Posted On: Sep 27, 2023

Customers can now monitor and troubleshoot application environments that span multiple accounts (within a region) using Amazon CloudWatch Application Insights. CloudWatch Application Insights helps customers gain actionable insights for their application environments by making it easier for them to set up and monitor, recognize problems, and use data to make decisions. With this release, customers can analyze and correlate cross-account telemetry data and problems through a centralized view of the monitoring results across their accounts.

Customers with multiple CloudWatch Application Insights accounts set up monitoring of resources and applications separately for each account. They needed a way to identify issues, and trends across accounts more efficiently than switching from account to account. Today, with cross account support in CloudWatch Application Insights, customers can set up a monitoring account and bring together all the metrics, traces, logs and applications from multiple source accounts. The aggregated view provides a common dashboard for their applications, and a component dashboard for any components in these applications. Users with access to the monitoring account will view problems across different accounts in a merged list. Clicking on a problem from the merged list will show the specific problem dashboard. There is no additional cost to using multi account monitoring. 

The support for cross account monitoring in CloudWatch Application Insights is available in all AWS commercial regions. For information on CloudWatch services and costs , see Amazon CloudWatch. For additional information on cross account support in CloudWatch Application insights, see Application Insights cross-account observability.