Artificial Intelligence

Today, I’m excited to share how we’re bringing this vision to life with new capabilities that address the fundamental aspects of building and deploying agents at scale. These innovations will help you move beyond experiments to production-ready agent systems that can be trusted with your most critical business processes.

In this post, we share how Hapag-Lloyd developed and implemented a machine learning (ML)-powered assistant predicting vessel arrival and departure times that revolutionizes their schedule planning. By using Amazon SageMaker AI and implementing robust MLOps practices, Hapag-Lloyd has enhanced its schedule reliability—a key performance indicator in the industry and quality promise to their customers.

We’re excited to announce that Rox is generally available, with Rox infrastructure built on AWS and delivered across web, Slack, macOS, and iOS. In this post, we share how Rox accelerates sales productivity with AI agents powered by Amazon Bedrock.

In this post, we demonstrate how to implement real-time fraud prevention using GraphStorm v0.5’s new capabilities for deploying graph neural network (GNN) models through Amazon SageMaker. We show how to transition from model training to production-ready inference endpoints with minimal operational overhead, enabling sub-second fraud detection on transaction graphs with billions of nodes and edges.

In this solution, we demonstrate how the user (a parent) can interact with a Strands or LangGraph agent in conversational style and get information about the immunization history and schedule of their child, inquire about the available slots, and book appointments. With some changes, AI agents can be made event-driven so that they can automatically send reminders, book appointments, and so on.

In this post, we demonstrate how to build a multi-agent SRE assistant using Amazon Bedrock AgentCore, LangGraph, and the Model Context Protocol (MCP). This system deploys specialized AI agents that collaborate to provide the deep, contextual intelligence that modern SRE teams need for effective incident response and infrastructure management.

Today, we are excited to announce support for DoWhile loops in Amazon Bedrock Flows. With this powerful new capability, you can create iterative, condition-based workflows directly within your Amazon Bedrock flows, using Prompt nodes, AWS Lambda functions, Amazon Bedrock Agents, Amazon Bedrock Flows inline code, Amazon Bedrock Knowledge Bases, Amazon Simple Storage Service (Amazon S3), […]

In this post, we explore how we built a multi-agent conversational AI system using Amazon Bedrock that delivers knowledge-grounded property investment advice. We explore the agent architecture, model selection strategy, and comprehensive continuous evaluation system that facilitates quality conversations while facilitating rapid iteration and improvement.

In the benefits administration industry, claims processing is a vital operational pillar that makes sure employees and beneficiaries receive timely benefits, such as health, dental, or disability payments, while controlling costs and adhering to regulations like HIPAA and ERISA. In this post, we examine the typical benefit claims processing workflow and identify where generative AI-powered automation can deliver the greatest impact.

AI agents are evolving beyond basic single-task helpers into more powerful systems that can plan, critique, and collaborate with other agents to solve complex problems. Deep Agents—a recently introduced framework built on LangGraph—bring these capabilities to life, enabling multi-agent workflows that mirror real-world team dynamics. The challenge, however, is not just building such agents but […]

In this post, we show you how to integrate Amazon Bedrock Guardrails with third-party tokenization services to protect sensitive data while maintaining data reversibility. By combining these technologies, organizations can implement stronger privacy controls while preserving the functionality of their generative AI applications and related systems.