Posted On: Sep 22, 2023

Amazon Connect now supports AWS CloudFormation for security profiles. You can now use AWS CloudFormation templates to deploy Amazon Connect security profiles —along with the rest of your AWS infrastructure— in a secure, efficient, and repeatable way, allowing you to apply consistent security policies across instances. CloudFormation allows you to track changes over time, apply updates in a controlled and automated manner, and includes version controls so you can easy roll back changes if needed. For more information, see Amazon Connect Resource Type Reference in the AWS CloudFormation User Guide.

CloudFormation support for security profiles is available in all AWS regions where Amazon Connect is offered. To learn more about Amazon Connect, the AWS cloud-based contact center, please visit the Amazon Connect website.