Posted On: Mar 31, 2020
Today, we announce the AWS Service Management Connector for Jira Service Desk, formerly known as the AWS Service Catalog Connector. The AWS Service Management Connector for Jira Service Desk enables AWS Service Catalog, AWS Config, and AWS Systems Manager integration features on Jira projects. This capability simplifies cloud provisioning and resource management for Jira Service Desk administrators, and makes it easier for Jira Service Desk users to request AWS products, which can be any IT service that administrators want to make available for deployment on AWS and third-party resources.
Jira Service Desk administrators can configure the connector to work with existing or new AWS accounts and roles. Users and admins can also view configuration item details from AWS Config on provisioned products and execute AWS Systems Manager automation documents within Jira Service Desk. This streamlines AWS provisioning, resource transparency and automation in familiar tools for end users such as the Jira Service Desk software.
To get started, Jira Service Desk administrators can open their Jira instance, select Add-ons, then find and install the AWS Service Management Connector for Jira Service Desk.