SentinelOne Singularity Platform

I am currently working with SentinelOne products, specifically SentinelOne EDR and AI SIEM  solutions. I have been working with SentinelOne Singularity Endpoint  for the past nine months.

My use cases for SentinelOne Singularity Endpoint  involve integrating multiple log sources from clients into a centralized platform. The platform has predefined rules, and I write custom rules based on threat hunts we are conducting. I analyze threats and alerts triggered by the platform to understand and respond to security incidents.

I work with the Ranger functionality for network and asset visibility in SentinelOne Singularity Endpoint.

SentinelOne Singularity Endpoint helps consolidate my security solutions in a different way than other products on the market. It offers new perspectives regarding threat fingerprinting and handling certain aspects of security. There are some limitations, but it is a growing product, and the team has made significant improvements since I joined, with new features continuously being developed.

The best aspect of SentinelOne Singularity Endpoint is its integration with AI, which provides initial analysis of alerts. It gives an overview of what the alert or threat is about and provides insight into what is happening.

SentinelOne Singularity Endpoint's ability to ingest and correlate across security solutions is valuable because it correlates data from the EDR module with custom rules I have defined. This correlation provides a complete overview of the incident and the overall capability.

SentinelOne Singularity Endpoint has helped me reduce alerts by correlating multiple data sources and grouping related alerts. This grouping makes it easier to investigate multiple incidents simultaneously.

SentinelOne Singularity Endpoint helps save time and free up my staff for other projects and tasks. It provides a brief description of each alert, which reduces investigation time so my team can focus on other priorities and increases overall productivity.

SentinelOne Singularity Endpoint has reduced my average MTDD and MTTR. The platform detects threats quickly, lowering the Mean Time to Detect, and provides brief alert descriptions that help close incidents faster, improving overall MTTR.

When retrieving results for logs in the AI SIEM  of SentinelOne, there is a limitation where I can download up to 10,000 columns at a time, and the same constraint applies to vulnerability data. This product limitation needs improvement in future updates.

I would like to see these limitations removed in SentinelOne Singularity Endpoint. Additionally, the device control feature needs improvement. The EDR is solid, but there are several areas where the quality of work could be enhanced.

I have been using SentinelOne Singularity Endpoint for the past 9 months.

SentinelOne has not presented many stability issues. However, when searching for long-range queries, such as logs spanning three to four months, the platform sometimes takes extended time to retrieve the logs. Other than this, I have not encountered significant stability problems with the product.

I find SentinelOne Singularity Endpoint scalable.

I am aware of SentinelOne's tech support team. When I encounter agent issues, I create support cases, and the team usually provides a very good response with rapid turnaround. The support is available around the clock.

I have used other tools apart from SentinelOne, including CrowdStrike, Microsoft Sentinel , Microsoft Defender, and Carbon Black.

Having worked with tools like Defender and CrowdStrike, I can identify key differences in both pros and cons of SentinelOne. In Defender, you have limited information related to events, but in SentinelOne Singularity Endpoint, you have everything. When hunting on a specific device, you get all events including device events, network events, IP connections, and separate indicators to identify any indicators of compromise. SentinelOne has done significant work correlating these data points and keeping them separate so I can check each category independently while investigating alerts.

I am not certain how SentinelOne Singularity Endpoint was initially set up because the organization had been using it for the past five or six years before I recently joined them.

With new clients, I have not encountered many problems. From the EDR perspective, I did face some challenges related to SentinelOne Singularity AI SIEM  where I had to find new ways of integrating all log sources, but I experienced nothing from the EDR perspective.

Purple AI  plays a role in amplifying team knowledge and is quite effective in my environment. For example, when I receive an alert and want to see surrounding activities, if I am a person with no prior knowledge of SentinelOne Singularity Endpoint, building the query would be difficult to get new context and results. Purple AI  helps by allowing me to provide a normal query or prompt, and it generates the query along with the results.

The key benefits from using SentinelOne Singularity Endpoint are that I have everything in a single platform. I have Ranger, the EDR module, AI SIEM, Purple AI to retrieve results, and vulnerability capabilities. I can correlate a single threat with all of these components to get a clear picture of what is happening in the environment.

I am using the SaaS deployment model for SentinelOne.

Ranger is important because it gives me visibility into how many devices in my network are unprotected. It provides security posture information showing how many detections exist, how many devices are protected, and how many are not. It gives an overview of what devices need protection and allows me to review why certain devices are not protected and identify any limitations.

The company name is SentinelOne.

I use Purple AI in SentinelOne.

Purple AI is an AI developed by SentinelOne that helps me correlate or build queries for those who have not used SentinelOne Singularity Endpoint before. It also provides information about the product without sharing confidential information. SentinelOne has a policy ensuring that all data and queries are kept internally and not shared with any third party.

Regarding workflow, Purple AI helps overall in my day-to-day operations by assisting with how alerts are triggered, retrieving results for alerts, providing alert descriptions from connected devices, and helping mitigate threats. I gave this review a rating of 8 out of 10.

I use SentinelOne Singularity Endpoint  for my customers.

I help our customers implement SentinelOne Singularity Endpoint  because its initial setup is straightforward and not complicated. However, there are cases where they are not integrated with Active Directory, so I assist them by sending the link or email to the end user so they can download the agent, and the rest can be done through the console.

My customers purchase SentinelOne Singularity Endpoint from us. I place the order with SentinelOne distributors because local support is more important for customers, and they want to be locally supported by resellers or vendors. If you buy from AWS , then there will not be any support.

My experience working with SentinelOne Singularity Endpoint has been fantastic.

The most valuable features I have found in SentinelOne Singularity Endpoint are MITRE ATT&CK, continuous monitoring, and threat vectors.

The drawbacks I have identified with SentinelOne Singularity Endpoint are that they should work on being more responsive than CrowdStrike. CrowdStrike has a very strong team here in the Middle East and they are very frequently available to discuss any kind of issues or challenges. In comparison to these, they are a bit slow.

I think in the next release of SentinelOne Singularity Endpoint, they should be working on a SIEM  solution so that customers can have data logs for 30 days or 90 days.

SentinelOne Singularity Endpoint's R&D team should learn from CrowdStrike's approach, looking at the technologies that protect endpoints, customer protection, and providing extra features that customers can utilize and be loyal to them. For example, CrowdStrike gives seven days data retrieval for end users in the SIEM  without any charges. If SentinelOne does something similar, they might gain more loyalty and more customers.

I have been dealing with SentinelOne Singularity Endpoint for more than five to six years.

When it comes to functionalities and performance, SentinelOne Singularity Endpoint is fine, and there are not many issues with SentinelOne Singularity Endpoint products once deployed.

I would rate their technical support around a nine out of ten. Every solution has some kind of drawback, but it is a pretty good score.

Its initial setup is straightforward and not complicated. However, there are cases where they are not integrated with Active Directory, so I have to assist them by sending the link or email to the end user so they can download the agent, and the rest can be done through the console.

I find SentinelOne Singularity Endpoint's pricing to be competitive because if I look at the pricing of CrowdStrike, they are competitive to CrowdStrike.

I cannot say SentinelOne Singularity Endpoint is the best option on the market at the moment, but I can say it is the second best. If I look at CrowdStrike, they have many other features and come with various other solutions including identity protection, SIEM, data protection, and firewall management. In terms of technology, SentinelOne is doing good and very competitive in the market, but CrowdStrike is still ahead of them.

I have not gone through SentinelOne Singularity Endpoint's Purple AI  that much. I believe it is an AI feature. It is similar to all other AIs where you can ask questions about technical issues or challenges through the portal and it can access security, indicating if any configuration is missing or if there are any attacks or vectors, or if some users are inactive for longer periods. This can help them keep track of users in case some are offline for longer days or if their agent has not been updated. I would rate this review an eight out of ten.

My use case with SentinelOne Singularity Endpoint  is primarily for security purposes, to secure our clients from different malware. If they download any suspicious file onto their desktop which creates a problem afterwards, then for that purpose, we are basically using this. We are basically an MSSP , providing services to our clients.

The features and functions in SentinelOne Singularity Endpoint  that I have found most valuable include its fully autonomous nature. We don't have to put manual effort into that. Basically, mostly everything is automated, and also the threat detection feature, the rule remediation feature, and the rollback as I mentioned earlier. If anything comes out to be clean and genuine, then we can just do the rollback so that everything gets back to normal and keeps on running. I feel that is the foremost thing I appreciate: having a fast response and rollback capability.

Singularity  Complete has helped me reduce the number of alerts. Although I would say that it is a depreciating factor when it comes to false-positive alerts. Initially, it generates a very high number of false-positive alerts, but by using it accordingly, very prominently, we can control the false-positive alerts by deploying only the necessary use cases that our clients need to detect only true-positive alerts rather than false-positive noises.

Singularity  Complete helps my clients free up staff for other projects. I also mentioned earlier that it is fully autonomous. Every feature is automated. It does its work on its own by doing the quarantine. Any malicious thing it detects, its rule engine, which is obviously a behavioral AI. Because everything is automated, it decreases our manual effort. Rather than typing a manual email to a client, which obviously takes fifteen to twenty minutes extra, we are just taking action directly from the SentinelOne Singularity Endpoint user interface. So it reduces our manual effort and time overall.

Regarding potential areas for improvement for SentinelOne Singularity Endpoint, as I mentioned earlier, I felt that it was generating a very high number of false-positive alerts initially. Although by making a few changes, we reduced that. The first thing is the false-positive alerts. Also, I've felt that a few of our clients have a very high number of endpoints integrated, such as more than one thousand endpoints have been deployed for those particular clients. For those kinds of clients, I've felt that the resource consumption, including high CPU and disk utilization, is a factor. The utilization sometimes gets very high, so we have to keep it in control and monitor it from time to time. One more thing is creating a customized dashboard, which is not a feature in SentinelOne Singularity Endpoint. We can only view their existing dashboard. No custom dashboard feature is present in SentinelOne Singularity Endpoint, so that's also something that can be brought up in the future.

I've been working with SentinelOne Singularity Endpoint product for about a year.

Stability-wise, I would rate SentinelOne Singularity Endpoint a nine out of ten.

I would say ten out of ten for the scalability of SentinelOne Singularity Endpoint because we can scale up and scale down as per requirement. We can increase or decrease the number of endpoints, whatever suits perfectly at that particular time.

I would rate SentinelOne's technical support ten out of ten. There have been a number of times when we get in contact with their OEM, the customer support. Their response is very quick. Within a day, we get a response from them. There are a number of times we get stuck in creating a use case or doing whitelisting, blacklisting, or deploying rules. At that particular time, we contact customer support, and we get their response very quickly.

The initial setup for SentinelOne Singularity Endpoint is much simpler, although I have not been a part of the integration team. First, we have to allow SentinelOne Singularity Endpoint on a desktop, then we have to install its endpoint on the desktop or laptop.

The main competitor on the market for SentinelOne Singularity Endpoint can be CrowdStrike Falcon . I have not used that product, but I do know that the price range SentinelOne is offering is the best, as Falcon  CrowdStrike is much more expensive.

My experience with SentinelOne Singularity Endpoint's ability to ingest and correlate data across security solutions is great because we personally have integrated SentinelOne Singularity Endpoint with a different product and deployed a few correlation use cases. By doing that, we strengthen our use cases, correlating it with different email security solutions. It's been great doing that correlation.

The Mean Time To Respond automatically decreases because everything has been already completed by the AI engine running in the background.

I have limited experience with Purple AI , but I have used some of the features, including identifying IOCs (Indicators of Compromise) in Purple AI  and a few other features as well.

Regarding Purple AI's capabilities in threat intelligence for detecting threats, IOCs are utilized for that purpose. By using the copilot feature in Purple AI, where I can use the pull-down menu on the left-hand side, from there I can get the IOCs present on my client's endpoint. By doing that, I can gather threat intelligence on our clients' endpoints.

In my opinion, the main benefits that SentinelOne Singularity Endpoint provides are many. I would say it's already a valuable security device. I can literally line up different things that SentinelOne is offering. Obviously, the foremost thing is for security purposes. You are securing your own desktop, laptop, or whatever server it is. And also, what you are getting at such a low price, I would say. The foremost thing you are getting is the best that anyone can offer. So that's what I would say about SentinelOne Singularity Endpoint.

I have not personally used the Ranger functionality because it has been blocked in our environment, but I am aware of the Ranger functionality that SentinelOne is providing for network security purposes.

Regarding Mean Time To Detect (MTTD), if I compare it with other SIEM  solutions, what does that SIEM  solution do? It just detects an alert and gives a pop-up that the threat is detected in an environment. But comparing it with SentinelOne Singularity Endpoint, it is doing its work on its own. So, it's very useful compared to other solutions.

I will recommend SentinelOne Singularity Endpoint to other users. I would rate this product ten out of ten overall.

We are working for SentinelOne Singularity Endpoint . We are using SentinelOne Singularity Endpoint  for endpoint detection to detect any suspicious malware detected in any PDF or file that users download and access. SentinelOne Singularity Endpoint marks suspicious or malicious files and takes appropriate action by quarantining that file in real time. This is the basic purpose that we are using SentinelOne Singularity Endpoint for.

We have integrated SentinelOne Singularity Endpoint with third-party tools such as our ManageEngine ticketing portal and a few other security devices. It works very well and we have not faced any issues yet.

The foremost thing would be that the response is very fast, and capability-wise, it is highly capable. Its automated features, behavioral analysis, and machine learning features are numerous, and I feel SentinelOne Singularity Endpoint is best for these aspects.

SentinelOne Singularity Endpoint has a faster response, so the mean time to detect is remarkably better than other products. This has improved the overall productivity for our organization, which is a plus point using SentinelOne Singularity Endpoint.

Because it is fully automated, the moment any threat is detected on any file or system, that very second it marks the alert and takes appropriate automated action on it. If any manual human intervention is required, then we, the analysts, are responsible for drafting a mail to our client. This has overall reduced our manual effort significantly, making it very beneficial.

I feel that it can be much better. Initially, it creates a lot of false positive alerts, which can be improved. SentinelOne Singularity Endpoint does not have any custom dashboard feature, so adding that would be better for us. We could create our own customized dashboard rather than using the default dashboard that SentinelOne Singularity Endpoint has.

Regarding CPU utilization, in a few of our clients, we have observed that the disk usage and utilization gets very high because they have lots of endpoints integrated on that particular client. This can be improved in that scenario as well.

It has been a few months that I have been using SentinelOne Singularity Endpoint, and I have had a great experience with it.

As far as I am concerned, I have not seen any downtime in SentinelOne Singularity Endpoint. There has not been any scenario where we have to wait to see whenever the device gets back up and running. There has not been any issue on that.

It is very much scalable. SentinelOne Singularity Endpoint charges on a per-endpoint basis, so whatever the requirement is, it charges the client on that basis. We can scale up and scale down whenever we want. If we want to scale up to a higher endpoint, then it is very much easy to scale up and scale down.

There have been a number of scenarios where I have felt that this is not my area of expertise to manage. In those kinds of times, I have been connected with the OEM and the customer support team of SentinelOne Singularity Endpoint. These scenarios include when creating a new rule or finding out IOCs on a client's endpoint. I would rate the customer support a 10 out of 10 because their response was very quick, within a day.

I have not been aware of other EDR or XDR  solutions. This is my first EDR endpoint detection response team, so I am not aware of what other vendors are providing.

From what I am aware of, the deployment is very easy. You just have to install SentinelOne Singularity Endpoint agent on the desktop, laptop, server, or whatever device it is. Before installing, we have to allow its IP address and port in the firewall for better services. After that, we have to install SentinelOne Singularity Endpoint on the desktop and laptop.

Our return on investment is very much high. Our company is basically an MSSP , and we are providing managed services to our clients. By using SentinelOne Singularity Endpoint and providing its features to our clients, our company makes a huge amount of money. It is a great return of investment for our organization.

What SentinelOne Singularity Endpoint is offering for the price range is very remarkable. They are pricing on the basis of per endpoint. They charge around six to ten dollars based on the required amount of endpoints that are necessary. At this price range, the type of solution we are getting is the best that we can ask for.

We have a dedicated threat hunting team for that kind of thing, so I have never been a part of that threat hunting procedure in our team.

The analytics bar allows us to view every threat that has been observed in whatever time frame it is. By seeing that, we can directly assess whatever threats that have been observed on any endpoints and take a particular action on that.

There has been a scenario when SentinelOne Singularity Endpoint automatically remediated a threat, but the client confirmed us that the file is genuine and necessary for them. During that time, we used the rollback feature to get it back to the original state. By doing that rollback, we can roll back to our default settings. For that purpose, we use the rollback feature.

The rollback feature has saved us quite a bit of time. Doing it manually would have taken much more time. By directly doing the rollback, it has saved us more than an hour of time.

Everyone should go for SentinelOne Singularity Endpoint because at the price range that they are offering their services, it is the best that we can ask for. Everyone should keep SentinelOne Singularity Endpoint as their security device for their firm or their own personal purpose as well. I would rate this review a 9 out of 10 overall.