Posted On: Nov 21, 2019

Amazon Lex now supports sentiment analysis by natively integrating with Amazon Comprehend. Up until now, you had to implement custom logic using Amazon Comprehend APIs to assess user sentiment. Starting today, you can enable sentiment analysis for your bot with a single-click in the Amazon Lex Console. Amazon Comprehend uses natural language processing to detect the overall sentiment in text and returns value as positive, negative, neutral, or mixed. 

Sentiment analysis with Amazon Lex is available today in the US East (N. Virginia), US West (Oregon) and EU West (Ireland) AWS Regions. Try it in the Amazon Lex Console, or use the Command Line Interface (CLI) and AWS SDKs. For more information and to get started, please see the documentation.