Posted On: Oct 5, 2023

Amazon Connect Chat now supports up to 15 out-of-the-box chat widgets, making it easy for you to customize chat experiences on different websites with just a few clicks.

You can customize each chat widget in the Amazon Connect admin UI by selecting a logo, font, colors, default message text, button text, and contact flow. The widget can then be embedded into your website by copying and pasting a simple code snippet. With just a few clicks, you can easily customize chat experiences for each of your websites.

This feature is available in all AWS regions where the Amazon Connect chat widget is offered. 

To learn more and get started, please refer to the help documentation or visit the Amazon Connect website.