Organizations with call centers of more than 2,000 seats aim to optimize operating expenses by reducing average handling time, lowering call abandonment rates, and decreasing agent turnover. Intelligent Automation for Digital Worker Assisted Contact Center solutions on AWS enhance human work through artificial intelligence and machine learning. With these solutions, organizations can create an automated call center that reduces average call handling time and decreases operating expenses for call center-based organizations.

Partner Solutions

Software, SaaS, or managed services from AWS Partners

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