Sign in
Sign in
or
Create a new account
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

AWS FreePBX v16 with included Technical Support

TheWebMachine Networks | 16.3

Linux/Unix, CentOS 7.8 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

35 AWS reviews

External reviews

14 reviews
from G2

External reviews are not included in the AWS star rating for the product.

5-star reviews ( Show all reviews )

    Jim

Just Works - Rock Solid 12 months in.

  • October 05, 2024
  • Review verified by AWS Marketplace

We deployed this product just over 12 months ago. We are a mission critical public service agency and have had great results. No issues whatsoever. We haven't had to use support until today just to see how AWS subscriptions work for renewal and had an answer on the weekend within 3 hours for a question that was more about how AWS works than this product. Would absolutely recommend this!

    stsimb

Amazing support from TheWebMachine

  • September 25, 2023
  • Review verified by AWS Marketplace

We've been using freepbx on-prem for ages. We've chosen this AMI to migrate some of our workload to the cloud and have the option for support from a sangoma partner.

Indeed, we reached out to TheWebMachine for a few highly technical questions and their responses nailed it, 100% to-the-point without hassle!

Thank you very much!

    Topy IT

Flawless Setup Support

  • February 24, 2023
  • Review verified by AWS Marketplace

After setting up the FreePBX instance I experienced a couple configuration challenges. I reached out to TheWebMachine support and was provided step by step assistance. I would recommend their 30 day trial and giving TheWebMachine a chance to streamline your PBX implementation.

    Jr. Loven

Easy install and setup with GREAT customer support.

  • February 21, 2023
  • Review verified by AWS Marketplace

I moved from an on premises FreePBX to AWS. I had some hiccups along the way (my fault for not paying close enough attention to documentation), The support I received was above par. Quick responses and very informative. I probably would still be trying to fix this 6 months later if not for their support. Definitely recommend this AMI

    Chris Dublin

Super easy to configure and it works like a charm

  • September 26, 2022
  • Review verified by AWS Marketplace

This was super easy to configure and it works like a charm.
Also their support is great and quick. Two and half years on it and zero problems :)
Thank you!

    David L.

FreePBX with VOIP.MS

  • March 15, 2022
  • Review verified by G2

What do you like best about the product?
Inexpensive compared to other providers.
What do you dislike about the product?
Recently they experienced a DOS attack rendering the service inoperable. Fortunately, I had a secondary VOIP provider. I'm sure VOIP.MS has learned a lot from this attack and is better hardened. Having a provider experience this kind of unfortunate attack gives them the opportunity to re-evaluate their security. Doubt they will be in this position again. Everyone has a plan until they are punched in the face. I believe VOIP.MS has a plan now.
What problems is the product solving and how is that benefiting you?
Low cost VOIP for my home & home office. Easily integrated into my home automation system.

    Алексей .

Powerful open source PBX based on Asterisk, must consider if SAAS is no-go

  • December 23, 2021
  • Review verified by G2

What do you like best about the product?
FreePBX is one of the simplest PBXes to install on-premise. You should consider it if SAAS PBXes are a no-go. Powerful security rules, comprehensive settings, many features that you will use, great extensibility
What do you dislike about the product?
Of course, on-premise PBXes have some disadvantages. The first thing that you should know is that your connectivity must be reliable, or your communication will not be that great. Next, you should consider setting up proper backups. At last, some features of SAAS PBXes like fixed-mobile convergence (FMC) will not be available for you (at least not as easy as on SAAS PBXes)
What problems is the product solving and how is that benefiting you?
We are using FreePBX as our main office PBX, and it gives us an essential ability not to depend on one provider, so we can easily switch between them. Also, using some "VPN magic," we can communicate between our offices for free. We regularly use it in conferencing (not only between colleagues but also with our customers).
Recommendations to others considering the product:
You should know that if you are going to put FreePBX on your machine, it should have a stable power and network connectivity

    Shannon H.

Free PBX

  • November 26, 2021
  • Review verified by G2

What do you like best about the product?
I love that I not only get my voicemails on my phone but by email as well.
What do you dislike about the product?
I can't set my voicemail message. At least, I have not figured out how.
What problems is the product solving and how is that benefiting you?
I no longer have to use my cell phone for work. It has cut down our telephone service costs by
Recommendations to others considering the product:
I recommend Free PBX to anyone looking for telephone services. It meets all of my expectations and more!

    Greg K.

Rock Solid from Every Perspective

  • November 02, 2021
  • Review verified by AWS Marketplace

The AWS instance comes bundled with lots of bells and whistles, is relatively easy to configure and administer, and the support team adds even more value to this product. There is a customized platform updater routine that makes keeping current a snap. I would highly recommend!

    cd8255

Great Pre-configuration and Support

  • October 29, 2021
  • Review verified by AWS Marketplace

I'm new to FreePBX, so the pre-configured image and security were a lifesaver. When I couldn't get my test phone to register or transmit sound Mike in support helped me through the entire process.

showing 1 - 10