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Reviews from AWS customer

4 AWS reviews

External reviews

431 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Insurance

Troubleshooting made easy

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
The end to end nature of how appdynamics captures an application experience makes it easy to follow what happened in a transaction failure, where it happened and why so that issues can be resolved in a timely manner without a lot of extra overhead in doing manual analysis to track down root causes.
What do you dislike about the product?
There is a bit of a learning curve to leveraging the tool but that can be overcome with training.
What problems is the product solving and how is that benefiting you?
Trying to stay proactive and ensure daily operations for business processes are successful and if not then to make sure issues are addressed in a timely manner.


    Computer Software

Helps us in monitoring our app performance in real time

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
Since we started using app dynamics it is helping us to identify which part of the app is having performance issues using the logs and rectify it with our dev.
What do you dislike about the product?
As far till now there is nothing that I dislike in the product. Will need to wait and see as we use this app.
What problems is the product solving and how is that benefiting you?
Mainly all the performance related issues specially anything that has to do with database.
Recommendations to others considering the product:
Yes recommend this product with my colleagues and friends


    Insurance

Director of IT

  • April 11, 2018
  • Review provided by G2

What do you like best about the product?
The ability to find real time issues within the applications and measurable alerts to react with.
What do you dislike about the product?
I dislike the fact they are still using flash!
What problems is the product solving and how is that benefiting you?
Long running SQL jobs, Web service calls failing. Quicker resolution into issues and being able to hold business groups accountable


    Government Administration

Very useful tool

  • April 06, 2018
  • Review provided by G2

What do you like best about the product?
I like that my team can quickly identify which node member in our cluster is struggling and identify what the transaction is that is running poorly, and immediately have some actions to take, or talk with the appropriate group who can address the issue.
What do you dislike about the product?
It is pretty expensive per JVM, so we really have to make a decision as to which servers to monitor.
What problems is the product solving and how is that benefiting you?
Our main problem is to troubleshoot poorly running JVMs, which can be very difficult to troubleshoot what is going on. AppDynamics has helped us quickly identify slow running queries and denial of service attacks.
Recommendations to others considering the product:
Great tool, very useful features that normal "monitoring" software does not have.


    Mark W.

AppD REview

  • April 03, 2018
  • Review provided by G2

What do you like best about the product?
Line by line code execution metrics and analysis.
What do you dislike about the product?
Not enough integration with AWS and their DB offerings like Aurora.
What problems is the product solving and how is that benefiting you?
Which line of code or third party is slowing down our customers.
Recommendations to others considering the product:
Bring your wallet.


    Michael H.

The price of Omnipotence

  • April 02, 2018
  • Review provided by G2

What do you like best about the product?
The .NET and Java agents hide incredible amounts of additional monitoring capabilities not enabled by default. Given a fair level of autonomy a senior administrator would help any company realize an unparalleled level of visibility and reactivity.

The Server Visibility is just what an Ops team needs. Clean, effective, data-center-wide visibility on CPU, RAM, DISK, and NETWORK. All cleanly cut up into individual tabs.

Appdynamics is constantly improving,

You can work on a hybrid solution leaving the gathering of critical intel to occur within your own server hardware and the resource heavy EUM to occur on AppD hardware over a secure connection.

Having more visibility faster than even our data center hosts have it.

The entire 24x7 support staff knows their craft and are effective at resolution response.

The new logo looks great, this is important when you put your tool belt utility labels on your public site.

AppDynamics is highly configurable for "actions" which include alerts and actions.
What do you dislike about the product?
There is no direct dial for support. I've been stuck playing email tag to get to a GTM going during a critical outage. Support is usually very responsive, but with all the alarms and whistles during mission critical outage I want clear connectivity to support, and a direct link to a GTM 5 minutes ago.

The database tools are a bit lacking in the 4.3 version and don't seem to have been improved that much leading into 4.4. You still get a really good level of "add-on" visibility to a tool such as Redgate. However, I wouldn't consider this a "one stop platform shop" until the database visibility improves greatly.

Large companies need to realize that the administration of AppDynamics is at least 1 full time job.

Some of the ability to configure when paired with a large environment can cause you the need to revert changes and re-configure to avoid confusion.
What problems is the product solving and how is that benefiting you?
We have realized far greater visibility and mobility as an Operations team. We have been able to double our product footprint without increasing our staff and without overloading them either. Lastly, we were able to boost the "signal to noise" ratio on our alerting strategies and script out automated responses during out of office hours.
Recommendations to others considering the product:
Do not think that this application will solve your problems if you are not willing to invest the appropriate time and resources into it. Invest in training a local asset and have them work with the services group to properly implement. Appdynamics is well worth the money for the software if you have the money to support it internally as well. Almost all installations > 20 agents take a full time asset with Admin privileges in your environments.

Expect great things from this company in the near and distant future.


    Computer Software

Very powerful tool that allows us to focus on development

  • March 29, 2018
  • Review provided by G2

What do you like best about the product?
The ability to drill down and the business transactions
What do you dislike about the product?
AppDynamics come with a hefty price tag. It is dissuading for our smaller client environments because it makes our SaaS offering too expensive when we roll in these costs into our business model.
What problems is the product solving and how is that benefiting you?
AppDynamics allows our development team to focus more on developing and less on deep dive troubleshooting. This in turn saves the company money by making our developers more productive.


    Civic & Social Organization

Quickly and effeciently identify performance issues

  • March 28, 2018
  • Review provided by G2

What do you like best about the product?
Deep insights into application. The dashboards are easy to navigate. We've used this product to submit bug reports to our vendor of a closed-source java application. AppDynamics exposes the class and methods with timings and exceptions for each API call.
What do you dislike about the product?
I can't think of anything. Maybe the "requires flash" is a problem, but I suspect they are working to get rid of flash.
What problems is the product solving and how is that benefiting you?
We've used AppDynamics to identify and help solve everything from mis-configured databases to poorly written software.
Recommendations to others considering the product:
none.


    Darrell W.

AppDynamics is the best

  • March 28, 2018
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to start using AppDynamics in your environment.
What do you dislike about the product?
We have had a less then active account management staff communication.
What problems is the product solving and how is that benefiting you?
We wanted to stop all the finger pointing when there was an issue and just get to a resolution as quickly as possible


    Information Technology and Services

AppDynamics

  • March 23, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use for developers to see an end to end view of software utilization
What do you dislike about the product?
Cost of the product is higher than other competitive tools
What problems is the product solving and how is that benefiting you?
Proactive performance Management of software and reducing problem resolution time