With the advent of cloud computing and advances in cloud-based and data management technologies, taking a data-first approach liberates insurance companies from being boxed into a locked (traditional) transformation model. Using emerging cloud-based technologies, with proper planning and execution, carriers can successfully transform their legacy and older systems and realize greater value. Additionally, with an innovative data-first approach (aka data-driven transformation), they can decouple data, create data and application independence, discern much higher value, and move toward future-proofing.

This study includes a full Resolution life case study, focusing on their transformational work with AWS.

• Learn how Resolution Life partnered with AWS and low code no code (LCNC) provider Out Systems to accomplish transition of closed block policies from Voya. 
  • Resolution Life executed using an agile method with the help of tools from AWS and created a new customer portal (self-service) in five months, developed a new customer service representative (CSR) portal in seven months and had over 1 million policies ingested into the data hub.       
• Understand how a data first transformation approach creates a foundation for current and future systems to provide better business support, and helps insurers embed products; improve policyholder service and business retention; automate and improve underwriting process; and detect fraud and reduce claims leakage.