What do you like best about the product?
Security offered by the platform and continuous updates
What do you dislike about the product?
Some features (like multi factor autentication)
What problems is the product solving and how is that benefiting you?
Single point of access for our customer base


    Amandeep S.

WSO2 Review

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
WSO2 Product team support which is quite good and prompt
What do you dislike about the product?
Need more stability in terms of internal bug but overall product support covers up for the same
What problems is the product solving and how is that benefiting you?
To authenticate users


    Julio A.

Amazingly flexible - top notch service!

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
"For me, the real gem of WSO2 Identity Server is its flexibility. Being open-source is a huge plus, as I can tweak it to perfectly fit our unique needs. Plus, the security features are top-notch, keeping user access ultra-safe. And let's not forget the seamless integration
What do you dislike about the product?
Some users find the initial setup and configuration complex, requiring deeper technical knowledge.
What problems is the product solving and how is that benefiting you?
Overall, WSO2 Identity Server has become a valuable asset, streamlining user management, enhancing security, and simplifying integrations. The benefits outweigh the challenges, making it a worthwhile solution for our company.


    Balamurali P

Provides valuable API management features, but its technical documentation needs improvement

  • October 03, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use WSO2 Identity Server for API management. It integrates Active Directory, providing security and access control for applications.

What is most valuable?

The product provides easy integration between API manager and IT server components.

What needs improvement?

The product needs to be available in marketplaces for subscription. They should offer competitive pricing models. There could be a better service line compared to Kong. It will help us further adapt and promote it easily.

For how long have I used the solution?

We have been using WSO2 Identity Server for six years.

What do I think about the stability of the solution?

I rate the product’s stability an eight out of ten.

What do I think about the scalability of the solution?

It is an operator model. So, we have only five to six users in our organization. I rate its scalability an eight out of ten.

How are customer service and support?

The product’s technical support documentation could be better. Even though it has an open-source version, we have to use the license option as they don’t have a proper support model.

Which solution did I use previously and why did I switch?

We are using WS02, Kong, and Azure simultaneously. Compared to WSO2, Kong has an efficient API manager.

How was the initial setup?

I rate the initial setup process a six out of ten. There needs to be a good support model and easy-to-understand documentation. It takes a week to build it. Later, upgrading the version takes a maximum of four hours to one day. It requires two executives for implementation. However, if they have expertise, it can be done by only one executive.

What's my experience with pricing, setup cost, and licensing?

I rate WSO2 Identity Server’s pricing a seven out of ten. They offer two types of license subscriptions. One is Apache, where we can build it ourselves. The second one is the WSO2 purchase license.

They should bring in some good pricing models to host the marketplace. At the moment, they don’t have proper model data.

Which other solutions did I evaluate?

We evaluated Akamai. However, it is too costly. Thus, we explored several other options depending on the quality and Gartner ranking. We found Kong holds the first rank there.

What other advice do I have?

WSO2 Identity Server is a user-friendly and easy-to-adapt product. I rate it a seven out of ten.


    Vipin G.

Our IAM enabler

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy to setup and use.
Highly customizable.
WSO2 Support.
What do you dislike about the product?
Migration is tedious as IS is critical part of the IAM.
What problems is the product solving and how is that benefiting you?
Solving all the problmems with SSO, IAM. Providing right user the right access.


    Elizabeth P.

Fast Access Management with WSO2

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
The connection connectors offered by this solution have made it much simpler for our organization to manage access to diverse systems. It handles many authentication systems incredibly well.
What do you dislike about the product?
Insufficient detail in the product's documentation may make it challenging to comprehend the integration procedure. The details about documentation is too short, and this is not enough for me.
What problems is the product solving and how is that benefiting you?
This platform guarantees that users can easily sign into systems that support Single Sign-On (SSO). The software also delivers powerful security features that make identification and access management simple.


    Shrey V.

not recommended at all

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
it gave us more difficulties than it solved them. we ultimately gave this software up.
What do you dislike about the product?
it very frequently releases new features which creates chaos and breaks our working flow. we have to configure now and then. we understand that it might be improving but it just gets messy for us. its documentation should be improved too. its synapses are way too old to use. its eclipse interface works abruptly.
What problems is the product solving and how is that benefiting you?
it did not benefit us at all and we ultimately had to give it up. API analytics dashboard needs to be improved tremendously.