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Works as promised
What do you like best about the product?
It is easy to deploy, the interface is simple but contains exactly what you need to see. We have done restores and they have worked as promised. It can be summed up in the fact that it just works as it is supposed to do.
What do you dislike about the product?
I hate that it doens't easily intergrate into our RMM :-( But its not a HUGE deal for how good of a product it is.
What problems is the product solving and how is that benefiting you?
It is really difficult to find a product that will just work. Something easily deployed that just does what it is supposed to do and you don't have to babysit it or jump through hoops to get it to work!
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Great support and a grat RMM tool
What do you like best about the product?
The ability to handle my customer based remotely. Manage and monitor my Clients systems.
What do you dislike about the product?
Need the ability to edit the main home page (default page) to reflect what id like to see when I open MSP
What problems is the product solving and how is that benefiting you?
The ability to integrate my cloud based drives along wiht local storage to push backups to different locations
Great high level view of assorted backups
What do you like best about the product?
The software offeres a great high level view of assorted backups. They can bee monitored easily and managed to provice consistently successful results.
What do you dislike about the product?
The software's update cycle is not intuitive and has not inproved in years despite speciifc and simple suggestions to accomplish that.
We use the software for online and local backups. It's hard to beleive but when there is an Interne connectivity problme the software fails to generate local backups as usual.
We use the software for online and local backups. It's hard to beleive but when there is an Interne connectivity problme the software fails to generate local backups as usual.
What problems is the product solving and how is that benefiting you?
It's been working consistently (but for Internet outages) for years!
Simple to use
What do you like best about the product?
MSP360 is really simple to configure and flexible
What do you dislike about the product?
Dark theme would be a must to make this apps perfect
What problems is the product solving and how is that benefiting you?
Help us have backups that are reliable and simple to manage
simplicity of use for sophisticated features
What do you like best about the product?
simplicity of use, fair and effective cost, attentive support
What do you dislike about the product?
lacks a central dashboard to manage a single environment with many servers
What problems is the product solving and how is that benefiting you?
streamline our provision of backup services to our customers and automation for our management
Works well and easy to recover!
What do you like best about the product?
The onboarding process is simple and it works!
What do you dislike about the product?
There is no ability to schedule the backup time, but it really isn't an issue.
What problems is the product solving and how is that benefiting you?
This provides a clear and easy to understand view of what is going on so I can let my clients know they are protected.
MSP360 has been an important part of our backup strategy.
What do you like best about the product?
The customer service is great and its very easy to see issues.
What do you dislike about the product?
Some of the errors don't have the best details. I'd like to know what the error means without hunting it down on google.
What problems is the product solving and how is that benefiting you?
We have had a full recovery from ransomware because we had good backups from msp360.
Always works
What do you like best about the product?
Easy to use, always works. Simple installation.
What do you dislike about the product?
Would be nice if there were more of an person to contact.
What problems is the product solving and how is that benefiting you?
We use MSP360 to perform full image backups
Haven't downloaded yet but it seems secure and durable
What do you like best about the product?
My documents seem to have been safely stored int he cloud for years.
What do you dislike about the product?
It took ages to reconnect to restore the files.
What problems is the product solving and how is that benefiting you?
Store my documents on AWS
Coast efficient backup solution for all type of business
What do you like best about the product?
The flexibility and pricing of the Backup software.
What do you dislike about the product?
The back up software was a bit old and clunky, and sometimes was difficult to configure and or restore backups. We utilize this every single day for multiple client MSP back ups deployment was easier when they integrated with our RMM, but no longer integrate.
What problems is the product solving and how is that benefiting you?
Automatic, backups, and reporting
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