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AWS FreePBX v17 with included Technical Support

TheWebMachine Networks

Reviews from AWS customer

35 AWS reviews

External reviews

22 reviews
from and

External reviews are not included in the AWS star rating for the product.

4-star reviews ( Show all reviews )

    Gambling & Casinos

Free open-source PBX system

  • January 31, 2019
  • Review provided by G2

What do you like best about the product?
Customization! Lots of thirdparty modules to adapt to different needs. And of course the fact that its free!
What do you dislike about the product?
Complicated at first. You need to find and install the right modules in order to have more complicated setups, such as line routing. I hope they make this easier in the future.
What problems is the product solving and how is that benefiting you?
Stable replacement for landline phone system and fraction of the cost.

    Jared W.

Good if You Know What to look for

  • December 13, 2018
  • Review provided by G2

What do you like best about the product?
An incredible amount of options to choose from, at minimal costs. If you want your phones to do something, they probably have it.
What do you dislike about the product?
On the other hand, the vast amount of customization can feel very overwhelming at times. It becomes harder to find common options.
What problems is the product solving and how is that benefiting you?
Managing extensions becomes much easier.

    rickl

Great service

  • March 09, 2016
  • Review from a verified AWS customer

We had an on-premise freepbx server which worked great for 2 years until it got hacked. The restore process upset some config files and we figured for the same cost we could just move to the cloud and be able to have multiple sites working off one system. Worked great. You need a bit of networking knowledge to be able to set it up yourself but by no means do you need to be an expert.

The only complaint I'd have is that the minimum server available is actually quite powerful and this increases cost a little. The monthly software fee is also relatively high given that the software is open source. If you have 7-10 users minimum then it is very good value. Any less than that you might be better using a shared service.

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