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Great support and a grat RMM tool
What do you like best about the product?
The ability to handle my customer based remotely. Manage and monitor my Clients systems.
What do you dislike about the product?
Need the ability to edit the main home page (default page) to reflect what id like to see when I open MSP
What problems is the product solving and how is that benefiting you?
The ability to integrate my cloud based drives along wiht local storage to push backups to different locations
Great high level view of assorted backups
What do you like best about the product?
The software offeres a great high level view of assorted backups. They can bee monitored easily and managed to provice consistently successful results.
What do you dislike about the product?
The software's update cycle is not intuitive and has not inproved in years despite speciifc and simple suggestions to accomplish that.
We use the software for online and local backups. It's hard to beleive but when there is an Interne connectivity problme the software fails to generate local backups as usual.
We use the software for online and local backups. It's hard to beleive but when there is an Interne connectivity problme the software fails to generate local backups as usual.
What problems is the product solving and how is that benefiting you?
It's been working consistently (but for Internet outages) for years!
Simple to use
What do you like best about the product?
MSP360 is really simple to configure and flexible
What do you dislike about the product?
Dark theme would be a must to make this apps perfect
What problems is the product solving and how is that benefiting you?
Help us have backups that are reliable and simple to manage
simplicity of use for sophisticated features
What do you like best about the product?
simplicity of use, fair and effective cost, attentive support
What do you dislike about the product?
lacks a central dashboard to manage a single environment with many servers
What problems is the product solving and how is that benefiting you?
streamline our provision of backup services to our customers and automation for our management
Works well and easy to recover!
What do you like best about the product?
The onboarding process is simple and it works!
What do you dislike about the product?
There is no ability to schedule the backup time, but it really isn't an issue.
What problems is the product solving and how is that benefiting you?
This provides a clear and easy to understand view of what is going on so I can let my clients know they are protected.
MSP360 has been an important part of our backup strategy.
What do you like best about the product?
The customer service is great and its very easy to see issues.
What do you dislike about the product?
Some of the errors don't have the best details. I'd like to know what the error means without hunting it down on google.
What problems is the product solving and how is that benefiting you?
We have had a full recovery from ransomware because we had good backups from msp360.
Always works
What do you like best about the product?
Easy to use, always works. Simple installation.
What do you dislike about the product?
Would be nice if there were more of an person to contact.
What problems is the product solving and how is that benefiting you?
We use MSP360 to perform full image backups
Haven't downloaded yet but it seems secure and durable
What do you like best about the product?
My documents seem to have been safely stored int he cloud for years.
What do you dislike about the product?
It took ages to reconnect to restore the files.
What problems is the product solving and how is that benefiting you?
Store my documents on AWS
Great and reliable!
What do you like best about the product?
Compared to many other solutions this is super easy to configure new storage, S3 with my environment. The software solution helped my to get all settings right. It proved to be super reliable for backup and restore testing with 100% success. Restore testing also proved how easy navigation is from backup or restore plan to individual backup and restore logs. I'm very glad I found this solution.
What do you dislike about the product?
To be honest, there is NO negative point!
What problems is the product solving and how is that benefiting you?
MSP360 solved how to backup our cloud storage. Without we had just the cloud storage, but we wanted to make it safer, meaning having another (or some) copy of the data. We benefit from a solution we could easily administer and also test with a succesful restore test, showing that in case of desaster the solution would really help.
Best backup software
What do you like best about the product?
Ease of use and transparency. Works with B2
What do you dislike about the product?
Nothing actually. It difficult to grasp from the website
What problems is the product solving and how is that benefiting you?
Backing up 50 TB of data
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