Posted On: Nov 16, 2023
AWS Systems Manager now publishes status updates for operational issues and change requests to Amazon EventBridge. This enables customers to leverage Amazon EventBridge to respond to operational issues and change requests in real-time. With this integration, customers can now listen for changes in operational issues or change requests and trigger workflows in real-time, such as calling a Lambda function or sending notification to Slack and Pager Duty.
AWS Systems Manager OpsCenter helps customers view, investigate, and resolve operational work items related to AWS resources, while Change Manager supports customers to request, approve, and implement operational changes to their environments. You can now customize notifications and workflows using Amazon EventBridge to respond to issues as they occur. For instance, you can trigger a Lambda function when a high severity operational issue occurs for a production database, or send a message in a designated Slack channel when a change request is created to resize an EBS volume that has run out of space.
This integration is available in all AWS Regions where AWS Systems Manager is offered, except AWS GovCloud (US) Regions, Amazon Web Services China (Beijing) region, operated by Sinnet, and the Amazon Web Services China (Ningxia) region, operated by NWCD. To learn more, see the following list of resources: