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    MSP360 Backup Ultimate Edition

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    Sold by: MSP360 
    MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
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    MSP360 Backup Ultimate Edition

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    Sold by: MSP360 

    Overview

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    MSP360 Backup. Simple, Secure and Reliable.

    MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks. A centralized SaaS management console which inludes monitoring, and reporting allows users to manage their backups efficiently to reduce downtime. MSP360 Backup is natively integrated with AWS, supporting all storage classes from S3 to Glacier Deep Archive. MSP360 also offers best-in-class data protection for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace.

    Highlights

    • Built on Amazon Web Services. MSP360 Backup is hosted on Amazon EC2 and allows users to connect to your own AWS account to store customers' backups on all Amazon storage tiers including but limited to S3 and Amazon Glacier.
    • Centralized Management, Monitoring and Reporting. MSP360 Backup comes with a SaaS based web control panel, designed for users to remotely assist your customers during initial backup setup and ongoing support.

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    Pricing

    MSP360 Backup Ultimate Edition

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    1-month contract (1)

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    Cost/month
    Ultimate
    $15.00

    Vendor refund policy

    Please contact us

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Please use our Support Portal to report issues.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    517 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Alex B.

    Great support and assistance navigating through the backup world

    Reviewed on Nov 04, 2024
    Review provided by G2
    What do you like best about the product?
    Ease of use and overall working. If something isn't working, their support is very respnosive and quick.
    What do you dislike about the product?
    We've gone through some bugs on the Mac side but those are resolved after an update or so. Annoyances but something that may be expected.
    What problems is the product solving and how is that benefiting you?
    Backing up our end users data is very important and to be able to control it from anywhere with just a couple clicks of a button. Reporting is also huge.
    Saud A.

    MSP360 Standalone Backup Reliable Data Protection for Businesses

    Reviewed on Oct 10, 2024
    Review provided by G2
    What do you like best about the product?
    MSP360 Standalone Backup offers easy setup, reliable performance, and flexibility.
    What do you dislike about the product?
    One downside of MSP360 Standalone Backup is its complex pricing structure, which can be difficult to navigate. Additionally, the interface could be more user-friendly for beginners.
    What problems is the product solving and how is that benefiting you?
    MSP360 Standalone Backup solves data protection challenges by offering reliable, automated backups, ensuring business continuity in case of data loss. Its cloud support and encryption provide security and accessibility, benefiting users with peace of mind and efficient data recovery.
    Kirk M.

    MSP360 is the sleeper backup product that every organization should consider.

    Reviewed on Sep 05, 2024
    Review provided by G2
    What do you like best about the product?
    We love how easy the software is to deploy, configure, and troubleshoot. They are also continuously adding new features and improving the product overall. MSP360 Managed Backup has quickly become our one stop shop for customer backups whether its a simple file backup to image, VM, or even Google Workspace or Office 365 integration. As an MSP the central dashboard is of daily use to use to see all our customers backup job status in a single, easy to read page. The product truly is a hidden gem for its price allowing you to easily integrate most 3rd party cloud storage providers and with its quick install and simple installation.
    What do you dislike about the product?
    The only problem we currently have is that the user facing API for the management portal is currently incomplete. We are working with customer support on this so that we can automate account creation for our customer onboarding process.
    What problems is the product solving and how is that benefiting you?
    For us the biggest thing is being able to see all of our customers in a single spot without the need of checking in manually or relying on email alerts. Over the years they have continued to improve the product by adding new features and capabilities and we've found MSP360 cover 99% of what our customes need whether its a simple backup on a server or workstation all the way to VMware or Office365 backup, they have us covered.
    Information Technology and Services

    Great Product and Customer Support

    Reviewed on Aug 26, 2024
    Review provided by G2
    What do you like best about the product?
    MS360 managed backup service is a seamless product for any MSP. Its features and capabilities make a great product for business use. It has many features for a MSP to deploy with managed backup, RMM and connect takes the guess work out from managing an environment with servers, desktops, laptops..etc.
    What do you dislike about the product?
    I would like a better portal or a GUI that can be managed from a desktop without having to sign in to a web portal. The expiration of the web login can get a bit annoying.
    What problems is the product solving and how is that benefiting you?
    Easily set up multiple backups that run daily weekly and monthly with forward incremental, image-based, consistency check options and other features. Also, has the capability of remote management and connectivity to perform task on remote computers
    David C.

    Great all in one backup platform

    Reviewed on Aug 24, 2024
    Review provided by G2
    What do you like best about the product?
    Setting up MSP360 was a breeze, a couple of clicks and you have the agent installed and running on any machine you want to backup
    What do you dislike about the product?
    License management was a little confusing, it would be easier to just get a one-key fits all kinds of machines.
    What problems is the product solving and how is that benefiting you?
    i have a lot of machines to back up and managed backup helps easy the burden a lot.
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