Amazon Sumerian FAQs

Q: What is Amazon Sumerian transitioning to?

Amazon Sumerian is transitioning to enabling customers to author scenes using Babylon.js and publish with AWS Amplify.

Q: Why is Amazon Sumerian transitioning?

We believe this new user experience with Babylon.js and AWS Amplify will allow versatility and you to publish your scenes more seamlessly than before.

Q: Is Amazon Sumerian accepting new customers?


Q: I can’t access the Amazon Sumerian Dashboard. What do I do?

If you are a new customer of Amazon Sumerian, please see the documentation and tutorials to get started with Babylon.js and AWS Amplify.

If you are an existing customer of Amazon Sumerian and are unable to access the dashboard first make sure to verify your region. If you are still unable to access your existing scenes you can contact customer support.

Q: I have existing scenes in Amazon Sumerian. How do I transition them?

You can follow tutorials to export and transition your existing scenes to Babylon.js.

Q: Where can I find documentation on Amazon Sumerian?

To learn more, visit Amazon Sumerian documentation.

Learn more about Amazon Sumerian

Read the documentation
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