Amazon Transcribe Medical

Automatically convert medical speech to text

Amazon Transcribe Medical is an automatic speech recognition (ASR) service that makes it easy for developers to add medical speed-to-text capabilities to their voice-enabled applications. Driven by state-of-the-art machine learning, the service accurately transcribes medical terminologies such as medicine names, procedures, and even conditions or diseases. Amazon Transcribe Medical can serve a diverse range of use cases, from transcribing physician-patient conversations that enhance clinicial documentation, to capturing phone calls in pharmacovigilance, or even subtitling telemedicine consultations.

Amazon Transcribe Medical is available as a set of public APIs that can address both batch workloads and real-time speech-to-text applications. The service is HIPAA eligble and prioritizes patient data privacy and security.

Accurate medical transcriptions are expensive, time consuming, or disruptive to the patient experience. In many hospitals and clinics, physicians will use a recorder and dictate notes that are sent to a third party for manual. Others choose to use human scribes, which can be distracting and uncomfortable for patients and clinicians. Some organizations have tried to use existing medical transcription software, but have found them inefficient and low in quality. Conversations between health care providers and patients provide the foundation of a patient’s diagnosis and treatment plan, and is the start to any clinical documentation workflow. For example, a workflow can include the conversation between a physician and patient, entering the prescription into an electronic health record (EHR) system, and electronically sending the order to the pharmacy. It’s critically important that this information is accurate.

Cerner_Customer-Reference_Logo

"Extreme accuracy in clinical documentation is critical to workflows and overall caregiver satisfaction. By leveraging Amazon Transcribe Medical's transcription API, Cerner is in initial development of a digital voice scribe that automatically listens to clinician-patient interactions and unobtrusively captures the dialogue in text form. From there, our solution will intelligently translate the concepts for entry into the codified component in the Cerner EHR system."

Jacob Geers
Solutions Strategist, Cerner Corporation

Benefits

Save time with highly accurate transcriptions

Amazon Transcribe Medical provides accurate medical speech-to-text capabilities that can be easily integrated into voice applications. Whether users want to dictate medical notes or transcribe drug-safety monitoring phone calls for downstream analysis, the service offers accurate speech recognition that is both scalable and cost-effective. Learn more »

Lower medical transcription costs

Amazon Transcribe Medical is a scalable transcription service that lives in the cloud. Pay only for what you transcribe, with no fixed costs, upfront commitments, or long-term licenses. Flexibly scale up or down the usage based on the needs of your application and use case. Learn more »

Ease of use

Using Amazon Transcribe Medical is straightforward. No prior machine learning knowledge or experience is required. Developers can focus on building their medical voice applications, by simply integrating with the service’s easy-to-use APIs. Transcribe Medical handles the heavy lifting of developing state-of-the-art speech recognition models. Learn more »

Data security and privacy

Amazon Transcribe Medical is a HIPAA-eligible speech recognition service that prioritizes patient data security and privacy. The service is stateless, which means that it neither stores inbound audio nor output text. Users have full control over their data and determine whether they prefer to store transcriptions in local environments or self-managed cloud storage. Learn more »

How it works

Amazon Transcribe Medical how it works diagram

Use cases

Conversational voice scribes

Healthcare and life science customers can build transcription applications that capture physician-patient conversations in real time, without disrupting the interaction. Transcripts can be processed using downstream text analytics to identify key entities like medication, dosage, strength, and frequency, before final entry into electronic health record (EHR) systems.

Medical dictation applications

Use Amazon Transcribe Medical to build voice applications that enable physicians to dictate medical notes, helping to reduce the burden of clinical documentation so that they can focus on delivery quality patient care.

Drug safety monitoring

Pharmaceutical companies can use Amazon Transcribe Medical to transcribe phone calls that report on drug safety and side effects. Customers can efficiently integrate with the service to deploy their pharmacovigilance solutions across large-scale contact centers.

Customer stories

TM_Cerner

Cerner built a digital voice scribe that automatically listens to clinician-patient interactions and captures the dialogue in text form. Learn more »

TM_Amgen

Amgen uses Amazon Transcribe in pharmacovigilance to produce text transcripts from recorded calls and identify any reported side effects. Learn more »

TM_SoundLines

Soundlines significantly decreased the time and effort required to get data from their network of clinicians with Amazon Transcribe Medical. Learn more »

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