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Excellent Product
What do you like best about the product?
It is a very intuitive and easy-to-use platform.
What do you dislike about the product?
It has very little customization of the portal and its agents
What problems is the product solving and how is that benefiting you?
MSP360 is a very good alternative to other backup solutions, it is functional and fast, it has the advantage of integration with the cloud, which has been of utmost importance for our company.
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Great Backup for MSP's
What do you like best about the product?
The dashboard is great for seeing what is happening with all backup agents easily.Customer support is great!
What do you dislike about the product?
Nothing, it really works great, they keep upgrading it and enhancing it for our needs.
What problems is the product solving and how is that benefiting you?
Backing up client data to S3 for us.
MSP360 is a great solution for MSPs
What do you like best about the product?
The MSP360 managed backup is a very scalable backup solution that allows us to bring our own storage. They support just about every cloud and local backup storage target you can think of.
What do you dislike about the product?
Sometimes there are issues with software updates but they are usually resolved in a timely manner and the support is responsive.
What problems is the product solving and how is that benefiting you?
MSP360 allows us to offer a comprehensive managed backup solution to our small business clients. This offers them peace of mind knowing we can get databack no matter what.
Great service!
What do you like best about the product?
Love the fast and easy onboarding experience!
What do you dislike about the product?
Support can be a little slow or unhelpful.
What problems is the product solving and how is that benefiting you?
Cheap and easy solution.
Wonderful Product!
What do you like best about the product?
This is a great product and use it to backup all of our customers data! They are constantly updating the product and their support is fast.
What do you dislike about the product?
I cannot really think of any kind of downside.
What problems is the product solving and how is that benefiting you?
This product allows us to backup all of our customers data. It is a very great product that we have been using for many years. ITts efficient and easy to deploy. Support is great.
We utilize MSP360 for our backup solution software for small to medium sized businesses.
What do you like best about the product?
Ease of use, integration to Microsoft 365.
What do you dislike about the product?
Some items aren't inherently intuitive, but you can work around that.
What problems is the product solving and how is that benefiting you?
3-2-1 Backup strategies. Full reporting and alerting of backup success and failures.
Easy configuration and deployment
What do you like best about the product?
I've been using the MSP360 platform for just over a year now and have been impressed with their pricing model and backup features. Their support are very quick to assist with any queries or issues that arise and their regular webinars help to keep you in the loop for best practices or upcoming updates.
What do you dislike about the product?
Recovering any data from a backup feels a little long winded compared to other solutions, but not a deal breaker.
What problems is the product solving and how is that benefiting you?
Providing a layer of security to the businesses I manage through trusted backups of their M365 accounts.
It just works
What do you like best about the product?
It's easy to get up and running, and doesn't require a lot of attention
What do you dislike about the product?
It would be nice to have an easier way to restore files on demand without a restore plan.
What problems is the product solving and how is that benefiting you?
On/Offsite backup, disaser recovery.
Cost effective and reliable
What do you like best about the product?
One pane of glass to look at all backups. Reporting is great and the price is outstanding for the features you get
What do you dislike about the product?
There is a little learning curve but you will have that with just about any service
What problems is the product solving and how is that benefiting you?
One pane of glass to manage and monitor all backups.
Great Backup platform
What do you like best about the product?
it is straightforward to set up and use.
What do you dislike about the product?
many other features are in the same space as managed backup that sometimes it "bloats" the experience
What problems is the product solving and how is that benefiting you?
I can offer my clients a realiable backup solution and I dont have to worry about it.
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