AWS China Gateway

Global-to-China: Extend your success with AWS in China

Gateway-to-China-Head-banner
  • What is the official website for AWS China Regions?

    https://www.amazonaws.cn .

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
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  • Who is operating AWS China (Beijing) Region and AWS China (Ningxia) Region?

    Beijing Sinnet Technology Co., Ltd.("Sinnet") operates and provides AWS services from the AWS China (Beijing) Region, and Ningxia Western Cloud Data Technology Co., Ltd. (“NWCD”) operates and provides AWS services from the AWS China (Ningxia) Region. Both Sinnet and NWCD are in full compliance with Chinese regulations.

  • How do I get access to with the AWS China (Beijing) Region or AWS China (Ningxia) Region?

    Please request an account at https://www.amazonaws.cn.

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
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         ttp://www.amazonaws.cn
     
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  • Can I use my existing AWS Inc. Account to access the China (Beijing) Region or AWS China (Ningxia) Region?

    Customers who wish to use AWS China Regions are required to sign up for a separate set of account credentials unique to AWS China services. Customers with existing AWS, Inc. credentials will not be able to access resources in AWS China Regions, and vice versa.

  • Can I migrate the non-marketplace image (Amazon Machine Image (AMI)) I used in AWS global regions to AWS China Regions?

    Yes, you can. Please submit a request for an AWS China account and a representative of AWS China Regions will contact you to guide you on how to do the migration.

  • What are the requirements to register for an AWS China account?

    In accordance with Chinese laws and regulations, companies that want to register for an AWS China account need to provide [1] a valid Chinese business license issued by the Bureau of Industry and Commerce or a valid license or permit issued by the qualified Chinese governmental organization that can evidence your due incorporation and valid existence and [2] valid contact information. Once you have completed the registration form, a representative will contact you to follow-up on the registration process.

  • Will credit card be required during the AWS China account registration process?

    A credit card is not required at this time.

  • Can individuals apply for an AWS China account?

    No, AWS China accounts are only open to customers who have established Chinese legal entities.

  • AWS China Hotline?

    AWS China (Beijing) Region Hotline: 1010 0966 .

    AWS China (Ningxia) Region Hotline: 1010 0766 .

  • What services are available in the AWS China (Beijing) Region and AWS China (Ningxia) Region?

    For services available in the AWS China (Beijing) Region operated by Sinnet, or AWS China (Ningxia) Region operated by NWCD, please visit http://amazonaws.cn/about-aws/regional-product-services/.

    For services available in other AWS regions, please visit https://aws.amazon.com/about-aws/global-infrastructure/regional-product-services/.

  • What is the pricing of the AWS China Beijing region / Ningxia region and where can I find it?

    Please refer to AWS China (Beijing) region and (Ningxia) region’s product page on https://www.amazonaws.cn/products/, to find pricing information on products.

  • What if I have questions about my account?

    After you have completed the AWS China account sign up process, you can contact the Customer Support team online or by calling 1010 0966 for AWS China (Ningxia) Region, 1010 0766 for AWS China (Beijing) Region. Working hours are from 9AM to 6PM Monday through Friday (Beijing time).

  • Are AWS China account invoices in Chinese or English?

    You will receive an invoice in Chinese for each month’s usage. To request an invoice in English, please contact AWS China Customer Support at support@amazonaws.com.cn.

     
     
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  • Will AWS China provide customer support in English?

    Yes, you can receive customer support in English.

  • Any information regarding technical support and additional support resources for an AWS China account?

  • What currencies will AWS China (Beijing) Region or AWS China (Ningxia) Region accept?

    Chinese Yuan (CNY) is the only accepted currency.

  • Do I have to pay from a Chinese bank account?

    No. You can pay your monthly invoice using overseas bank accounts that handle Chinese Yuan.

  • What payment methods do you support?

    The payment methods accepted for an AWS China account invoice is online payment and wire transfer. Unlike AWS global accounts, credit card payments are not supported at this time.

  • What is ICP recordal?

    An ICP (Internet Content Provider) recordal is registration procedure that certifies a publicly accessible website/mobile app located in mainland China is deployed on a server or CDN located in mainland China.

  • Is having an ICP recordal necessary in order to utilize AWS China Regions?

    If you would like to host a publicly accessible website/mobile app under AWS China Regions, an ICP recordal is needed. Sinnet is responsible for ICP recordal applications of AWS China (Beijing) region. NWCD is responsible for ICP recordal applications of AWS China (Ningxia) region. You can refer to the SINNET website or NWCD website for ICP recordal application information.

  • What is ICP License?

    Enterprise websites that are established for the purpose of generating income through publishing information, advertising, setting up e-mail accounts, conducting business activities, and providing a platform for others to perform such activities through a website and linked domain name structure hosted in mainland China are required to apply for an ICP License. Before you apply for an ICP License, you must have an ICP recordal number.

  • Do I need to file for an ICP Recordal or apply for an ICP License if I want to host public content on AWS China Regions?

    Yes. In accordance with Chinese laws and regulations, if you use AWS China (Beijing) Region operated by Sinnet or AWS China (Ningxia) Region operated by NWCD to host a website providing non-commercial Internet information services, you must undertake filing procedures for a non-commercial website (an “ICP Recordal”) at the relevant government authority. If you use AWS China (Beijing) Region operated by Sinnet or AWS China (Ningxia) Region operated by NWCD to host a website providing commercial Internet information services, you must obtain a value-added telecommunications license for a commercial website (an “ICP License”) from the relevant government authority. You may be required to procure your ICP Recordal or ICP License, as applicable, before you use any of the AWS China Regions to host public content.

    Sinnet is responsible for supporting and verifying ICP Recordals and ICP Licenses for content hosted in the AWS China (Beijing) Region. NWCD is responsible for supporting and verifying ICP Recordals and ICP Licenses for content hosted in the AWS China (Ningxia) Region. Both Sinnet and NWCD provide this support service at no additional charge, but customers are responsible for any fees imposed by the applicable governmental authorities. Please go to either Sinnet at http://www.Sinnet.com.cn/en/service.aspx?PartNodeId=150, or NWCD at http://www.nwcdcloud.cn/ to learn more about their filing process.

  • I already have an ICP recordal, and I would like to change my hosting provider to Sinnet or NWCD so that I can utilize AWS China Regions. What do I do?

    You can log on to our ICP Management System (SINNET ICP Management System or NWCD ICP Management System) and apply to transfer your ICP recordal to Sinnet or NWCD. As this system is only available in Chinese, you may need to seek assistance from a Chinese speaker. For reference, this process is referred to as “新增接入” (Add a new website for ICP Filing) in Chinese.

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
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  • What are the SLAs for AWS China Regions?

    Please find details about the AWS China Regions SLAs at the following locations:

    http://www.amazonaws.cn/en/legal/sla.
    http://www.amazonaws.cn/legal/sla.