OneLogin Workforce Identity
One IdentityExternal reviews
External reviews are not included in the AWS star rating for the product.
Single sign-on has simplified authentication and management for small business use cases
What is our primary use case?
What is most valuable?
OneLogin is easy to use and manage, which is one of the best features.
It offers Single Sign-On, and OneLogin authentication application works with Single Sign-On and multifactor authentication both activated.
It is very easy to integrate with third-party authentication providers through the Single Sign-On feature. There are a few steps to follow, and OneLogin has shared documentation on the process. You have to visit the application directory, click on a new application, set up its logo and metadata, authentication, encrypted codes, and then the application starts authenticating and Single Sign-On starts working.
What needs improvement?
There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.
I used OneLogin authentication to adjust authentication flows in real-time depending on the risk score to set up the IPOU. It was very simple, but it lacked enterprise-level features like push notification, which makes authentication very easy and seamless. It has only basic features, such as code running, and I have to look at the code and authenticate.
This is also a concern for end-users. Every time they have to sign in, they will need to open their smartphone, open OneLogin authentication application, copy the code, and enter it into the laptop screen to authenticate.
For how long have I used the solution?
I have been working in my current field for around three and a half to four years.
What do I think about the stability of the solution?
During the trial period, which was for thirty days, I never faced any downtime. OneLogin was up and running every time I tried to log in and use the application in the web portal.
What do I think about the scalability of the solution?
There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.
How are customer service and support?
I did not feel the need to contact technical support. Everything was straightforward. Everything went well, and I never felt a need to contact them.
How was the initial setup?
OneLogin initial deployment was straightforward.
It did not take long to set up OneLogin, but if you have a set of policies to implement, it obviously takes time to set up organizational units, integrate directories, and set up all policies per department. It takes time on every application you set up in your organization, but it was not difficult and did not take much of my time.
What about the implementation team?
Since that was a test environment, I was the only one to set up OneLogin administration. I could have allowed some other users as administrators to help me out, but I was the only one who set it up and everything went smoothly.
Which other solutions did I evaluate?
I have used many alternatives in the market, and the best one is Okta.
Okta is a huge enterprise-level application. It provides Single Sign-On, provides integration with enterprise-level applications, and also those applications which do not have Single Sign-On capabilities using web authentication system. So it has much more than OneLogin.
What other advice do I have?
If I am looking for a solution for small or mid-businesses on a scale of one to ten, I would rate OneLogin seven and a half to eight and a half. My overall rating for this product is eight.
Centralized access has simplified user logins and has improved cross-application authentication
What is our primary use case?
What is most valuable?
The best feature of OneLogin is that it is easy to integrate. We found that it integrated seamlessly with our Office 365 and Salesforce, making it the best feature.
Beyond integration, we receive monitoring, but I feel that integration is significantly better than other identity tools when compared to Okta and Azure AD.
My impression of OneLogin is that it is smooth when providing a seamless user experience for signing in and authenticating applications. We do not have to use multiple user IDs and passwords, as we have created one set of users, making it very smooth and efficient to manage user privileges.
My impressions of the Identity Synchronization across directories functionality in OneLogin is that it is seamless and syncs every identity seamlessly.
What needs improvement?
The areas for improvement in OneLogin include better analytics since we do not have very end-to-end visualization of user access logs. Additionally, policy customization needs improvement as we cannot assign specific policies to specific customers. The admin dashboard is cleaner but can be improved, and from my point of view, it is not as user-friendly compared to others such as Okta and Azure AD.
In my comparison of OneLogin with other solutions and vendors, I state that it provides us smooth integration, as it integrates easily, but it lacks deeper end-to-end analytics and broader integration support, which Okta previously provided. Okta also offers deeper analytics and its admin dashboard is cleaner, but the user-friendliness and integration are smoother with OneLogin.
I do not rate it a ten because from the policy perspective, there needs to be improvement. We cannot give fine-grained access to users, and the policy is not mature enough.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The advantages of customer identity and access management in OneLogin for external clients include cutting costs since we were using Okta before, along with providing a seamless user experience. When deploying Okta, we faced multiple issues with logging and user synchronization as users did not sync to multiple identities.
How was the initial setup?
OneLogin is easy to maintain, and since it has not been that long since it was deployed, approximately nine months, we have not had to perform any maintenance on OneLogin.
What about the implementation team?
What was our ROI?
When considering the pricing of OneLogin, I find it to be cost-efficient, especially when comparing it heavily with Okta, which is much more expensive.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
OneLogin has not had Vigilance AI or adaptive login flows enabled because of compliance audits. I do not have complete knowledge of HR's role in managing employee identities. As a technical engineer, I have deployed and maintained the solution, but regarding HR, I do not have the complete picture of how they integrate since it is a separate HR team.
My advice to others looking into OneLogin is that if they want a solution that can easily integrate with their current infrastructure, then I would advise them to consider OneLogin because it integrates easily with multiple solutions and logins. My overall review rating for OneLogin is nine out of ten.
MFA access has strengthened security and now streamlines onboarding for diverse user groups
What is our primary use case?
I have been using OneLogin for a year now for its access management capabilities and as an authenticator.
We integrate with customers that want MFA, so we are mostly using OneLogin for it.
For a customer who needed MFA, they wanted to integrate OneLogin as an additional way to authenticate to Safeguard for external employees. We basically integrated OneLogin as an authentication provider to Safeguard. To connect via the Safeguard SPP UI, customers would be redirected to OneLogin.
What is most valuable?
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
The user interface of OneLogin is really well done, and you can easily perform other custom integrations.
OneLogin positively impacts our customers because they now have a solution that they can trust, and coming from One Identity, this trust is really strong. They are being impacted positively because there are no bugs and no major issues with OneLogin. It is fast and seamless.
OneLogin has definitely impacted positively and saved time. It has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users. You can seamlessly integrate applications in no time.
OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is impressive. It is fast, works well, and does not have any major issues or major flaws. I appreciate that it is fast.
What needs improvement?
OneLogin can be improved in its custom integrations as an authorization provider.
Documentation for OneLogin can be improved as well.
For the single sign-on feature, some third-party authentication providers that do not fit in a basic template were difficult because you had to look up documentation on both. OneLogin's documentation is not the best, but for the major ones, it was really easy and really fast.
You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product.
For how long have I used the solution?
I have been using OneLogin for a year now for its access management capabilities and as an authenticator.
What do I think about the stability of the solution?
There is no downtime or major issues with OneLogin. It is overall stable.
What do I think about the scalability of the solution?
OneLogin is built to scale much like every other One Identity product. We have not faced any major issues trying to scale it for different organizations and a bigger client base.
How are customer service and support?
I interact with OneLogin's support team for our clients, and it was a good experience overall. One Identity support is adequate, but you have to wait a little bit because they are not direct.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Octa before OneLogin because it was not supported by our other programs.
Which other solutions did I evaluate?
We did not evaluate other options before choosing OneLogin. The client specifically asked for it because they had a long-standing relationship with One Identity.
What other advice do I have?
General impressions in the company that we are integrating OneLogin with are really positive. Before, they were using another program for MFA, and they were really dissatisfied with it, so the user experience was overall positive. OneLogin saved a lot of time because it is faster.
OneLogin's customer support receives a rating of seven out of ten.
My advice to others looking into using OneLogin is to use it. OneLogin scales really well in smaller and bigger environments, offering different options depending on what you want to do, such as using it as an access management tool or as an authentication method.
I rate OneLogin an overall score of eight.
Centralized access has improved role mapping and MFA while support and RBAC still need work
What is our primary use case?
My main use case for OneLogin is managing all admin tasks related to OneLogin, which includes SSO integration, mapping, and role creations.
A specific example of an SSO integration is the SSO integration with the SAML or OIDC protocol with third-party and internal applications.
I handle the mapping feature, which is helpful for Google Groups data syncing via mapping to OneLogin role. We manage it ourselves, allowing us to bulk upload and bulk remove users in the Google Group, including roles and access review and user reconciliation processes.
What is most valuable?
The best feature of OneLogin is the mapping feature, which stands out as the most beneficial. The mapping works better in OneLogin, allowing me to sync users from Google Group to OneLogin role, which is crucial for role access for end users and new service requests.
Regarding security purposes, OneLogin's syncing process is sometimes effective, helping with MFA for end users, allowing them to authenticate against the security policy we have set up in the console. OneLogin Protect application aids our end users with valid authentication and authorization processes, which is the best feature.
We have the option to set up MFA for the applications, allowing us to manage end user access, and different types of MFA are already set up. OneLogin provides SmartFactor Authentication, known as OneLogin Protect, allowing users to enable notifications and log in to the portal after entering their password without needing to enter a one-time OTP that resets every thirty minutes, thus enhancing the user experience.
The integration of phishing-resistant device trust impacts our authentication processes positively regarding security questions and passwords integrated with OneLogin.
What needs improvement?
OneLogin should improve directory sync and the group option, as they can bring role-based access control management within groups. Currently, OneLogin only offers groups for security purposes or policies, and adding this feature would position them better against competitors.
OneLogin should improve their support timing and overall support services.
I rate OneLogin a seven because it is good overall, though some features are lacking, notably support, which is often inadequate. When we require immediate assistance, they are not responsive, causing production delays. They should also enhance their role-based access control with groups and improve their directory sync process.
For how long have I used the solution?
I have been using OneLogin for three to three and a half years.
What do I think about the stability of the solution?
OneLogin is approximately seventy percent stable.
What do I think about the scalability of the solution?
OneLogin is scalable and remains stable whether we have large or small applications.
How are customer service and support?
Customer support is very poor.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
My previous solution usage depends on the device count. If we have seventy percent Mac systems, I would choose Jamf. If we have fifty percent Windows systems along with others, I would suggest Microsoft Entra or Okta based on the device distribution.
What was our ROI?
I have not seen a return on investment with OneLogin.
Which other solutions did I evaluate?
As compared to other products, OneLogin is quite costly. I would not suggest it, as for the same price point, we could opt for Entra ID. If we compare features with other products such as Entra ID and Okta, they provide better products and support.
We evaluated options such as Jamf and focused primarily on Jamf rather than Okta.
What other advice do I have?
My advice for others considering OneLogin is that it depends on the device type and number in the company. For seventy percent Mac systems, I would prefer Jamf, and for a fifty-fifty mix of Mac and Windows systems, Microsoft Entra or Okta would be better.
Regarding additional thoughts on OneLogin, I would reiterate the need for improvements in support and the introduction of RBAC features in the product.
I have provided a review rating of seven for OneLogin.
Secure access has become seamless and daily authentication workflows are faster
What is our primary use case?
My main use case for OneLogin at my organization is to access our SharePoint and other internal documents when it's prompting me to do a two-factor authentication.
One example is that earlier today I was trying to access the hub and in order to do so, I had to sign into my work email, which I did. OneLogin was able to step in and prompt me to do a further authentication through OneLogin app on my phone to grant me access to the hub.
I use the single sign-on feature and I use it every day.
What is most valuable?
One of the best features is how fast OneLogin prompts you to submit a number.
The speed of the prompt grants me the ability to access my internal resources faster, which then makes me be able to work quicker and more efficiently.
OneLogin has impacted our organization by making work efficient for people by granting them easy access and logins.
In terms of security, I have been able to have all my information on lockdown more.
It was so easy to integrate OneLogin single sign-on feature on my third-party authentication provider.
I was pretty impressed with OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications.
What needs improvement?
I think OneLogin works well the way it is.
For how long have I used the solution?
I have been using OneLogin for the three months I have been employed at One Identity and it has been great.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin's scalability is very good.
How are customer service and support?
OneLogin's customer support has been great. I would rate OneLogin's customer support a 10 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use a different solution before OneLogin.
What other advice do I have?
I would encourage others looking into using OneLogin to explore the entirety of the app.
I give this product a rating of 10 out of 10.
Identity workflows have been automated and user access management is now streamlined
What is our primary use case?
What is most valuable?
OneLogin's best features are the whole package, which includes the combination of the integration with Active Directory, user provisioning, and the graphical user interface. OneLogin has positively impacted our organization by saving us money because we automated a lot of things with One Identity.
What needs improvement?
OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online. I would appreciate more options to add to One Identity, such as Entra ID provisioning and Exchange Online mailboxes directly, and maybe integration with Graph.
For how long have I used the solution?
I have been using OneLogin for about 10 years.
What do I think about the stability of the solution?
OneLogin seems stable to me. There are sometimes CPU usage peaks when certain scripts perform, but overall, it is stable.
What do I think about the scalability of the solution?
I do not manage OneLogin's scalability, as another department handles this.
How are customer service and support?
I have not had any experiences with customer support, but one of my colleagues did, and he was quite satisfied.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before OneLogin, we did not have any other solution; there were just manual scripts.
What's my experience with pricing, setup cost, and licensing?
I did not handle the pricing, setup cost, and licensing aspects, as they were managed by another department.
Which other solutions did I evaluate?
I think we evaluated other options before choosing OneLogin, but that was before my time.
What other advice do I have?
OneLogin is nice and easy to use. I would rate OneLogin an eight out of ten because nothing is a ten for me; everything can be improved, and this is quite acceptable. More integration with other solutions, especially Entra ID, would contribute to a higher rating. Based on my experience, the user identity synchronization across directories functionality in OneLogin is acceptable. Regarding OneLogin providing a smooth experience for end users when they are signing in and accessing applications, end users are not really logging in through One Identity, but One Identity provides them all the necessary groups to log into their applications, so they do not notice anything. The experience is smooth. My advice to others looking into using OneLogin is to get skilled people who can work with OneLogin and who can script. My overall rating for OneLogin is eight out of ten.
Single sign-on has simplified access and multi-factor authentication now protects sensitive data
What is our primary use case?
I have been using OneLogin for about a month, and it has been a valuable experience as I have seen it integrate with our existing system and enhance our overall security posture. One of our main use cases is streamlining user access across multiple applications, and the Single Sign-On feature has been a game-changer for us. It simplifies the login process for users, allowing them to access various applications with just one set of credentials. Additionally, we are leveraging Multi-Factor Authentication to add an extra layer of security, which has been crucial given the sensitive nature of the data we handle.
Integrating OneLogin with our existing systems was an interesting process. We primarily focused on a few applications that our users access frequently, including project management tools, internal communication platforms, and customer relationship management systems.
What is most valuable?
One of the standout features of OneLogin for us is definitely user provisioning and de-provisioning. It has made onboarding and offboarding processes much smoother.
The features I would highlight include directory sync, customization options, and Multi-Factor Authentication. First and foremost, the Single Sign-On feature has truly transformed how our team interacts with various applications. By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue. This not only boosts productivity but also minimizes the frustration that comes with remembering numerous passwords. I remember a time when our team was constantly juggling passwords, and it was a source of stress. Now, with SSO, the workflow is much smoother. Multi-Factor Authentication has also enhanced our security posture.
Since implementing OneLogin, the reduction in password requests has been notable, with the Single Sign-On feature driving approximately a 70% reduction in those requests. The seamless end-user experience for signing in and authenticating on applications with OneLogin is remarkable. An end user can access multiple applications with just one set of credentials, which not only saves time but also minimizes the frustration that often comes with handling multiple passwords.
What needs improvement?
The user experience of OneLogin can be improved. The user interface and the integration with third-party applications could use some work, as could enhancing the reporting and analytical features.
I think customer service can be improved along with the user interface and integration.
For how long have I used the solution?
I have been using OneLogin for about a month.
What do I think about the stability of the solution?
OneLogin is stable for us.
What do I think about the scalability of the solution?
OneLogin is a scalable solution for our organization, and we have been able to see new user growth.
How are customer service and support?
We have not used customer support much until now, but when a problem arose, we contacted them and they were responsive and helpful. They were taking a bit more time than ideal.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used any other solution before OneLogin. The company is still in development mode, so OneLogin is our first tool.
What was our ROI?
We have saved time with OneLogin, and we are still using it as we continue configuring and determining how useful it is.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was quite good.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated Okta as an alternate solution.
What other advice do I have?
My advice for others looking into using OneLogin is that it is a good product. I recommend using the free trial so that you can explore all of its features before purchasing the full version. I would rate this product an 8 out of 10.
Adaptive authentication has improved onboarding experiences but still needs broader deployment options
What is our primary use case?
I primarily used OneLogin for proof of concept to showcase potential customers its use cases. I tried almost all of the use cases that OneLogin supports, from integrating with directories and target systems to using SAML and providing entitlements. I demonstrated the onboarding cycle as a specific use case to a customer with OneLogin.
What is most valuable?
I use OneLogin's SmartFactor Authentication to adjust authentication flows in real time, and I assess SmartFactor Authentication as very good. It is one of the best tools they created.
SmartFactor Authentication stands out for me because it supports no compromise. Usually, there is either a compromise of user experience for risk or a compromise of risk for user experience. With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher. So it is very good.
My impression of the user identity synchronization across directories functionality in OneLogin is that it is very nice. It is very easy to implement and very easy to use. There is nothing bad about it. The synchronization runs smoothly.
My impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is that it is very nice.
What needs improvement?
The user experience is very nice, which is why I give OneLogin a rating of seven. It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast. However, the downfall rests with the lack of an on-premises solution or cloud in some areas, which prevents OneLogin from accessing some significant markets. Additionally, the weakness of their CIAM module is a concern.
There are no other improvements I think are needed for OneLogin.
For how long have I used the solution?
I used OneLogin for around three years, but it was not continuous usage. I conducted several POCs with it.
What do I think about the stability of the solution?
My experience with OneLogin's stability has been positive.
What do I think about the scalability of the solution?
OneLogin's scalability is great in my experience.
How are customer service and support?
I do not have any comments about the customer support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not switch to OneLogin from a different solution because I used OneLogin initially.
What was our ROI?
Unfortunately, I do not have any numbers right now regarding whether I have seen a return on investment with OneLogin or any relevant metrics such as time saved, cost reduction, or fewer support tickets.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for OneLogin was very nice.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated other options such as PingFederate. It is very resourceful and very good, but the problem is that it is very complex. For very big enterprises, it is one of the best solutions. It has huge diversity in hosting and deployment options. You can deploy it on-premises, in the cloud, or through other methods. It can provide much stronger customization. However, it is much more difficult to onboard in the enterprise. For smaller enterprises that have standard requirements, OneLogin is much better. It is much more efficient and easier to use.
What other advice do I have?
I have used the adaptive login flows with Vigilance AI, and while I do not remember all of the details, I believe it was a very useful experience. I give OneLogin an overall rating of seven.
Single sign-on has simplified authentication and now reduces login-related support tickets
What is our primary use case?
My main use case for OneLogin revolves around application integration and user authentication. I primarily utilize it to implement Single Sign-On across internal and external applications, which significantly simplifies the login process for users.
I use OneLogin for Single Sign-On with an internal project management tool that our team uses alongside a customer relationship management CRM system. Before integrating OneLogin, users had to remember separate login credentials for each application, which was a hassle and often led to frustration. The process has become much smoother with login pages, authentication, and access granted.
What is most valuable?
The best features OneLogin offers are Single Sign-On, multiple Multi-Factor Authentication, and user provisioning.
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
OneLogin has had several positive impacts on my organization in several key areas. Single Sign-On and Multi-Factor Authentication have been beneficial. Additionally, the user authentication has been improved remarkably. Before OneLogin, our team was burdened with managing multiple credentials, but now it is much more efficient.
Since implementing OneLogin, I have been seeing a significant reduction in login-related support tickets, approximately a 30% decrease.
I do utilize Smart Factor Authentication with OneLogin. I find it to be a really valuable feature for balancing security and usability.
What needs improvement?
OneLogin can add more analytics and reporting and integrate with more third-party applications.
For how long have I used the solution?
I have been working in my current field for a year.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin is a good scalable product.
How are customer service and support?
Until now, it is great. I have not used their customer support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was not that difficult. I have used it, and while it was a bit tricky for some time, it was manageable.
The setup was good and easy. I am still using the free trial, but I will be purchasing it.
Which other solutions did I evaluate?
Other organizations can use OneLogin, but they can also refer to Okta. I have not used Okta until now, but I am hearing that it is more great than OneLogin.
What other advice do I have?
I am still using OneLogin, so I am still exploring the app and need some more time.
The experience has been smooth and quite positive. My review rating for OneLogin is 8.5 out of 10.
Single sign-on has simplified daily logins and now secures all our marketing workflows
What is our primary use case?
My main use case for OneLogin by One Identity is getting quick, secure access to all marketing tools without password headaches. As a marketing analyst, I use tons of platforms every day: Google Analytics, Meta Ads, HubSpot, Semrush, and LinkedIn. Normally, each tool requires a different password, a different login, and a different permission level. It becomes a total mess. OneLogin by One Identity solves exactly this.
What is most valuable?
OneLogin by One Identity has many features available. These include Single Sign-On, Multi-Factor Authentication, centralized access control, instant onboarding and offboarding, and passwordless convenience. All of these features definitely help.
I rely mostly on Single Sign-On in my day-to-day work with OneLogin by One Identity. It stands out because it removes the biggest daily headache: juggling passwords for every marketing tool. With SSO, I log in once and instantly access Google Ads, HubSpot, Looker, Meta Ads, Slack, and everything else. There are no password resets, no delays, and no asking IT for access. It saves time every single day and keeps my workflow smooth, especially when I'm switching between multiple dashboards and campaigns.
One hidden gem feature in OneLogin by One Identity that often gets overlooked is context-aware or adaptive access control. With this, access isn't just on or off. Instead, OneLogin by One Identity can allow or restrict access depending on conditions, such as your location, IP address, device type, or time of day. For example, if you're logging in from an unknown location or public Wi-Fi, OneLogin by One Identity can automatically require stronger authentication. This adds a subtle but powerful layer of security without complicating day-to-day logins. It's ideal for remote work, travel, or working from shared spaces.
Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels. I no longer juggle multiple passwords or get stuck waiting for access to tools. Logging in once and instantly opening Google Ads, HubSpot, Looker, Slack, and everything else has easily saved me 15 to 20 minutes a day. Another major improvement is clean, consistent permissions. There are no more access denied issues or chasing IT for fixes. When someone joins or leaves the team, their access is handled automatically, which keeps everything secure and organized. Overall, OneLogin by One Identity has reduced small daily frustrations, improved security, and made my workflow far more efficient.
Other impacts of OneLogin by One Identity include fewer IT tickets, faster onboarding, consistent access, higher security, less downtime, and better collaboration.
What needs improvement?
OneLogin by One Identity is strong, but there is room to improve. The interface could be more modern and intuitive, especially for non-technical users. Mobile login flows sometimes feel slower than desktop, and deeper integration with niche SaaS tools would make it even smoother for marketing and sales teams. More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster. Overall, it's great, but a cleaner UI, richer integrations, and a quicker mobile experience would make it even better.
For how long have I used the solution?
I have been using OneLogin by One Identity for the past two years.
What do I think about the stability of the solution?
OneLogin by One Identity is stable and secure for our team.
What do I think about the scalability of the solution?
OneLogin by One Identity was very helpful, and we could definitely scale it depending on our employee size.
How are customer service and support?
Customer support for OneLogin by One Identity was great. They were helpful and responsive. They explained all our doubts clearly.
How would you rate customer service and support?
Negative
What was our ROI?
OneLogin by One Identity delivered a clear ROI by saving time, reducing IT workload, and strengthening security. Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent. New hires become productive faster, and security incidents drop because access is consistent and controlled.
What's my experience with pricing, setup cost, and licensing?
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
What other advice do I have?
If you are considering OneLogin by One Identity, my advice is simple: Plan your rollout carefully and start with the basics. Integrate your core apps first, connect HR as the source of truth, and use SSO plus MFA right away. You'll see instant value. I would rate this product a 9 out of 10.