Sold by: MSP360
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
4.5
Overview
MSP360 Backup. Simple, Secure and Reliable.
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks. A centralized SaaS management console which inludes monitoring, and reporting allows users to manage their backups efficiently to reduce downtime. MSP360 Backup is natively integrated with AWS, supporting all storage classes from S3 to Glacier Deep Archive. MSP360 also offers best-in-class data protection for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Highlights
- Built on Amazon Web Services. MSP360 Backup is hosted on Amazon EC2 and allows users to connect to your own AWS account to store customers' backups on all Amazon storage tiers including but limited to S3 and Amazon Glacier.
- Centralized Management, Monitoring and Reporting. MSP360 Backup comes with a SaaS based web control panel, designed for users to remotely assist your customers during initial backup setup and ongoing support.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/month |
|---|---|
Ultimate | $15.00 |
Vendor refund policy
Please contact us
Legal
Vendor terms and conditions
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Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Please use our Support Portal to report issues.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By MSP360
By N2W Software
Top
100
In Backup & Recovery, Storage
Top
100
In Backup & Recovery
Top
25
In Backup & Recovery, Storage
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Ransomware Protection
Object Lock technology secures backup data against advanced ransomware attacks
Multi-Platform Data Protection
Native support for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace
Cloud Storage Integration
Native integration with AWS supporting all storage classes including S3 and Glacier Deep Archive
Centralized Management Console
SaaS-based web control panel with monitoring and reporting capabilities for remote backup management
AWS Infrastructure
Hosted on Amazon EC2 with ability to connect to customer AWS accounts for backup storage
Multi-Platform Backup Support
Backup protection for Amazon EC2, VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Linux, Windows, Microsoft 365, and file shares
Ransomware-Resilient Backup Storage
Immutable backups sent to Amazon S3 buckets and Linux-based local repositories with immutability for ransomware protection
S3-Compatible Storage Integration
Backup and backup copy delivery to Amazon S3 buckets and other S3-compatible storage platforms
Disaster Recovery Orchestration
Site Recovery functionality for automated disaster recovery orchestration and failover management
Granular Recovery Capabilities
Instant recovery of individual files and objects from backups with full Amazon EC2 instance recovery support
Ransomware Protection
Immutable backups with ransomware protection and multi-layered defense through isolated off-site backup copies to Wasabi with Compliance Lock
Disaster Recovery Automation
Automated full environmental drills with policy-based protection, cross-region and cross-account disaster recovery capabilities, and multi-cloud DR testing across AWS, Azure, and Wasabi
Data Lifecycle Management
Smart data lifecycle management with lifecycle policies for EBS snapshots to Amazon S3 and Glacier/Deep Archive, supporting multiple retention schedules per policy
Multi-Service Support
Backup and recovery support for Amazon EC2, EBS, RDS, Redshift, Aurora, Aurora Serverless, EFS, FSx, S3, Glacier, EKS, DynamoDB, DocumentDB, and SAP HANA
Network Configuration Capture
Capture and cloning of all network configurations including VPC, Transit Gateway, Load Balancers, subnets, and security groups
Standard contract
No
No
No
Customer reviews
Marc P.
Affordable, Reliable Backups with Great Reporting
Reviewed on Nov 12, 2026
Review provided by G2
What do you like best about the product?
I find MSP360 Backup very affordable, and I think the value it offers small operators is great. Its reporting is very good. The well-documented startup guide got me up and running in about 45 minutes for the first client, and about 15 minutes for each account after that. Everything works as expected.
What do you dislike about the product?
Microsoft and Google backups are a bit pricey
What problems is the product solving and how is that benefiting you?
I use MSP360 Backup to schedule, test, and store backups for our clients’ computers, laptops, and servers.
Dinesh Kumar M.
Fast, Reliable Backups on Windows 11—So Far, So Good
Reviewed on Nov 12, 2026
Review provided by G2
What do you like best about the product?
Works well, on WIndows 11. I used iDrive E2 to backup some of My files, and MSP 360 backs it up the FASTEST, compared to browser based uploads.
Tried RESTORE too, from various buckets across thr world, and works well!
Will consider buying, on the long term, if this trend of satisfaction continues.
Tried RESTORE too, from various buckets across thr world, and works well!
Will consider buying, on the long term, if this trend of satisfaction continues.
What do you dislike about the product?
None, thus far. Need to use it for a bit longer. :)
What problems is the product solving and how is that benefiting you?
Backing up on to iDrive Amazon S3 compatible buckets, utilising full bandwidth of My internet connection.
Eduardo V.
Works well on Windows
Reviewed on Nov 10, 2026
Review provided by G2
What do you like best about the product?
It's an application that works on Windows
What do you dislike about the product?
It looks old; the interface should look more modern
What problems is the product solving and how is that benefiting you?
It saves my data
Information Technology and Services
Great Price, Solid Alternative to Image-Based Backup
Reviewed on Nov 10, 2026
Review provided by G2
What do you like best about the product?
The price point is great. MSP360 is a nice alternative to the fully image-based backup platforms, which lets us offer clients a solid, cost-effective backup option without paying for a full image-based solution when they don't need one.
What do you dislike about the product?
I don't really like the UI. It's a little bit confusing to navigate. Support has also not been great: we got locked out of our account, sent an email to support, and never got a reply.
What problems is the product solving and how is that benefiting you?
We use MSP360 as an alternative to Datto and Axcient. Not every client needs or wants to pay for a full image-based backup and BCDR platform, and MSP360 gives us an affordable way to protect their data while keeping our backup costs and pricing competitive.
Anonymous
Reliable, Easy-to-Use Backups with a Fresh-Media Quirk
Reviewed on Nov 10, 2026
Review provided by G2
What do you like best about the product?
I find MSP360 Backup fairly easy to set up and very reliable. The interface is clean and easy to use, and the wizards for creating backups and schedules are clear. Setting up cloud backups to Backblaze was much easier than I thought because it provides an easy way to connect to Backblaze B2. It also wasn’t too expensive, and its features were at the right level of advanced for what we needed.
What do you dislike about the product?
When I continue a backup on fresh media, MSP360 Backup complains that it can’t find the prior backup set, even though that’s what I intended. I haven’t figured out how to suppress these errors. I’d like a way to indicate that the media is fresh so the error doesn’t occur.
What problems is the product solving and how is that benefiting you?
I use MSP360 Backup for scheduled off-site and on-site backups.