Posted On: Nov 13, 2023

Amazon Connect now enables integration with your preferred file scanning application to detect malware or other unwanted content in attachments before they can be shared in a chat or uploaded to a case. This capability provides an additional layer of protection for your customers and organization by preventing malicious files from being shared and downloaded.

Attachment scanning is available in the following AWS regions: US East (N. Virginia), US West (Oregon), Africa (Cape Town), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Canada (Central), Europe (Frankfurt) and Europe (London).

To learn more and get started, please refer to the help documentation or visit the Amazon Connect website.