MSP360 Backup Ultimate Edition

What do you like best about the product?

It's great that you can use their free version with limitations, but even then the limitation are minimal depending on what you want to do with their backup tool. I have used the free version for over a year and now want more capabilities, so I am subscribing to their yearly plan.

What do you dislike about the product?

Some of the wording and setup is a bit different than your standard backup software, but after an hour of setting things up, understanding how AWS Glacier works etc. it's very simple to setup and it just runs at the schedule you defined.

What problems is the product solving and how is that benefiting you?

Using MSP allows me to ditch my old backup software as it didn't support cloud destinations, that's where MSP shines, I can backup to my external USB drives and also keep a backup copy in AWS Glacier in case a catastrophic event occurred and lost my on prem backups, I have a secure cloud backup to restore from.

What do you like best about the product?

Ease of use, understandable GUI, very relliable. Pricing is reasonable enough that a subscription was purchased rather than depending on freeware.

What do you dislike about the product?

I have not encountered a bad side to MSP360 yet.

What problems is the product solving and how is that benefiting you?

The Windows 11 native backup utility has been failing multiple times (probably, from what I've read, an issue with an April update) and MSP360 enabled me to complete a backup.

What do you like best about the product?

Centralized Management, support that actually solves issues, Notifications system and customization.
Pricing is very competitive.

What do you dislike about the product?

Could have more API options ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

What problems is the product solving and how is that benefiting you?

Centralized management of backups, everything in one place.

What do you like best about the product?

I like that MSP360 Backup is very easy to configure and use. I have used it both for backing up all my personal photos, videos, security camera footage, files, and important documents, as well as in my work as a DBA for SQL backups off-site. I appreciate being able to control the privacy and encryption of my files in Amazon S3 storage. Also, I can't think of anything I don't like about it.

What do you dislike about the product?

I like it all

What problems is the product solving and how is that benefiting you?

I use MSP360 Backup to control my data backups, ensuring privacy by managing S3 file encryption myself.

What do you like best about the product?

I found the initial setup of MSP360 Backup to be very easy. I just ran it, and it installed without any issues, which was fine for me.

What do you dislike about the product?

I'm having trouble getting MSP360 Backup to work right. When I downloaded it, it couldn't load the Microsoft redistributable VSS, and I'm getting an error saying it can't find one of the DLLs. I've searched for the DLL, it's there, and I reregistered it, but it didn't help. I went to support, and they gave me a tool to run, but it didn't do anything. Some of the tools that seem like they should help are only available on a higher version, which costs $30 a year if you don't leave a review, or $15 a year if you do. I'm having trouble getting the VOSS to work because it can't find the DLL even though I registered it. I redownloaded the software and the redistributable, reinstalled, and ensured the DLL was present, but the tool provided by support just resulted in a blinking cursor.

What problems is the product solving and how is that benefiting you?

I'm hoping MSP360 Backup will solve my worries about ransomware by providing better protection than my previous backup program.

What do you like best about the product?

That it actually was able to do a full bare metal restore and it worked!

What do you dislike about the product?

Nothing I can think of. It works as described

What problems is the product solving and how is that benefiting you?

To have a reliable backup solution that you can trust.

What do you like best about the product?

Straigforward setup and dashboard. Quick and responsive support

What do you dislike about the product?

GUI can bee improved and button placements and design wise

What problems is the product solving and how is that benefiting you?

It's a configure and forget setup and I like it that way

What do you like best about the product?

The support is great. Installation is easy to deploy. Easy to manage many clients. Pricing is straightforward unlike competitors.

What do you dislike about the product?

Not much, it's been able to do precisely what we need it to.

What problems is the product solving and how is that benefiting you?

A resilient cloud backup solution with good support and pricing.

What do you like best about the product?

Msp360 backup is very flexible and reliable. The interface is clean and straight forward, making it easy to setup backup for multiple systems. I especially like the wide range of supported storage options and the control over backup scheduling. It gives a peace of mind because I know that my data is safe and I can easily recover it when needed. The interface is clean for setting backup for multiple servers, workstation. It supports wide range of storage options from cloud services to local drives . another main feature I personally like is the granular control over which files and folders to backup, which helps me optimize storage.

What do you dislike about the product?

Msp360 is very reliable tool but there are few areas that needs more improvement. The initial setup for more complex environments can feel a bit overwhelming, especially when dealing with multiple storage providers. The interface can feel a little clunky when navigating between different systems or accounts . Certain advance features like image based backups or granular restores , could be more streamlined to make them more faster and easier to manage. Notifications are usefull but the dashboard could be more dynamic or customizable to quickly highlight issues or trends across backups

What problems is the product solving and how is that benefiting you?

It helps me manage backups for multiple servers and cloud storage from single platform. It gives me peace of mind because it's automated and scheduled backups ensure that our critical data is always secure. I can choose what to backup and when , optimising storage use and saving cost. Notifications and reports alert me to potential problems early why prevent my data loss. It restores files , folders and entire system quickly, minimizing downtime during emergency. It has end to end encryption so my data is encrypted and safe during transfer and storage . It has very good customer support that helps very well in troubleshooting and makes setup easier.

What do you like best about the product?

MSP360 Backup is easy to use and implement. Customer support is friendly and quick on resolving problems. All the features and Integrations are very easy to follow and use.

What do you dislike about the product?

MSP360 can come down with their pricing a bit. M

What problems is the product solving and how is that benefiting you?

MSP360 has a great RMM interface and very use friendly. The backups are ease to setup and manage.