Customer Engagement

Small and medium business owners want to provide an innovative and personalized online customer experience without significantly increasing IT costs. Customer Engagement solutions on AWS help businesses improve the effectiveness of their websites and apps through artificial intelligence (AI). Using these solutions, businesses can implement AI recommendations based on customer activity, such as previous purchases and location. They can also use AI-powered chatbots or virtual assistants to automate human interactions and answer frequently asked questions, improving the customer’s online experience.