Amazon Connect agent workspace launches refreshed look and feel
The Amazon Connect agent workspace now features an updated user interface to improve productivity and focus for your agents. The new user interface is designed to be more intuitive, highly responsive, and increase visual consistency across capabilities, providing your agents with a streamlined user experience. With this launch, you can also easily build and embed third-party applications that have a consistent look and feel with the agent workspace by using Cloudscape Design System components.
Amazon Connect agent workspace is available in the following AWS regions: US East (N. Virginia), US West (Oregon), Canada (Central), Africa (Cape Town), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Europe (Frankfurt), Europe (London), and the AWS GovCloud (US-West) Region. To learn more and get started, visit the webpage and documentation.