Reviews from AWS customer

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5-star reviews ( Show all reviews )

    EDERLEY TERRERO

Has improved customer satisfaction through reliable replication and flexible deployment

  • October 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for NAKIVO Backup & Replication is that I use it for replicas.

I can give a quick, specific example of how I use NAKIVO Backup & Replication for replicas in my work, as I use it for replicating all machines and data centers for all my customers, specifically MSP.

I handle replication for my customers with a file server, monitoring for the data center, specifically Hyper-V, and for cloning information for file servers and physical servers too.

How has it helped my organization?

NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others.

The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.

What is most valuable?

NAKIVO Backup & Replication is very easy to use. The backup, disaster recovery, encryption, dashboard, monitoring, and support are the best features it offers.

What needs improvement?

At this moment, the platform is very good, and I don't think there are improvements needed for NAKIVO Backup & Replication.

For how long have I used the solution?

I have been using NAKIVO Backup & Replication for three years.

What do I think about the stability of the solution?

NAKIVO Backup & Replication is stable for me, as I don't have any problems with it.

What do I think about the scalability of the solution?

NAKIVO Backup & Replication's scalability is very good, as it can grow easily with my needs and is very straightforward to use.

How are customer service and support?

My experience with customer support has been very nice, as I haven't encountered any problems. NAKIVO Backup & Replication has support 24/7, which is excellent.

I rate the customer support a 10, as it provides excellent service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before switching to NAKIVO Backup & Replication, I used Veeam Backup. I prefer to stay with NAKIVO Backup & Replication because I save money, it's not very expensive, and it complies with my requirements.

What was our ROI?

I have seen a return on investment through money savings and time efficiency. It's very easy when my users, technicians, and other administrators work with it for other customers too.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.

Which other solutions did I evaluate?

Before choosing NAKIVO Backup & Replication, I evaluated Veeam Backup and Acronis.

What other advice do I have?

NAKIVO Backup & Replication is very easy to use, helps save money, and provides 24/7 support. There is very good documentation available on the official site. It's an excellent tool and solution, and you always have attention from both the partner and directly from NAKIVO.

I have noticed that integration with SAP Business One is not complete for NAKIVO Backup & Replication at this moment.

My company has a business relationship with NAKIVO as I am a partner and reseller.

On a scale of 1-10, I rate NAKIVO Backup & Replication a 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Mattia Sangiorgio

Enhances data protection strategies and ensures the reliability of backups with helpful support

  • May 28, 2024
  • Review provided by PeerSpot

What is our primary use case?

We implemented NAKIVO into a VMware infrastructure in order to back up all virtual servers, services, and data to two different NAS on-premise and to an AWS S3 immutable repository.

We configured NAKIVO to perform daily incremental backups and weekly full backups. The implementation process was smooth, and NAKIVO's user-friendly interface allowed us to quickly set up and manage our backup schedules.

We particularly appreciate the reliability and efficiency of NAKIVO's backup and recovery features. The support team has been responsive and helpful, ensuring that any issues are promptly resolved.

This solution has significantly improved our data protection strategy and has provided us with peace of mind knowing our critical data is securely backed up.

How has it helped my organization?

NAKIVO Backup & Replication has significantly improved our organization by enhancing our data protection strategy and ensuring the reliability of our backups.

Before implementing NAKIVO, our backup processes were time-consuming and often unreliable. With NAKIVO, we have automated daily incremental and weekly full backups, reducing manual intervention and minimizing the risk of data loss.

The software's efficient storage utilization and seamless integration with our VMware infrastructure have optimized our backup operations. Additionally, the ability to backup to both on-premise NAS devices and an AWS S3 immutable repository provides us with a robust disaster recovery solution.

The user-friendly interface and responsive support team have further streamlined our backup management, allowing us to focus more on other critical IT tasks.

What is most valuable?

The features we have found most valuable in NAKIVO Backup & Replication include its cost-effectiveness, seamless integrations, comprehensive functionalities, and ease of installation and management.

The pricing model is very competitive, providing excellent value for the robust features offered. Its seamless integration with our VMware infrastructure ensures smooth operation without any compatibility issues. The wide range of functionalities, including incremental and full backups, storage optimization, and disaster recovery options, meets all our backup needs comprehensively.

Moreover, the simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training.

What needs improvement?

While NAKIVO Backup & Replication is an excellent product, there are a few areas where it could be improved. The reporting features could be enhanced to provide more detailed and customizable reports for better insights into backup operations. Also, the user interface, while generally user-friendly, could benefit from further refinement to make navigation and configuration even more intuitive. Improved support for a wider range of cloud storage providers would also be beneficial, giving users more flexibility in their backup options.

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

The stability is good. I didn't experience any issues or stability problems.

How are customer service and support?

The support is fast to reply and kind. They solved our issues.

Which solution did I use previously and why did I switch?

We used Uranium Backup. We switched in order to access the features that NAKIVO offers.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

I advise others to carefully evaluate their specific needs and compare them with NAKIVO's pricing and licensing options.

The setup cost is relatively low, and the licensing is flexible, offering options that can scale with your business. Be sure to take advantage of any available trials or demos to fully understand the product's value before committing.

Also, consider the long-term savings and benefits of efficient data protection and recovery when evaluating the cost.

Which other solutions did I evaluate?

We did evaluate Veeam and Acronis.


    Олександр Бурназа

An easy-to-use and easy-to-understand solution that provides good backup

  • February 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to install infrastructure such as ESXi and machines.

What is most valuable?

The most valuable feature of the solution is the backup, which is its primary function. NAKIVO Backup & Replication is very easy to use. NAKIVO Backup & Replication is simpler and more understandable for users.

What needs improvement?

In the future, the solution should provide a more granular backup. If the virtual machine has an Oracle or MySQL database, I need to get a backup from this database, and not a complete virtual machine.

For how long have I used the solution?

I have been using NAKIVO Backup & Replication for two years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

I have read many deployment guides from NAKIVO, and I think it's very simple to scale. Around 10 people are using the solution in our organization.

I rate the solution ten out of ten for scalability.

Which solution did I use previously and why did I switch?

We previously used Veeam Backup. We switched to NAKIVO Backup & Replication because it is simpler, more understandable, and cheaper than Veeam.

How was the initial setup?

The solution's initial setup is very simple, and we have deployed it ourselves.

What about the implementation team?

Two people, including our CTO and head of the network department, deployed the solution in two hours.

What was our ROI?

It took us half a year to see a return on investment with NAKIVO Backup & Replication.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is adequate for its features and quality. We pay a yearly licensing fee for NAKIVO Backup & Replication.

What other advice do I have?

We are completely satisfied with how the solution handles backup and replication tasks in our environment. Our experience using the solution for cross-platform data protection was good.

Overall, I rate the solution ten out of ten.


    reviewer98625025

Good replication features with helpful reporting and comprehensive email notifications

  • October 20, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use the solution for the backup and replication of VMs.

I use Nakivo to back up in-house VMs. We also use the replication features of the product. With such an option I can just switch on the second standby hardware over to a replicated server at a fraction of the time, thus taking a lot of pressure off us in the case of mission-critical operations.

It's a good asset in our IT department. it has an easy installation deployment and an easy control panel to administer. I highly recommend it.

How has it helped my organization?

Nakivo backup and replication has improved our organization a lot by its deployment scenario across two bare metals running VMware, its easy configuration, and reporting.

Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system too.

It comes with a replication module that is very critical to safeguard our mission-critical servers. This has been applied on several servers across our sites with great results as it becomes a Plan B in case of a hardware failure or an outage of the primary system.

What is most valuable?

We find the backup to the Synology NAS and replication features the most valuable to our environment.

We also like the comprehensive email notifications with attached reports. This reporting is very very easy to set up and is saved in PDF format, making it extremely simple to both share and organize. A complete history log can be shown with this product from inception to end of life.

We appreciate the implementation and very good cooperation with Synology NAS and application integration. This is vital to us in minimizing the cost of the extra hardware.

What needs improvement?

Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system. It takes a long time to finish and another job could start, so the first job may not finish, or expire unfinished. That said, that's a software-specific problem of the hosted server edition, and not Nakivo-related. A fix could be to raise the time needed to end the job or solve the VSS writers on the operating system, in order to succeed.

For how long have I used the solution?

I have been using the solution for about three years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is robust.

How are customer service and support?

Technical support is very helpful.

Which solution did I use previously and why did I switch?

I didn't have another solution previously.

How was the initial setup?

The solution offers a very easy setup.

What about the implementation team?

We did an in-house implementation.

What was our ROI?

The ROI has been positive.

What's my experience with pricing, setup cost, and licensing?

Overall, it's worth the money.

Which other solutions did I evaluate?

I evaluated Veeam.


    Marek Szreiter

Good monitoring, reduces costs, and helps with compliance

  • September 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Nakivo Backup and Replication to protect our critical data from virtual and physical machines. It is also very important to control the correctness of backups, which allows us to recover data after a failure.

We also use the Wasabi cloud copy function. We replicate copies to the offline environment.

We also secure our SQL servers by using the ability to run scripts before and after the backup. We use developed and implemented backup policies and schedules.

We leverage the possibility of making a copy of Microsoft 365

How has it helped my organization?

The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security.

The possibility of implementing extensive security policies and the developed schedules allowed for the reduction of costs related to ensuring information security.

We also solved and deployed anti-ransomware using Nakivo. We monitor our virtual environment, CPU, RAM, and disk usage across VMware infrastructure including hosts, virtual machines, and data warehouses. This allows real-time data analysis directly from the solution interface.

What needs improvement?

The location of the product is important. So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution.

The graphical interface could be improved. Real-time replication allows you to instantly send data to a secondary site to create an exact copy of virtual machines (VMs) and continuously update that copy as changes are made to the original VM. It's in beta, and there's no word on when the release version will be available. This is an important functionality that allows you to ensure business continuity by activating the replica in the event of a failure.

For how long have I used the solution?

I have been using Nakivo Backup and Replication for eight years.


    reviewer2526333

Reliable copying, good replication, and fast recovery

  • September 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution with VMware virtual servers starting from Windows 2008 to Windows 2023, Virtual Station Windows 10 and Windows 11, UNIX, and Linux.

How has it helped my organization?

The solution offers reliable copying and fast recovery.

This product is worth the money and does the job perfectly. I’ve already had to restore several times and I do test restorations every month.

I recommend it to everyone. It is a proven product for a small fee.

What is most valuable?

The product offers reliable copying, replication, and fast recovery.

What needs improvement?

The product needs to improve backup speed and replication speed.

For how long have I used the solution?

I've used the solution for four years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The scalability is super easy.

How are customer service and support?

I did not need customer service.

Which solution did I use previously and why did I switch?

I used Veeam before, however, it is much more expensive. That said, it does the same thing.

How was the initial setup?

The initial setup is easy and fast.

What about the implementation team?

We worked with a vendor team that was 100% helpful in their expertise.

What was our ROI?

The ROI is all right.

What's my experience with pricing, setup cost, and licensing?

The solution is cheap and licensing is clear.

Which other solutions did I evaluate?



    reviewer1278084

Inexpensive with an easy deployment and good replication capabilities

  • July 29, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have a new VMware vSphere Cluster with several Virtual Machines (Windows-based and Linux-based). We needed a new backup solution for those new workloads. I deployed in a second site, a new backup server with a storage SAN directly attached. I deploy NAKIVO B&R in a virtual appliance and with it, I protect all of the inventory of the VMs and save the backups and data in a backup repository with an immutability feature.

At the moment, we don't use Replication, however, I studied this feature. Maybe I will deploy this feature in the future on some new vSphere hosts in a DRP site.

How has it helped my organization?

Nakivo's replication feature can permit configuration replicas in a different hardware platform with VMware vSphere. We protect all of our virtual machines in VMware vSphere and secure our data with the immutability feature; our virtual machines are Windows-based and Linux-based. We have SQL Server, IIS, Active Directory Instances, PACS, and File Servers.

What is most valuable?

The virtual appliance for VMware vSphere is easy to deploy, easy to manage, and we have no need for additional Windows licenses. NAKIVO has an immutability feature that protects our backup data. Nakivo is a backup solution good for the first steps in backup and replication uses cases. It offers low license costs and is very easy to deploy.

I recommend the Virtual Machine Appliance for all VMware vSphere Infrastructures.

I deployed it to a second site with a new backup server with a storage SAN directly attached. I deploy edNAKIVO B&R in a virtual appliance and with it, I protect all the inventory of the VMs.

What needs improvement?

They need a better knowledge base with more information about support issues.

I would like new recovery methods for my VM and live full VM restore overwriting and the ability to restore individual files on the VM (like VMDK, VMX).

I would like it if Nakivo could protect virtual machines with WSFC deployed on VMware (usually SQL Server clusters virtualized).

I would like to restore my data on a cloud site. I would like a new replication method with zero RTO (better than snapshot replication).

I would like new features for the backup agent for physical machines.

For how long have I used the solution?

I've used the solution for one year.

Which solution did I use previously and why did I switch?

We did previously use a different solution.

What's my experience with pricing, setup cost, and licensing?

Nakivo is good for the first steps in backup and replication. If comes at a low license cost and is very easy to deploy.

Which other solutions did I evaluate?

We did evaluate other options.


    panzitta

Great support, easy to configure, and offers a encrypted offsite backup

  • July 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

This is our backup software for our VMs.

We recently moved from having physical machines to having virtual machines. Our traditional backup method wouldn't be useful for backup up our VMs as well as the infrastructure. We do not have a large operation so we didn't want something that was subscription-based as, in the long run, it wouldn't really be worth it.

Nakivo lets you do a one-time purchase which for our small setup was a better value. It is not easy to find something like that nowadays.

How has it helped my organization?

We made the move from physical to virtual machines and Nakivo allows us to safely and quickly back up all of our VMs.

It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs. This improved our organization because now we can conveniently have all of our VMs backed up onsite and offsite. This allows us to have a solid disaster recovery plan in place by having multiple copies of our backups. We can have copies on an offsite NAS, or on a portable HDD, and they can all be encrypted - which is even better.

What is most valuable?

The encrypted offsite backup is very useful. Being able to have a copy of every VM stored offsite is invaluable for disaster recovery. It was very easy to set that up and it works very fast; it is able to compress and transfer large amounts of data quickly. I was blown away by how fast it transfers offsite to another repository.

One other thing that is often overlooked is the level of support the company offers you. Nakivo support has been great. I had some complex problems that they helped me resolve and they did it quickly. They are very helpful people.

What needs improvement?

One complaint I have is the dashboard flashing as it reloads/refreshes itself. The program was not always like that and it happened after an update at some point. When it refreshes the dashboard the whole screen flashes and all the squares that held information, like the charts that show data transfer and other things, all blink out and reload at the same time. Refreshing all those in real-time should be possible without having them behave that way. Sometimes I get confused with the retention settings versus what is actually being backed up.

For how long have I used the solution?

I've used the solution for two years.


    reviewer902752

Easy to use, quick to deploy and offers fair pricing

  • July 17, 2023
  • Review provided by PeerSpot

What is our primary use case?


How has it helped my organization?

NAKIVO Backup & Replication provides a cost-effective solution without compromising on features and functionality. I selected NAKIVO Backup & Replication to benefit from its cost-effectiveness, user-friendly interface, versatile platform support, performance optimization, advanced features, and storage efficiency.

The setup process is very quick and I am able to install it on a Windows machine in less than five minutes. The app for a QNAP NAS system has proven to be very useful, quick to deploy, and reliable.

What is most valuable?

I found Nakivo valuable for the following aspects:

  • ease of use
  • quick to deploy
  • great value for pricing
  • professional and quick support

The VM Backup Verification is one of the features I appreciate the most. Other than that, the possibility to have remote (off-site) repositories has been a feature we really love, since it helps us to provide our customers with remote backups, storing the data with encryption and deduplication to allow safe and reduced storage usage.

The notification process helps us to be aware of each backup result.

What needs improvement?

I would love to see compatibility with KVM Backup. We would appreciate seeing Proxmox Virtual Environment (PVE) supported to provide reliable backup to this virtualization host.

Another feature that we would find helpful would be the possibility to update automatically all the transporter (local and remote) when updating the director. This will make the system update process faster and easier to deploy in more complicated infrastructures with multiple repositories and transporters.

For how long have I used the solution?

I've been using the product for seven years.


    reviewer2203368

Lightweight with good deduplication and compression

  • June 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution as a VM backup from local servers and remote data centers. Nakivo is installed on a NAS device at the office, and it doesn't need any external servers to run. That makes it really easy to deploy, and in case of disaster for servers, the NAS device is totally separate from them, and backups can be restored quickly to another environment where ever is enough resources to run them.

The remote data center can also be backed up to a small repository on that data center and then copied over an internet link to the office, where I have more space to store backups.

How has it helped my organization?

Backups are working smoothly with Nakivo Backup. Deduplication and compression of backup repositories save lots of disk space, and I can keep many more restore points compared to situations where deduplication is not used.

Having a couple of the latest restore points saved in the repository at a remote data center allows restoration of them quickly without the need first to transfer them over the internet from the office. It also is nice to be able to copy backups to the office, where I have plenty of more disk space to save them compared to a remote data center.

What is most valuable?

There is no need to install agents on VMs. It is easy to deploy new VMs and get them backed up instantly.

It can be fully run from a NAS device. There is no need to have separate backups servers and be able to run a full Linux environment without Windows servers.

Deduplication and compression of backup repositories are easy. It saves lots of disk space and enables you to keep many more recovery points compared to a situation where all recovery points are saved as is without deduplication.

It's a lightweight solution built over Linux. It can be run directly from NAS devices and doesn't need separate backups servers installed on the network.

What needs improvement?

We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store.

I don't have any other complaints about Nakivo Backup, and I like it as it is. I have used many other backups solutions like Veeam, Actifio, and Acronis, and Nakivo has done things better than those other backup solution providers.

Of course, there can be some cases where others might perform better; however, for my use case, Nakivo Backup does just what is needed, and it is done properly without problems.

For how long have I used the solution?

I've used the solution for about three years.

Which solution did I use previously and why did I switch?

I have previously used VMPro, Veeam, and Actifio.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than many competitors.

Which other solutions did I evaluate?

I have previously evaluated Veeam.