Sold by: MSP360
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks.
4.5
Overview
MSP360 Backup. Simple, Secure and Reliable.
MSP360 Backup is an easy-to-use backup and disaster recovery solution developed with a security first approach. Utilzing Object Lock technology, your backup data is secured against even the most advanced ransomware attacks. A centralized SaaS management console which inludes monitoring, and reporting allows users to manage their backups efficiently to reduce downtime. MSP360 Backup is natively integrated with AWS, supporting all storage classes from S3 to Glacier Deep Archive. MSP360 also offers best-in-class data protection for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Highlights
- Built on Amazon Web Services. MSP360 Backup is hosted on Amazon EC2 and allows users to connect to your own AWS account to store customers' backups on all Amazon storage tiers including but limited to S3 and Amazon Glacier.
- Centralized Management, Monitoring and Reporting. MSP360 Backup comes with a SaaS based web control panel, designed for users to remotely assist your customers during initial backup setup and ongoing support.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/month |
|---|---|
Ultimate | $15.00 |
Vendor refund policy
Please contact us
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Please use our Support Portal to report issues.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By MSP360
By N2W Software
Top
100
In Backup & Recovery, Storage
Top
100
In Backup & Recovery
Top
25
In Backup & Recovery, Storage
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Ransomware Protection
Object Lock technology secures backup data against advanced ransomware attacks
Multi-Platform Data Protection
Native support for Windows, macOS, Linux, Ubuntu, VMware, Hyper-V, Microsoft 365, and Google Workspace
Cloud Storage Integration
Native integration with AWS supporting all storage classes including S3 and Glacier Deep Archive
Centralized Management Console
SaaS-based web control panel with monitoring and reporting capabilities for remote backup management
AWS Infrastructure
Hosted on Amazon EC2 with ability to connect to customer AWS accounts for backup storage
Multi-Platform Backup Support
Backup protection for Amazon EC2, VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Linux, Windows, Microsoft 365, and file shares
Ransomware-Resilient Backup Storage
Immutable backups sent to Amazon S3 buckets and Linux-based local repositories with immutability for ransomware protection
S3-Compatible Storage Integration
Backup and backup copy delivery to Amazon S3 buckets and other S3-compatible storage platforms
Disaster Recovery Orchestration
Site Recovery functionality for automated disaster recovery orchestration and failover management
Granular Recovery Capabilities
Instant recovery of individual files and objects from backups with full Amazon EC2 instance recovery support
Ransomware Protection
Immutable backups with ransomware protection and multi-layered defense through isolated off-site backup copies to Wasabi with Compliance Lock
Disaster Recovery Automation
Automated full environmental drills with policy-based protection, cross-region and cross-account disaster recovery capabilities, and multi-cloud DR testing across AWS, Azure, and Wasabi
Data Lifecycle Management
Smart data lifecycle management with lifecycle policies for EBS snapshots to Amazon S3 and Glacier/Deep Archive, supporting multiple retention schedules per policy
Multi-Service Support
Backup and recovery support for Amazon EC2, EBS, RDS, Redshift, Aurora, Aurora Serverless, EFS, FSx, S3, Glacier, EKS, DynamoDB, DocumentDB, and SAP HANA
Network Configuration Capture
Capture and cloning of all network configurations including VPC, Transit Gateway, Load Balancers, subnets, and security groups
Standard contract
No
No
No
Customer reviews
Consulting
Easy, Affordable Backup with Powerful Remote Management
Reviewed on Nov 05, 2026
Review provided by G2
What do you like best about the product?
I like how easy MSP360 Backup is to use and configure, with options that fit different situations. I can use different backup destinations and combine GFS backup with immutability. The central dashboard lets me monitor backup status and update configurations remotely. I also value the configuration templates, which make it easier to apply settings widely instead of one at a time, and how easy it is to contact the company. It’s more affordable than other solutions, and the initial setup was very easy. I switched from Cove for the pricing, features, and ease of use, and I find MSP360 Backup a top-tier product that I’m very likely to recommend.
What do you dislike about the product?
I’d like MSP360 Backup to provide recommended backup settings. Although it’s easy to use and configure, some settings get very detailed and can be confusing, such as whether to configure backup retention on the remote backup or in the MSP360 software itself.
What problems is the product solving and how is that benefiting you?
I can see backup status and update backup configurations remotely, and MSP360 Backup’s affordability helps me avoid creeping backup costs.
Bruno T.
Easy Setup and Helpful Support, but Restoration Testing Falls Short
Reviewed on Nov 05, 2026
Review provided by G2
What do you like best about the product?
I like MSP360 Backup's customer service and how easy it is to use. The team is extremely responsive, very clear, and speaks to me in non-technical language so I can understand. They walked me through setup as if I knew nothing, and it was very easy. I set it up once and don't have to touch it. It gives me a solid backup to return to and continue working if my server goes down or I get hacked.
What do you dislike about the product?
I don't have Hyper-V on my server, but MSP360 Backup tries to perform a test restoration without it, and it fails every time. There must be another solution, but I don't have the technical knowledge to make that happen.
What problems is the product solving and how is that benefiting you?
If my server goes down or I get hacked, MSP360 Backup gives me a solid backup to return to so I can continue working.
Christos S.
Reliable and Cost-Effective Backup Solution
Reviewed on Nov 05, 2026
Review provided by G2
What do you like best about the product?
What I like best about MSP360 Backup is its ease of use, reliability, and flexibility. Overall, it offers a cost-effective and practical backup solution for protecting business data and ensuring business continuity.
What do you dislike about the product?
The reporting and monitoring features could also be more detailed and user-friendly.
What problems is the product solving and how is that benefiting you?
MSP360 Backup helps solve the problem of protecting business-critical data against accidental deletion, hardware failures, ransomware, and other data loss incidents.
Alex S.
Easy Centralized Backups, Though the Interface Feels Dated
Reviewed on Nov 05, 2026
Review provided by G2
What do you like best about the product?
I like how easy it is to manage backups from one place. We have around 20 employees using MSP360 Backup, and with Backblaze as the datastore, it’s easy to manage their laptop backups.
What do you dislike about the product?
I think the MSP360 Backup interface could be more modern. I don’t have anything specific in mind, and we haven’t had any issues so far, so I don’t know how good they are at resolving them.
What problems is the product solving and how is that benefiting you?
I use MSP360 Backup to back up employees’ laptops and personal data.
Craig R.
Easy, Centralized Backup Management with Flexible Storage
Reviewed on Nov 05, 2026
Review provided by G2
What do you like best about the product?
I can manage all my clients’ backups in one place and get alerts if there are any issues. I like that I can separate the storage from the software and just pay for storage, which we use Wasabi for. The web interface is easy to use, and the initial setup was extremely easy. I use it to back up clients’ servers, desktops, and Google Workspace and Email and Microsoft SharePoint and Microsoft 365 email.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
MSP360 Backup lets us manage all our clients’ backups in one location and alerts us if there are any issues.