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    Zscaler Private Access Connector

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    Deployed on AWS
    ZPA Connectors provide the secure authenticated interface between a customer's servers and the Zscaler Private Access cloud. App Connectors can be deployed in several forms. Zscaler distributes a standard virtual machine (VM) image for deployment in enterprise data centers, local private cloud environments such as VMware, or public cloud environments such as Amazon Web Services (AWS) EC2. Additionally, Zscaler provides packages that can be installed on supported Linux distributions. Connectors can be co-located with your enterprise applications, or they can be deployed in any location that has connectivity to the applications. Typically, they are deployed on network segments that can access secured applications and the ZPA cloud simultaneously, such as in a DMZ. Connectors only connect outbound; they do not need any inbound open ports to operate correctly.

    Overview

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    The Zscaler Private Access (ZPA) service enables organizations to provide access to internal applications and services while ensuring the security of their networks. ZPA is an easier to deploy, more cost-effective, and more secure alternative to VPNs. Unlike VPNs, which require users to connect to your network to access your enterprise applications, ZPA allows you to give users policy-based secure access only to the internal apps they need to get their work done. With ZPA, application access does not require network access.

    While ZPA is for connecting users to an enterprise's internal applications, Zscaler Internet Access (ZIA) is for connecting users to public applications on the internet. To learn more about ZIA architecture, see About the ZIA Cloud Architecture.

    Additionally, ZPA decouples applications from the physical network so you can provide seamless connectivity to private internal applications and assets whether they are in the cloud, the data center, or both. It also adjusts dynamically to network changes, so you can move your resources without impacting user access.

    You can configure settings and policies on a central ZPA Admin Portal, which also feature dashboards where you can see your users and the apps they access, and monitor the health of your servers and resources. You can configure ZPA to automatically discover servers and applications when users request them, or you can configure them manually as well. You then define policies that specify which apps users or groups can use, and ZPA allows them to connect to those apps only. ZPA renders your applications invisible to all but the authorized users and unroutable to anyone.

    Like all Zscaler offerings the ZPA service is based on Zscaler's global cloud platform. So, there is no requirement for additional hardware or upgrades to existing hardware.

    Highlights

    • Zscaler Client Connector: Installed on your users' devices, the Zscaler Client Connector connects to the ZPA cloud to enable granular, policy-based access to your organization's internal resource.
    • App Connectors: Lightweight virtual machines (VM) that are installed in the data centers that host your servers and applications. They connect to ZPA Public Service Edges or ZPA Private Service Edges only to provide users access to applications in your data center, and do not accept inbound connections.
    • Global Zscaler Cloud: Stitches all components together. The Central Authority (CA) provides a central location for software updates as well as policy and configuration settings. The ZPA Public Service Edges or ZPA Private Service Edges enforce user policies and provides secure transport to the App Connectors.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Rhel 9

    Deployed on AWS

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    Features and programs

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    Pricing

    Zscaler Private Access Connector

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    Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    In order to acquire a license key for this product, please contact us via our web form here: https://www.zscaler.com/company/contact .

    Once complete, you may access the User Interface of the Zscaler Cloud Portal by accessing this link here: https://admin.zscaler.net/ . If not completed prior, you will be promoted to create an Admin account for your Zscaler Cloud Portal.

    Utilizing the login you created, you may now utilize the Zscaler Cloud Portal to access your Zscaler management console where you will be able to manage and deploy new products on AWS, or other locations.

    For ZPA Connector AWS Deployment see the below:

    Update the Security Group associated to the App Connector to temporarily allow inbound access on port 22, then complete the following steps to connect to the instance.

    SSH access is required in order to configure the provisioning key for the App Connector. See instructions: https://help.zscaler.com/zpa/connector-deployment-guide-amazon-web-services#security 

    Log in to the App Connector console using your AWS Private Key (i.e., a .pem file).

    SSH access is enabled by default on AWS App Connectors, so there is no need to enable the service manually.

    Using a standard SSH client, enter the following command to connect to the AWS instance: ssh -i <AWS Private Key> admin@<App Connector Public Hostname or IP Address>

    For example, the private key for the AWS instance is AWS.pem and the App Connector IP address is 35.160.130.25: ssh -i AWS.pem admin@35.160.130.25

    Support

    Vendor support

    Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    104 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Abdallah A.

    Secure, Fast, and Seamless Access Without a VPN

    Reviewed on Nov 14, 2025
    Review provided by G2
    What do you like best about the product?
    It provides secure, fast, and seamless access to internal applications without using a traditional VPN.

    Most secure (Zero Trust)
    Much faster than VPN
    Only gives access to the specific app, not the whole network
    What do you dislike about the product?
    It can be expensive and requires skilled setup at the beginning.

    Higher cost than normal VPN
    Needs proper configuration by IT
    Fully depends on internet connectivity
    What problems is the product solving and how is that benefiting you?
    Zscaler Private Access solves VPN performance and security problems by giving users fast, secure access only to the specific internal apps they need. It benefits me by providing smoother access, better security, and no VPN hassle.
    Zakaria K.

    Exceptional Privacy and Support, Pricing a Bit Steep

    Reviewed on Nov 14, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate Zscaler Private Access for its exceptional customer service, which ensures that all my queries and concerns are addressed promptly and efficiently. The sustainability aspect of the product is another major plus, as it aligns with my values and the company's commitment to long-term operational responsibility. Together, these aspects enhance my overall experience with Zscaler Private Access, making it a reliable choice for accessing private applications while maintaining privacy.
    What do you dislike about the product?
    I think the pricing can be adjusted.
    What problems is the product solving and how is that benefiting you?
    I use Zscaler Private Access for accessing private apps, and it helps keep privacy intact. I appreciate the excellent customer service and sustainability.
    Bereket A. G.

    A Game-Changer for Remote Work in Unstable Networks

    Reviewed on Nov 14, 2025
    Review provided by G2
    What do you like best about the product?
    I love how Zscaler Private Access simplifies my remote work by providing ease of use, especially in environments with unstable networks like Ethiopia. Unlike traditional VPNs that require constant reconnections and multiple layers of reauthentication, this solution dramatically streamlines the process. I find Zscaler Private Access particularly valuable for its ability to handle multi-environment access with remarkable efficiency, allowing seamless switching between platforms such as Azure, private VMs, and AWS without the need for repeated authentication. This feature, in particular, boosts my productivity and operational flow because I don’t waste time dealing with cumbersome authentication procedures. Additionally, the diversity of platforms I can access through Zscaler Private Access increases its versatility and utility for various tasks and projects. The initial setup was easy, further enhancing the overall positive experience with the tool.
    What do you dislike about the product?
    bit hard for organizing
    What problems is the product solving and how is that benefiting you?
    Zscaler Private Access simplifies remote access by eliminating frequent reauthentication, even with an unstable network in Ethiopia. It's easy to use and supports multiple environments like Azure, AWS, and private VM without the hassle of frequent authentication.
    Joe P.

    Fast, Reliable, and Easy Setup for Secure Access

    Reviewed on Nov 10, 2025
    Review provided by G2
    What do you like best about the product?
    I use Zscaler Private Access to securely connect to internal company applications without needing a VPN, and I find it solves the problem of unsecure connections effectively. What I like most about Zscaler Private Access is its fast access, which significantly enhances my workflow and productivity. Its reliability is another aspect I truly appreciate, as it ensures consistent and uninterrupted service. The ease of the initial setup was also a pleasant surprise, making the transition smooth and hassle-free.
    What do you dislike about the product?
    i think it works pretty fine
    What problems is the product solving and how is that benefiting you?
    I use Zscaler Private Access to securely connect to internal company applications without needing a VPN, solving unsecure connections. It provides fast access and reliability.
    Argenis José G.

    Effortless, Fast, and Reliable Access to Private Apps

    Reviewed on Nov 05, 2025
    Review provided by G2
    What do you like best about the product?
    I really like how stable and fast the connection is. It makes it easy to access private apps without using a traditional VPN. It’s simple to setup and once it’s running you just forget it’s there, it just works.
    What do you dislike about the product?
    Sometimes it takes a bit longer to connect after restart, and a few apps don’t load right away. Also the updates can break the session once in a while, but nothing too bad.
    What problems is the product solving and how is that benefiting you?
    It helps a lot with secure remote access without needing a VPN. We can connect to internal apps from anywhere and it feels faster and more stable. It also reduce IT support issues cause users just login once and everything works fine.
    View all reviews