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External reviews

506 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Easy to use and works

  • October 04, 2017
  • Review provided by G2

What do you like best about the product?
Easy configuration. Easy for end user to use.
What do you dislike about the product?
Nothing, it is working very well for me and for my customer.
What problems is the product solving and how is that benefiting you?
Backup for end user laptop


    Information Technology and Services

Excellent tool to backup local --> cloud

  • September 29, 2017
  • Review provided by G2

What do you like best about the product?
I have been searching for a backup tool that will allow you to backup to a cloud drive. CloudBerry Backup does an excellent job at this and I am very happy with it.
What do you dislike about the product?
Provide clearer understanding of the backup limits of the application. But for the cost, this is still well worth the money.
What problems is the product solving and how is that benefiting you?
I was previously with Crashplan, which now no longer supports consumers. CloudBerry Backup now lets me backup my photos to cloud storage I already own.


    Information Technology and Services

MSP CloudBerry Review

  • September 27, 2017
  • Review verified by G2

What do you like best about the product?
the MBS Portal. As an MSP this allows us to manage and monitor all jobs across our clients at once
Easy to deploy and setup. We use our RMM to script the deployment and registration of the agent. You can then push the backup settings to all of the agents for a client with just a couple clicks and be done.

Supports a large number of cloud based storage providers as well as local/network storage paths.

Product is updated and improved on frequently.
Support has always been friendly, timely, and knowledgeable. When a feature didn't exist they sent it to engineering and several of my requests were added to the product.
What do you dislike about the product?
Would like to see Synthetic full image backups based in Azure Storage (Currently only available in AWS)

Reporting could be better / more comprehensive.
What problems is the product solving and how is that benefiting you?
Providing cloud based backups of Files/SQL/Exchange/and full disk images to our clients in a managed portal.


    Nick L.

Cloudberry for MSPs

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
Easy to install and configure. Completely brandable and supports both Windows and Mac.
What do you dislike about the product?
Could use better reporting and details when a backup fails. But it does give the basics.
What problems is the product solving and how is that benefiting you?
We use CloudBerry Backup for all of our MSP clients on both servers and workstations.
Recommendations to others considering the product:
I would recommend the solution to any MSP you can use cloud storage of your choosing and with certain partners the pricing can be set to match your monthly requirements.


    Information Technology and Services

Excellent backup software

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
Cloudberry seamlessly copies all your data into a cloud storage with the needed versioning... Very important tool for data loss.
What do you dislike about the product?
It is a bit difficult to configure. But after configuration it is very easy.
What problems is the product solving and how is that benefiting you?
Disaster recovery and data loss prevention...


    Eric I.

Simple, Versatile Cloud / Hybrid Backup Software

  • September 25, 2017
  • Review provided by G2

What do you like best about the product?
The best thing about the software is that new cloud backup options are constantly added. The company listens to its client base and adds new features whenever possible. It's easy to use and very intuitive.
What do you dislike about the product?
The software is constantly improving but Image backups to locations outside of AWS don't' support synthetic backups (coming soon) which has been an issue with image to cloud backups.
What problems is the product solving and how is that benefiting you?
The software has allowed us to offer a better solution giving our clients image, file and SQL backup at a lower cost.
Recommendations to others considering the product:
Try it out and see for yourself. The software won't disappoint.


    Ryan B.

Great tool for SMB

  • September 25, 2017
  • Review verified by G2

What do you like best about the product?
The user interface is fantastic and is very easy to navigate around. It makes it very easy to select which files and folders need to be backed up. I like that it supports more cloud providers than I'd ever heard of, and they say support for more is coming in the future. Their support is also excellent and very eager to resolve issues. You also have the ability to encrypt backups and password-protect the interface.
What do you dislike about the product?
I wish you were able to restore files directly from the Backup Storage view without having to actually step through the restore steps.
What problems is the product solving and how is that benefiting you?
CloudBerry provides us with an easy way to perform off-site backups of our business-critical data. In addition to keeping local backups, CloudBerry makes it easy to copy these backups off-site and be able to rapidly restore them if something were to happen.
Recommendations to others considering the product:
Make sure you account for the extra utilization in your cloud storage when CloudBerry performs its initial backup. You'll end up using a lot more requests and data transfer on the first run.


    Deepak P.

Want reliable backup solution? then get Cloudberry

  • September 25, 2017
  • Review provided by G2

What do you like best about the product?
1. Easy to use
2. Managed Backup Service works great
3. Customer support is outstanding...one email to Arthur and you are sorted (thanks Arthur for great support always).
4. Backup is reliable and good features.
5. Compatible with major cloud services.
6. Works great with NAS integration.
What do you dislike about the product?
Not much of dislike but could do with introduction of new feature to stop sync and backup in the event of ransomware virus attack to avoid overwritten of good backups over retention period.
What problems is the product solving and how is that benefiting you?
Always saved us in many occasions to restore files in time of needs.
Recommendations to others considering the product:
Cloudberry is reliable and affordable. Get it today you won't regret.


    Nick B.

Great Company, Keep improving Backup Software with updates coming out all the time

  • September 25, 2017
  • Review provided by G2

What do you like best about the product?
MSP based Backup Software, choose your own Cloud location, NAS, Amazon, Microsoft, you don't get stuck using a Certain Location, Software works with almost any computer/Server. All webbased!
I like they have Offsite Backup and Local Backup Baked in to one Product!
I like one clean interface to check for Backup Faliures.
I Like the Interface to Connectwise, to auto open and close tickets on Backup Failures.
There Support Team is Top Notch and will often improve product based off of Emails I send out.
What do you dislike about the product?
I wish they had monthly billing per seat used instead of Yearly.
What problems is the product solving and how is that benefiting you?
I am providing Cloud Bases Disaster Recovery services for my Clients, Cloudberry is something i Require on all my Clients Servers before i Will take the account.
Recommendations to others considering the product:
I would give the software a test and see if it will work in your environment, After us testing in house for a while we went 100% and switched all our clients over to it


    Information Technology and Services

Okay, this software works too well. It is awesome software! I have installed it on two servers and

  • September 21, 2017
  • Review verified by G2

What do you like best about the product?
Okay, this software works too well. It is awesome software! I have installed it on two servers and it is working perfectly. I can’t wait to start working with the image capability and bootable USB. The interface is clean and simple. There are all of the options needed to succeed in backups. It is easy to provision to the cloud and easy to buy the license. When you break the price down monthly, it is well worth and great value. This solution well save us big now and in the future. Thanks!
What do you dislike about the product?
I like this software and have no dislikes. Request, if it does not exist would be a basic home version of settings that can be downloaded by customers or a build option for this if it is not yet available.
What problems is the product solving and how is that benefiting you?
Backups that succeed and not fail. Reporting in detail on success or failure of backups. Monitoring customers backups.
Recommendations to others considering the product:
Try this software for free and then decide if it is your solution. You will not regret it.