External reviews are not included in the AWS star rating for the product.
OneLogin is primarily used to manage user access. OneLogin has been integrated with SSO and MFA for cloud tools and internal tools, which has made login simple and secure.
The easy single sign-on with OneLogin for many applications is beneficial, and the MFA option provides good security while working well with cloud services such as GCP and AWS.
The best features OneLogin offers include a strong MFA option for security and excellent compatibility with all cloud services. OneLogin integrates with all tools, which helps manage access to different environments easily, especially in cloud and DevOps work.
The MFA option in OneLogin stands out because the features currently in use are very useful, integrating with all internal applications and other third-party applications and adding strong security with options such as push notification and OTP authentication app. The setup was simple for users and helps protect cloud accounts from unauthorized access.
OneLogin has positively impacted the organization mainly by saving time for the IT team. Previously, password reset issues were a challenge, but now everything is enabled through MFA and single sign-on with all applications, which saves considerable time and enhances security.
OneLogin could be improved with simpler user management features, though the current interface is relatively straightforward to use.
OneLogin has been in use for two years.
Overall, there is satisfaction with OneLogin, and based on the current experience with the product, it would be recommended to other users.
OneLogin's use case in my organization is for the entire infrastructure because it was very outdated, not secure, and it was built Windows heavy despite us being a Mac environment. I decided to go completely cloud-based instead. I rebuilt the whole school infrastructure into being fully cloud-based and software as a service most of the time, so we don't have any on-premise infrastructure for anything. OneLogin was one tool that I compared to two other tools, and it did everything I needed to do. It made our life much easier to switch to completely cloud-based authentication and everything.
In my opinion, the best features of OneLogin are mainly utilizing SSO connectors and SAML integrations. From that perspective, it already had pre-built a bunch of connectors that I find useful even for education, which is not always the case. On top of that, we can create our custom ones. As soon as we started involving quite a few open-source systems, we could still ensure the security over OneLogin SSO.
Regarding the connectors, we have our SIS connector, which is our student information system. We have our payroll system connected to it. We have our library system connected to it. We have Google Workspace, Microsoft accounts, pretty much anything. We connected our custom ticketing system, which is open source but customized. The same we did for our knowledge base and our documentation tool, which is also open source. We also use it with our MDM connected for authentication purposes. It's very good on that front.
The areas of OneLogin that have room for improvement include that AI is not for me. There are tools where AI does not belong, in my opinion, and this is one of them. I don't see any benefits of having AI touching this, especially with tons of private data involved. What would be the reason? Perhaps for a security and risk score basis, I would understand for this portion of the system, but other than that, there is no place for AI for normal basic operability of the system. The same applies to reporting. The reporting is the same from day one since we got the system. The UI is the same. It's very much a 2018 UI. The reporting and UI could be up to date, but it's not the core part of the system, so I don't really care how it looks as long as it functions well, and it does.
I can't really say for certain now if they fixed this or not, but I know when I was using their platform's desktop connector to give me functionality what we have now with the platform SSO and with the JumpConnect on our laptops, it did not work on day one and created me quite a lot of headache. From that standpoint, I don't know if they fixed that and have day one support for Mac. If not, I don't think that's a product that should be released for Mac because you can't do patching and postpone the patching just because they still haven't figured out their tool. It's bad practice in my opinion, but I don't know since it's been a while since I used that, so I don't know if they have day one support for new macOS systems or not.
I have been using OneLogin since 2019.
I would rate the stability of OneLogin as a nine out of ten. I don't have really many issues, and when there is something, at least the communication from them is very proper about any bugs or something that's happening. We don't have any downtimes that I can remember. I think the last downtime we had was also during COVID when everyone went online.
I would rate the scalability of OneLogin as a nine out of ten. It's very scalable. If I need more users tomorrow, I have more users tomorrow. That's not a problem.
I don't know how the technical support that OneLogin provides is now. The last time I used their support was four years ago, so I don't really have that much recent experience with their support. The last time I had experience with them, I would give them a seven. It was fine. I've definitely had much better support, and I've definitely experienced far worse support than that.
Positive
The deployment of OneLogin was fairly seamless. The documentation at the time was pretty good for this. I found some documentation that's pretty outdated, but that's between Meraki and OneLogin to sort out. Other than that, the documentation for basic setup and for connectors is very clear. People don't have to be super high-end techies to go in and manage to do it themselves. If someone can read, they can pretty easily follow the instructions.
The return on investment I have seen with OneLogin would go close to eighty percent if we combine time and money and everything, because it let us get rid of the servers, which was a quite high-cost item on our budget. The same, we don't have to spend time going through seven or eight different systems and create all the accounts for people. Now we just have one account and that's it, and even that is now automated. If people do their job correctly within HR and create correctly a record within our student information system, we've already tied it together over APIs. We made a different thing, a directory, and then OneLogin, and it works great. It saves us a lot.
The advice I would give others looking to implement OneLogin is that there are a lot of tools out there. If this is something where the basic package fits for people or they need all those extra bells and whistles, then absolutely, because for us, it does exactly what it needs to do. It's a marriage at this point. If we want to switch, switching the system would be a far bigger headache than just keeping it as is. People should choose very carefully. Compare two or three systems, do a proof of concept, and choose what they need. I can say OneLogin is pretty good. For the money within the base package, there are no complaints. It does everything. They focus on keeping it stable, which is good. I would rate this product an eight out of ten overall.
My main use cases for OneLogin are vaulting and secure authorization. I use password vaulting to securely save our passwords so that we can log in without any hassle with only one click, which saves our time and keeps our passwords safe.
This leads to our systems being robust without any outside attacks, making it very beneficial for us.
OneLogin offers robust security and one-click termination to prevent unauthorized access, which are excellent features for us. OneLogin also meets our IMA and SSO requirements.
The one-click termination feature has helped us remove dormant accounts and dormant access. Whenever someone leaves or has access to the system, we can remove their access easily, which has been very helpful for us.
User identity synchronization has been a good functionality because whenever we have to give access to a user in different areas, this functionality is very helpful for us.
The integration of phishing-resistant device trust has been a very good addition to our system because it has protected us from any kind of phishing attack that can lead to a data breach.
The end-user experience has been quite good; it is fluid and smooth, which contributes to a good end-user experience.
OneLogin needs improvement as some features sometimes have glitches and connectivity issues that need to be addressed by the team.
In addition to the glitches and connectivity issues, when we want to integrate OneLogin with other software, there are fewer integration options available, so they need to increase the integration options.
I have been using OneLogin for the last year.
OneLogin is stable.
OneLogin is scalable according to your needs, so it is quite scalable.
The customer support has been quite good with OneLogin.
Negative
We were not using any other software or solution before OneLogin.
We have not seen a return on investment yet, as it has only been six months since we started using OneLogin, so we have not broken down the ROI.
Pricing has been quite economical, and the setup cost and licensing are also quite economical.
We have not evaluated any other options; OneLogin was the first one we reviewed, and we purchased it.
We do not use the single sign-on feature.
HR-driven identity management plays a significant role because whenever we hire a new employee, we have to give credentials, and this has been quite a smooth process for both the HR department and the IT department.
The benefits of customer identity and access management for external clients in OneLogin are quite beneficial for us.
If you are looking for a cost-efficient solution for your company, then OneLogin is the solution that you need to move forward with. I would rate this product a 9 out of 10.
OneLogin serves as my organization's single sign-on platform to simplify user login and avoid the need to remember multiple passwords. We have set one strong password in OneLogin that enables users to access all business applications in my organization securely and easily. We have integrated a significant number of business applications under OneLogin, where they are secure and simple to access.
OneLogin functions as a single sign-on platform to access all our business applications across the different departments in my organization. Most, if not all business applications support single sign-on, ensuring a smoother onboarding and offboarding experience with a centralized application dashboard and an easier login experience.
The best features OneLogin offers include integration, seamless integration, security, single sign-on, and encryption. All the features are very important, especially when working with two-factor authentication, which boosts the security layer in my organization. Additionally, the seamless integration with different applications and systems in my organization has been effective, particularly for promoting collaboration.
Since OneLogin is a cloud-based solution, we are able to access it on various devices as long as we are connected to the internet, and this has truly boosted our remote collaboration. Since we started using OneLogin, we have been able to access all our accounts utilizing personal smart devices. It has simplified how we log into different applications through one strong password, enabling us to save considerable time and cost. It has been very convenient for employees working remotely where they can collaborate effectively. OneLogin allows quick access through single sign-on and the ability to send a security pin with one tap. It has also reduced the number of support tickets through the self-service reset password portal.
We have been able to directly integrate it to different directories where we are able to collaborate remotely and work from home conveniently. The experience is very seamless with no technical hiccups or glitches. One simply uses OneLogin to sign in to multiple business applications where we can use different applications throughout the day. OneLogin prevents cybersecurity attacks before they happen, and we are more vigilant.
The only downside I see with OneLogin is that there are some limitations with using the apps provisioning APIs that can lead to some termination or provisioning action not being completed. Additionally, the customization of the frequent tab should be improved.
I have been using OneLogin for the past seven years.
I have not experienced any downtime or lagging, so OneLogin is very stable.
OneLogin is very scalable and handles my organization's growth efficiently.
OneLogin's customer support is very proactive and supportive. We are able to reach them at any time, 24/7, and they have been able to solve all our issues on time since we started contacting them.
Positive
We were using Salesforce Identity, but that was a long time ago.
The pricing is very transparent, and the setup is also very straightforward.
I purchased OneLogin through the AWS marketplace.
We have achieved significant savings through minimizing help desk tickets because if one wants to change or reset a password, there is a self-service reset password portal. Time has been saved through single sign-on where we use one strong password to sign into all our business applications, thus saving considerable time compared to what we were doing previously. OneLogin has also made it easier to roll out new services to our employees, increasing our engagement with clients and employees. Our IT operations now spend less time managing accounts and can focus on other tasks.
We have been able to save 50% of our cost and time.
So far, OneLogin is very cost-effective and easy to use. Cost is transparent, customization is adequate, and the support is satisfactory.
Before choosing OneLogin, I evaluated Gluu as another option.
OneLogin is a great password management solution that adds security to all our business applications and consolidates password management, saving time and costs. OneLogin is very easy to use, cost-effective, and bolsters organizational security. It simplifies password management and saves considerable time and cost through easy login into different applications, also enhancing productivity because employees can focus on their daily activities.
The main business problem we wanted to solve while switching to OneLogin was users having to remember too many passwords due to the number of systems we have. We also wanted to ensure security over our business applications. Since then, OneLogin has handled security and has simplified the login experience greatly.
I rate this product an 8 out of 10.
My primary use case for OneLogin is centralized identity and access management with single sign-on and multi-factor authentication across multiple internal and cloud-based applications. I use OneLogin to manage user authentication for SaaS applications, internal tools, and third-party platforms. Instead of maintaining separate credentials for each application, OneLogin allows me to enforce a single, secure identity for users, which significantly reduces password fatigue and improves security. Additionally, OneLogin helps me with user lifecycle management, such as onboarding, role-based access control, and de-provisioning users when they have left the organization.
A good example of how I use OneLogin for onboarding is when a new employee joins the organization. Once the user is created in my directory, the account is automatically synced to OneLogin. Based on the user's role and department, OneLogin assigns them to predefined roles and groups. On the employee's first day, they receive a single set of credentials and can access all required applications through OneLogin SSO without IT having to manually grant access to each system. This process has significantly reduced onboarding time, minimized access-related errors, and ensured that new hires have secure and immediate access to the tools they need from day one.
OneLogin's core value is its SSO capability, which provides a powerful mix of identity and access management for me. Users log in once and get access to all their cloud and on-premises apps via a central portal. This eliminates password fatigue, reduces help desk tickets, and simplifies user workflows across multiple users. OneLogin incorporates risk-based authentication using machine learning. It analyzes context and prompts additional verification only when risk is evaluated. Seamless integration with existing identity sources such as Active Directory, Google Workspace, and others allows admins to centralize identity management.
The single sign-on feature has had the biggest impact on my team, immediately improving productivity and user experience from a day-to-day perspective. Employees no longer need to remember or manage multiple credentials for different applications, which reduced login issues and password reset requests significantly. For the IT team, SSO simplified access management because application access is controlled centrally through OneLogin instead of being handled separately for each system.
While risk-based authentication and identity source integrations are extremely important from a security and automation standpoint, SSO delivered the most visible and immediate value to both end-users and support teams, making it the most impactful feature overall.
OneLogin has positively impacted my organization both from a security and operational standpoint. It helped me standardize authentication across applications by enforcing single sign-on combined with multi-factor authentication. This significantly reduced the risk of weak or reused passwords and improved overall access control. Features such as centralized policies and conditional access also gave me better visibility and control over who can access what. For end-users, the experience is much smoother. Employees can access all required applications from a single portal, which improves productivity and reduces frustration. As a result, I have seen fewer support tickets related to login issues and password resets. Overall, OneLogin has helped me improve security, increase efficiency, and scale my identity management processes as the organization grows.
OneLogin has been a good experience, but there is a scope of improvement in every application, especially in the admin user interface and overall usability. For new administrators, the dashboard and configuration screens can feel complex and not always intuitive. Some advanced settings are deeply nested, which increases the learning curve. A more modern, streamlined UI and guided setup flows would improve the admin experience. Reporting and analytics is another area for improvement; while OneLogin provides basic audit logs and reports, more customizable and detailed reporting would be helpful. Additionally, documentation for advanced use cases such as complex integration, custom application, or troubleshooting provisioning issues could be more comprehensive and easier to follow.
Pricing transparency and packaging could be clearer, especially as organizations scale and add more advanced features. Overall, these are incremental improvements rather than major gaps, and addressing them would make OneLogin an even stronger IAM solution.
I have been working in my current field for four years.
I have had no issues with downtime or reliability; OneLogin has been stable in my experience. Since implementation, I have not encountered significant downtime or system outages that affected end-users. The platform handles authentication requests, SSO, and directory synchronization reliably, even as the number of users and integrated solutions has grown. Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
OneLogin's scalability handles growth in both end-user count and the number of integrated applications very well. As my organization expands, adding new employees, departments, or SaaS applications does not negatively impact performance or system reliability. Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
The customer support experience was excellent. I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations. In each case, the support team was responsive, knowledgeable, and professional, providing actionable guidance that helped me resolve issues effectively.
Positive
OneLogin is the first solution that I am using; I did not use any previous solution before OneLogin.
Before using OneLogin, I evaluated other options and access management solutions, including Okta, Azure Active Directory, and Ping Identity.
I had a good experience with the user identity synchronization across directories functionality. OneLogin makes it relatively straightforward to integrate with multiple identity sources, including Active Directory, LDAP, and cloud-based directories. This synchronization ensures that any changes made in the primary directory, such as onboarding a new employee, updating roles, or offboarding a departing user, are automatically reflected across all connected applications. This functionality has significantly reduced manual work and errors for my IT team.
One of the most tangible benefits has been the time saved for both IT and end-users. With single sign-on and automated user provisioning, onboarding a new employee now takes under an hour compared to several hours or even days previously. Offboarding is instantaneous, which reduces security risk and frees IT resources for other critical tasks. I have also experienced a reduction in help desk support tickets related to password resets and login issues that are roughly 30 to 40 percent lower than before. From a security perspective, the automated lifecycle management and risk-based authentication features have reduced the likelihood of unauthorized access, which, while harder to quantify, protects the organization from potentially costly security incidents.
I have seen clear, measurable improvements since implementing OneLogin, including a reduction in support tickets related to login issues and password resets. After rolling out single sign-on and MFA through OneLogin, password-related tickets dropped by roughly 30 to 40 percent as users no longer needed to manage multiple credentials across different applications. I also saw improvements in onboarding efficiency, with the time required to provision access for a new employee reduced from several hours or even days to under one hour, since most access is now assigned automatically based on roles and groups. I have experienced fewer access-related incidents and better audit readiness due to centralized login and reporting.
Pricing is clear and competitive; while it is not the cheapest solution in the market, I found that the cost is justified given the combination of SSO, MFA, adaptive authentication, and lifecycle management features I receive. The initial setup cost was moderate. Basic single sign-on and directory integrations were straightforward to implement and did not require significant professional services. In terms of licensing, OneLogin's plans are flexible and allow me to scale user count and add advanced features as needed. I was able to align my subscription with the specific features I use, which helped optimize cost without paying for functionality I do not need. Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
I would like to add a few more points about how I use OneLogin based on my experience. The process has significantly reduced the onboarding time, as I have mentioned.
I do use OneLogin Smart Factor Authentication to adjust authentication flows in real time, though in a targeted way rather than across all use cases. I have configured smart factor policies to evaluate contextual signals such as user location, device, IP reputation, and login behavior. When the risk level is low and the user is logging in from a known device or trusted network, the authentication experience is kept simple. If OneLogin detects higher risk, such as a login attempt from a new location, unfamiliar device, or unusual behavior, it dynamically enforces additional verification steps such as MFA. This approach allows me to maintain strong security without creating unnecessary friction for users during normal, low-risk access.
My impression of OneLogin's ability to provide a seamless end-user experience is very positive. The single sign-on functionality ensures that users only need to remember one set of credentials to access all their applications, which eliminates password fatigue and reduces login-related frustration. Employees can access everything from email to collaboration tools, project management systems, and internal dashboards through a single portal. MFA is integrated smoothly and supports various options such as push notifications, authenticator applications, and biometrics. Overall, the login and authentication experience is intuitive and fast, which has resulted in fewer support tickets, improved productivity, and higher user satisfaction. From a usability perspective, it successfully balances security with convenience, which is essential for widespread adoption across the organization.
I have used the adaptive login flows with Vigilance AI, and they have added an extra layer of security and intelligence to my authentication process. Vigilance AI analyzes contextual signals such as device, location, IP reputation, and user behavior to dynamically assess risk during each login attempt. Based on that assessment, OneLogin adjusts the authentication flow in real time, for example, prompting additional verification steps only when unusual or high-risk activity is detected. This approach has been very effective in reducing the risk of unauthorized access while keeping the experience smooth for trusted users.
The integration of phishing-resistant device trust has had a positive impact on my authentication processes by ensuring that only trusted devices can access my systems. OneLogin adds an additional layer of security beyond traditional credentials and MFA. This reduces the risk of account compromise even if user credentials are exposed, as access attempts from untrusted or unmanaged devices are automatically blocked or require additional verifications. For end-users, the experience remains largely seamless on their managed devices, while potentially risky login attempts are automatically mitigated. Overall, phishing-resistant device trust strengthens security without adding unnecessary friction, making my authentication process both safer and more effective.
The role that HR-driven identity management plays in streamlining employee identity handling in my organization is critical. By integrating OneLogin with my HR systems, I automate key parts of the employee's lifecycle. When a new employee is added to the HR system, OneLogin automatically provisions accounts, assigns roles, and grants access to the necessary applications based on their department and job function. Similarly, when an employee's role changes or leaves the organization, access is updated or revoked automatically. Overall, HR-driven identity management ensures a consistent, efficient, and secure process for managing employee identities, which saves time, reduces risk, and improves the overall user experience.
I would recommend others looking into using OneLogin to plan integrations carefully, identifying which applications, directories, and systems they want to connect upfront. Mapping out roles, user roles, and access policies in advance will make onboarding smoother. Start simple, then expand; begin with core features such as single sign-on and multi-factor authentication. Once a team is comfortable, implement advanced features such as smart factor adaptive authentication and device trust policies. Provide training for IT admins on advanced configurations, and monitor and review policies regularly.
OneLogin has strengthened my security posture, streamlined user onboarding and offboarding, and provided a seamless experience for employees accessing multiple applications. I would rate this solution an eight overall for organizations looking for a robust enterprise IAM solution that balances security and usability.
My main use case for OneLogin is authentication. I use OneLogin for authentication in my organization specifically for single sign-on. My team accesses ServiceNow and home-built applications through OneLogin single sign-on.
The best features OneLogin offers include easy setup and good security. The easy setup was due to my ability to integrate with our Active Directory, which made the setup process smooth for me, and I noted the good security with its standout security feature.
OneLogin has positively impacted my organization by helping reduce issues and save time. It helped with the automation of our authentication, so it saved us from having to troubleshoot that.
OneLogin can be improved with more federation support.
I have been using OneLogin for one year.
OneLogin is stable.
OneLogin's scalability is very easy to scale.
The customer support is great. I would rate the customer support a 10.
Positive
I have seen a return on investment, with fewer employees needed.
My experience with pricing, setup cost, and licensing is that it's very easy and straightforward.
Before choosing OneLogin, I evaluated Okta.
The advice I would give to others looking into using OneLogin is to do a demo of it and try it out to make sure it will work for your organization. I would rate this review a 9.
I used SmartFactor Authentication to adjust the flow in real time depending on the risk score associated with login attempts. My phone functioned almost as a key. I appreciated the ability to get access codes, which was particularly useful when I was away from my computer and needed to access the system through the client portal using codes generated specifically for me.
The integration of phishing-resistant device trust makes the authentication processes stronger and safer because of the complexity it uses. It relies solely on your data, which makes it harder for someone to hack into because it used multiple layers of authentication through one portal.
With the SSO feature, it was easy to integrate with third-party authentication providers.
It simplifies a lot because even though we were an MSP, we had one primary directory that we used, but we also used a secondary directory. Google was used primarily for single sign-ins to our email accounts, but we also had Microsoft sign-ins. Using OneLogin simplified that completely. We did not have to worry about trying to use different passwords or usernames to get into accounts on either directory. We could just sign in and have access to everything.
The areas that do have room for improvement include a learning curve. I did not have any issues learning the software myself. Frequent training updates on product releases would be beneficial. This could include self-paced or scheduled options for learning about new features instead of having to figure them out independently.
Positive
Deployment would take, on average, hours depending upon how many we were deploying to. However, it was typically hours at most, depending upon other software because we would just put it in our software stack, and when deploying the software out to the computers to set up, it would just be part of that package.
We had a team of two hundred specialists working with OneLogin.
Our clients varied in size, with many of them having employees between two hundred fifty to five hundred, and then some on the smaller side with a team of fifty.
OneLogin does require some maintenance, including updates, upkeeping, and patching to ensure there are no glitches since people are constantly trying to find ways to get in or duplicate access. We did constantly monitor, patch, and update as part of our routine for our clients so they would not have to worry about it.
It is easy to maintain OneLogin. We never had any issues where patches or other updates did not take or caused more issues for the client.
We have not fully used the adaptive login flows with Vigilance AI, as I think some clients were not comfortable using that feature. We are testing it and pushing for them to do it, but we have not gotten them to do it as of yet. They still prefer to rely on the tried and true method.
We do not have HR-driven identity management with OneLogin. The HR team is separate, so I am not quite sure what software they use for that purpose.
My advice for others looking to implement OneLogin is that I would definitely recommend it, especially if they are looking for a simplified way of integrating and creating a single sign-on. I give this solution an overall rating of ten out of ten.
I did not use OneLogin in a customer phase. My company wanted me to learn about it because I recently joined the company. I used it for about one month for training. I took the trainings with some trainers from OneLogin and then applied the total course of OneLogin and received certification. I have not used it in a customer phase yet. It depends on the project I am assigned to, but until now I have not used it in a real-life scenario.
The most valuable thing about OneLogin is the user interface. It is very simple and very clear for users to understand, and not only technical persons can work with it. Non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations. It is one of my favorite SSO tools that I trained on. I have used other SSO tools as well, but OneLogin is one of my favorite tools I trained with.
From what I studied, I did not face any issues with OneLogin. However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet. I used the admin essential document and tried to learn from the videos which were in the course itself. The course was very good, but I need more information and more documented parts because the course is not available for all users to learn from. Users just need to be assigned to the course before they are able to access the content. Many of my colleagues at work, when they learned that I took the certification for using OneLogin, want to learn but they were not assigned to the course itself to learn from. If there were any available documentation related to the product, I think it would be a very useful resource.
If there were some pictures from the GUI in the documentation part to illustrate where things are and what they are in the GUI, it would be helpful. The steps are in the documentation, but if we support the steps with pictures from the GUI, it will be more interactive for users.
I used OneLogin for about one month for training.
I did not face any stability issues while trying to log in to OneLogin.
OneLogin is a good scalable solution and there are no problems with it while using it.
I tried to use another tool in SSO and used one of them in my real project. I took training about both of them at the same time. However, I found that OneLogin's user interface is simpler than the other one. Although the admin essentials document does not have all the information about OneLogin, it was very useful for me and it has the steps for doing the technical parts. The steps were very clear and it has steps for every point in OneLogin when you want to make something. If you continue the documentation for all the product well, I think it will be perfect. The other tool's documentation was very difficult and very confusing for me. I preferred the OneLogin documentation.
OneLogin is easier than other tools. For me it was very easy. When I took the headlines from the instructor, then I returned to the documentation and watched the videos. It was very easy for me. I took the certification in less than one month because I had other jobs to do while studying.
I joined the technical discussions and worked on the technical part only. I did not join in the business discussion or go into the licensing and other details.
I would give OneLogin a rating of nine out of ten.
OneLogin is easy to use and manage, which is one of the best features.
It offers Single Sign-On, and OneLogin authentication application works with Single Sign-On and multifactor authentication both activated.
It is very easy to integrate with third-party authentication providers through the Single Sign-On feature. There are a few steps to follow, and OneLogin has shared documentation on the process. You have to visit the application directory, click on a new application, set up its logo and metadata, authentication, encrypted codes, and then the application starts authenticating and Single Sign-On starts working.
There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.
I used OneLogin authentication to adjust authentication flows in real-time depending on the risk score to set up the IPOU. It was very simple, but it lacked enterprise-level features like push notification, which makes authentication very easy and seamless. It has only basic features, such as code running, and I have to look at the code and authenticate.
This is also a concern for end-users. Every time they have to sign in, they will need to open their smartphone, open OneLogin authentication application, copy the code, and enter it into the laptop screen to authenticate.
I have been working in my current field for around three and a half to four years.
During the trial period, which was for thirty days, I never faced any downtime. OneLogin was up and running every time I tried to log in and use the application in the web portal.
There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.
I did not feel the need to contact technical support. Everything was straightforward. Everything went well, and I never felt a need to contact them.
OneLogin initial deployment was straightforward.
It did not take long to set up OneLogin, but if you have a set of policies to implement, it obviously takes time to set up organizational units, integrate directories, and set up all policies per department. It takes time on every application you set up in your organization, but it was not difficult and did not take much of my time.
Since that was a test environment, I was the only one to set up OneLogin administration. I could have allowed some other users as administrators to help me out, but I was the only one who set it up and everything went smoothly.
I have used many alternatives in the market, and the best one is Okta.
Okta is a huge enterprise-level application. It provides Single Sign-On, provides integration with enterprise-level applications, and also those applications which do not have Single Sign-On capabilities using web authentication system. So it has much more than OneLogin.
If I am looking for a solution for small or mid-businesses on a scale of one to ten, I would rate OneLogin seven and a half to eight and a half. My overall rating for this product is eight.
The best feature of OneLogin is that it is easy to integrate. We found that it integrated seamlessly with our Office 365 and Salesforce, making it the best feature.
Beyond integration, we receive monitoring, but I feel that integration is significantly better than other identity tools when compared to Okta and Azure AD.
My impression of OneLogin is that it is smooth when providing a seamless user experience for signing in and authenticating applications. We do not have to use multiple user IDs and passwords, as we have created one set of users, making it very smooth and efficient to manage user privileges.
My impressions of the Identity Synchronization across directories functionality in OneLogin is that it is seamless and syncs every identity seamlessly.
The areas for improvement in OneLogin include better analytics since we do not have very end-to-end visualization of user access logs. Additionally, policy customization needs improvement as we cannot assign specific policies to specific customers. The admin dashboard is cleaner but can be improved, and from my point of view, it is not as user-friendly compared to others such as Okta and Azure AD.
In my comparison of OneLogin with other solutions and vendors, I state that it provides us smooth integration, as it integrates easily, but it lacks deeper end-to-end analytics and broader integration support, which Okta previously provided. Okta also offers deeper analytics and its admin dashboard is cleaner, but the user-friendliness and integration are smoother with OneLogin.
I do not rate it a ten because from the policy perspective, there needs to be improvement. We cannot give fine-grained access to users, and the policy is not mature enough.
Positive
The advantages of customer identity and access management in OneLogin for external clients include cutting costs since we were using Okta before, along with providing a seamless user experience. When deploying Okta, we faced multiple issues with logging and user synchronization as users did not sync to multiple identities.
OneLogin is easy to maintain, and since it has not been that long since it was deployed, approximately nine months, we have not had to perform any maintenance on OneLogin.
When considering the pricing of OneLogin, I find it to be cost-efficient, especially when comparing it heavily with Okta, which is much more expensive.
OneLogin has not had Vigilance AI or adaptive login flows enabled because of compliance audits. I do not have complete knowledge of HR's role in managing employee identities. As a technical engineer, I have deployed and maintained the solution, but regarding HR, I do not have the complete picture of how they integrate since it is a separate HR team.
My advice to others looking into OneLogin is that if they want a solution that can easily integrate with their current infrastructure, then I would advise them to consider OneLogin because it integrates easily with multiple solutions and logins. My overall review rating for OneLogin is nine out of ten.