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Zscaler Private Access Connector
ZPA Connectors provide the secure authenticated interface between a customer's servers and the Zscaler Private Access cloud.
App Connectors can be deployed in several forms. Zscaler distributes a standard virtual machine (VM) image for deployment in enterprise data centers, local private cloud environments such as VMware, or public cloud environments such as Amazon Web Services (AWS) EC2. Additionally, Zscaler provides packages that can be installed on supported Linux distributions.
Connectors can be co-located with your enterprise applications, or they can be deployed in any location that has connectivity to the applications. Typically, they are deployed on network segments that can access secured applications and the ZPA cloud simultaneously, such as in a DMZ. Connectors only connect outbound; they do not need any inbound open ports to operate correctly.
Reviews (146)
Anonymous
Strong Network, Easy Integration with ZPA
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
I really like the ease of use of Zscaler Private Access and their strong backbone network. We've had no network problems when connecting and accessing internal applications. They have a very good product, and their support has been very helpful.
What do you dislike about the product?
Uh, maybe the way they uh, um, have this uh admin console configure the policies could be improved. Maybe the user experience of the UI.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to avoid VPN issues, allowing security professionals to customize access policies and users to access internal applications easily.
Laxman S.
Secure, Seamless Zero Trust Remote Access with Zscaler Private Access (ZPA)
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
What I like best about Zscaler Private Access (ZPA) is its secure and seamless remote access to internal applications without requiring a traditional VPN. It provides strong security through Zero Trust architecture, ensuring that users can access only authorized applications. The easy connectivity, reliable performance, and centralized management make it an excellent solution for enterprise environments. It also simplifies IT administration and improves the overall user experience.
What do you dislike about the product?
One thing I dislike about Zscaler Private Access (ZPA) is that troubleshooting connectivity issues can sometimes be complicated. Initial setup and configuration require technical knowledge, and identifying the root cause of access issues can be time-consuming. Additionally, occasional connection delays and dependency on a stable internet connection can affect the user experience.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access (ZPA) solves the challenges of traditional VPN connectivity by providing secure and seamless access to internal company applications. It allows employees to work remotely without compromising security. Its Zero Trust approach helps prevent unauthorized access and reduces security risks. From an IT support perspective, it simplifies remote access management, reduces VPN-related issues
RUSHABH G.
Simple Install, Excellent Network Performance
Reviewed on Oct 05, 2026
Review provided by G2
What do you like best about the product?
I love Zscaler Private Access because it is easy to install and its user interface is quite simple. It works well on every network connection, making tasks easier.
What do you dislike about the product?
Currently, there is nothing like that.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access makes working from home easy by acting like a VPN, and it works well on any network connection. Installation and the simple UI enhance the experience.
Nabil L.
Zero Trust and performance with Zscaler Private Access
Reviewed on Oct 01, 2026
Review provided by G2
What do you like best about the product?
It is very useful when accessing private applications that are hosted on-premises. It replaces traditional VPNs and provides Zero Trust Network access with enhanced security.
What do you dislike about the product?
1. A little bit complex configuration setup. 2. Depends on service edge, and if the service edge is near, latency is good, but if the service edge is far, there will be latency issues.
What problems is the product solving and how is that benefiting you?
It is solving the access part and performance part. By using this, performance will improve by 50% compared to using traditional VPNs. Access policy using MFA is best.
Thanh Phu N.
High Latency Through Zscaler Tunnel Needs Improvement
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
I can see it will be helpful with the enterprise. It can supply the security access when using Zscaler and you can be protected with the tunnel. I can see that
What do you dislike about the product?
Some destination host or services show that high latency when the traffic from client go through via Zscaler tunnel. Additionally, I also see some services like DNS can be encrypted
What problems is the product solving and how is that benefiting you?
Zscaler Private Access (ZPA) solves critical security and operational challenges associated with legacy Virtual Private Networks (VPNs). Problems Solved: Broad Network Exposure: Traditional VPNs grant users full access to the network, increasing the risk of lateral threat movement. ZPA enforces Zero Trust Network Access (ZTNA), connecting authorized users directly to specific private applications rather than the entire corporate network. Exposed Attack Surfaces: ZPA makes internal applications invisible to unauthorized users and the public internet, preventing inbound attacks. High Latency and Complexity: It eliminates backhauling traffic through legacy VPN concentrators, reducing congestion and hardware management overhead. Key Benefits: Enhanced Security: You get least-privilege, identity-based access, significantly lowering the risk of data breaches. Seamless User Experience: Enjoy fast, low-latency connectivity to hybrid cloud and on-premises apps automatically. Operational Efficiency: IT teams save management time, cut infrastructure costs, and safely support remote or third-party users without complex configurations.
Ajay G.
Keeps Private Apps Invisible to the Internet with a “Dark Cloud” Approach
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
Your private applications stay invisible to the internet. Because there are no inbound listening ports, internal apps remain hidden behind a “dark cloud.” As a result, scanners like Shodan—or potential attackers—can’t easily probe your network perimeter for exposed IP addresses, unpatched VPN concentrator vulnerabilities, or open ports.
What do you dislike about the product?
The challenge: Moving from a broad, subnet-level VPN to more granular ZTNA means you have to map every enterprise application in detail, including the relevant IP ranges, ports, and domains.
Impact: In legacy environments with hundreds of unstructured applications, that discovery and documentation work can be tedious and time-consuming. And if an application segment or wildcard rule is misconfigured, end-user access can break immediately.
Impact: In legacy environments with hundreds of unstructured applications, that discovery and documentation work can be tedious and time-consuming. And if an application segment or wildcard rule is misconfigured, end-user access can break immediately.
What problems is the product solving and how is that benefiting you?
Broad Network Exposure (Layer 3 Access)
The problem: Traditional VPNs place user devices directly onto the corporate network. If a remote endpoint or a user account is compromised, an attacker can scan subnets and move laterally across critical servers.
The solution: ZPA enforces true micro-segmentation with Layer 7 access. Instead of exposing the broader network, users connect only to the specific applications they’re authorized to use, while everything else remains completely hidden.
The problem: Traditional VPNs place user devices directly onto the corporate network. If a remote endpoint or a user account is compromised, an attacker can scan subnets and move laterally across critical servers.
The solution: ZPA enforces true micro-segmentation with Layer 7 access. Instead of exposing the broader network, users connect only to the specific applications they’re authorized to use, while everything else remains completely hidden.
Computer & Network Security
Quick, Helpful Support and an Easy-to-Navigate GUI
Reviewed on Sep 28, 2026
Review provided by G2
What do you like best about the product?
The best thing that I have liked so far is the support help in cases where we get stuck. They provide very quick resolution and follow up with all the requests that we raise. Plus GUI is really easy to use and navigate with things mentioned very clearly
What do you dislike about the product?
There isn’t much to dislike overall, but one major issue for me is that it doesn’t allow us to open the same page in multiple tabs, which makes it harder to check policies and administration at the same time.
What problems is the product solving and how is that benefiting you?
We are currently working through issues related to better management of VPN access. Since Zscaler is cloud-based, it provides improved access and greater scalability.
Health, Wellness and Fitness
Secure Web Access Made Easy, But Needs More Flexible Filtering Controls
Reviewed on Sep 28, 2026
Review provided by G2
What do you like best about the product?
It’s easy to restrict users’ access to my web servers. Zscaler has been used in all of my previous organizations, including my current one, to establish a secure connection to our internal websites.
What do you dislike about the product?
Customizing more filters would help. At times I have to manually turn off Zscaler to access required sites, which is a pain. I wish it were easier to customize settings for specific teams, rather than having changes apply across the entire organization.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, being able to restrict access to my web servers so they can only be reached from certain IPs is a big plus. It has helped ensure that no unauthorised access is getting through to my servers.
Omar A.
Usability Enhances Inter-Security
Reviewed on Sep 25, 2026
Review provided by G2
What do you like best about the product?
I love the ease of use of Zscaler Private Access and the excellent interface. Also, the excellent features make the experience good. The application greatly helps me in my organization and makes network access easy and uncomplicated. Additionally, the setup experience was very excellent and simple with easy steps.
What do you dislike about the product?
Details about the subscription could be clearer regarding the subscription aspect.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for troubleshooting and providing good network visibility. It helps secure private networks and ensures easy access without complications.
Anonymous
Secure Access, Complex Setup
Reviewed on Sep 24, 2026
Review provided by G2
What do you like best about the product?
I appreciate that Zscaler Private Access provides me with secure, application-specific access without putting users directly on the corporate network, solving the security and complexity problems of traditional VPNs.
What do you dislike about the product?
The initial setup of Zscaler Private Access is moderately complex and requires careful planning rather than a simple plug-and-play installation.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access solves security and complexity issues of traditional VPNs by offering secure, application-specific access without directly connecting users to our network.