Amazon Lex for Insurance

Accelerate delivery of engaging conversational experiences for increased customer satisfaction.

Revolutionize Insurance with Amazon Lex

AWS enables an agile infrastructure for insurance organizations to optimize and innovate the business, deepen customer relationships, and improve risk profiles. Using Amazon Lex, insurers can quickly launch new digital customer experiences as they modernize their core infrastructure and deliver personalized insurance products.Amazon Lex for Insurance offers pre-built solutions so you can enable experiences at scale and drive digital engagement. The pre-built chatbots allow you to automate client experiences such as claims processing, policy management, premium payments, and insurance quotes. The purpose-built bots provide ready to use conversation flows along with training data and dialog prompts, for both voice and chat modalities. You can expedite delivery of client solutions while optimizing resources so your teams to focus on complex problems and build deeper relationships.
A professional woman engaged in conversation with a client in a well-lit office setting

Benefits

Use Cases

Customers

NIB
Cooperativa de Seguros Multiples de Puerto Rico