Reviews from AWS customer

2 AWS reviews

External reviews

223 reviews
from and

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5-star reviews ( Show all reviews )

    Clément H.

Get ride of data stealer bots!

  • August 19, 2023
  • Review provided by G2

What do you like best about the product?
Our website contains valuable data and we were regularly scrapped by advanced bots. Deploying Datadome successfully blocked all their attacks.
Their machine learning algorithm is able to identify traffic source in a dozen of milliseconds! Which makes their solution fully invisible to real users.
Their new solution, Ads Protect, looks fantastic, and it is perfectly legitimate for them to continue in that direction, unlike other companies that don't propose bot protection.
What do you dislike about the product?
Their back office is quite advanced so you are able to analyse everything. It requires time and training to fully adopt the usage of the product.
What problems is the product solving and how is that benefiting you?
Our website contains valuable data and we were regularly scrapped by advanced bots. Deploying Datadome successfully blocked all their attacks.
Their machine learning algorithm is able to identify traffic source in a dozen of milliseconds! Which makes their solution fully invisible to real users.


    Marketing and Advertising

Customizable for unusual use cases; effective product and excellent support

  • August 15, 2023
  • Review provided by G2

What do you like best about the product?
We have a rather unusual use case: instead of needing bot protection on sites that we own, we needed to add bot protection to many different customer sites (that we have essentially no control over) with minimal UX impact. This condition meant we couldn't use many other bot detection and protection strategies, but the DataDome engineers worked closely with us throughout setup and we were able to get their product to work for us the way we were hoping. The protection has worked well and without issue, and conseuqently we're even looking into other ways DataDome can be incorporated into our product. The dashboard is easy to navigate and the false positive rate & CAPTCHAs passed metrics help us to know if and how our customers are being affected. Additionally, the pricing is reasonable and more affordable than many competitors.
What do you dislike about the product?
The only con that comes to mind about DataDome is that because of the way their client-side javascript works, sometimes unexpected code conflicts on our customers' sites or ad blockers used by the end user means the invisible bot detection is unable to work. However, the fact that DataDome shows a fallback CAPTCHA if they're unable to invisibly confirm that the end user is not a bot means that even in that edge case, we can be confident that the end user will still be able to access the desired content if they really are a human and that bots will be reliably filtered out.
What problems is the product solving and how is that benefiting you?
DataDome provides bot detection and mitigation for one of the features that we offer customers to put on their site. If it wasn't for the DataDome's bot protection and their ability to meet our unusual constraints, we wouldn't have been able to confidently release the feature without concerns of abuse (which would be a negative experience for our customers and also endanger our own systems).


    Banking

Datadome: it does exactly what it says on the tin!

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
DataDome’s technical expertise and support are unparalleled. The team is passionate about what they do, and it translates into a fantastic working relationship. Plus, DataDome’s SDK is lightweight and adds zero latency.
What do you dislike about the product?
Can't say there is anything to report at this time.
What problems is the product solving and how is that benefiting you?
Aggressive targeted attacks were threatening our app’s stability, driving up server costs and keeping our technical team focused on firefighting instead of development. Now, DataDome detects and blocks malicious requests before they reach our servers, which equates to massive cost savings because the time spent on this issue for our development team has been eliminated.


    Klaus S.

Effective bot management with ease to keep unwanted actors at bay

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
Apollo was looking for a solution which allowed us to manage price scraping by competitors as well as flooding our lead funnel with fake leads. DataDome has solved both of these problems for us and is running without any manual touch or overhead for us. Bot Management is its core competency which it is doing well, while many other players added it as a add on to there full stack security platform - and aggresively sell you on their full stack security platform, which adds a lot of more cost, overhead and complexity. But really Bot Management wasn't their core competency.
What do you dislike about the product?
Apollo had some integration challenges due to tech choices on our side, but DataDome has been very committed and engaged in overcoming these challenges. They successfully integrated our two platforms.
What problems is the product solving and how is that benefiting you?
Price scraping by competitors and fake fead stuffing of our lead funnel.


    Broadcast Media

Exceptional Website Security with DataDome

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
What attracts us most to the service offered by DataDome for thwarting automated programs is the all-encompassing protection they provide, and all without sacrificing the interaction with real users. They stand out due to their superior capabilities in recognizing unwanted software, along with instantaneous intelligence and tailor-made alternatives. They remain committed to a smooth merging process, unmatched client assistance, and straightforward cost structures. For those earnest about shielding their online presence from harmful automated entities
What do you dislike about the product?
Being able to add whitelisted ip ranges easier would be beneficial.
What problems is the product solving and how is that benefiting you?
The service provided by DataDome for shielding against automated systems is crucial in tackling the problems related to robots navigating our online space. Through its capability to detect these robots and monitor them instantaneously, DataDome enables us to keep a firm grasp on the various aspects of our site, including its content, efficiency, and protection.


    Dmitriy K.

Great solution with great support

  • July 19, 2023
  • Review provided by G2

What do you like best about the product?
We started experiencing an elevated amount of bot traffic and recognized a needed for a new and better solution vs. what we had. Decided to try Datadome. It took us some time to integrate and get it right. The excellent Datadome support team was always there to help.
Once implemented, we immediately saw the difference. The solution works.
What do you dislike about the product?
The pricing model is not flexible where the traffic volume is bundled with features. This won't work for everyone. Getting a feature will require paying for extra traffic that you may never use.
What problems is the product solving and how is that benefiting you?
Datadome reduced the amount of bot traffic protecting data, reducing system load and lowering bandwidth needs. It gives us additional protection and is fairly quick in learning and detecting bots.


    Chris L.

Stopped our carding attacks and more!

  • July 18, 2023
  • Review provided by G2

What do you like best about the product?
Datadome has worked really well for us. We were getting hammered by credit card testing attacks as well as several other bot related malicious activities. Credit card attacks are expensive and a huge pain to deal with. We were trying everything we had at our disposal with no success.

After putting Datadome in place, the tool quickly learned what these bots behaviors looked like and brought their attempts to nearly 0.
What do you dislike about the product?
Datadome does encourage you to manage your own exception rules. It's not necessarily a bad thing, as I think the customer needs access to those settings, but if you don't have experience with IP's and whitelisting, it can be frustrating to get the rules setup correctly. Luckily, support has been pretty helpful if we send a reply that we would like them to setup the rule.
What problems is the product solving and how is that benefiting you?
Datadome is killing out bots before they can effect our business. We have been fighting malicious actors for years, but our limited toolset is becoming less effective as bots get smarter. Datadome has brought us up to modern and tough security standards.


    Kirk B.

Exceptional product with matching support

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
DataDome solves the key problem of preventing malicious users from accessing and abusing our platform.
What do you dislike about the product?
Nothing. We've had very few problems with DataDome and only one known outage in our 5+ years of working with them.
What problems is the product solving and how is that benefiting you?
DataDome helps us prevent users from using and abusing our platform. Prior to using it, we were using a captcha solution, which just didn't do enough.


    Paul L.

A great solution for blocking malicious bots

  • June 05, 2023
  • Review provided by G2

What do you like best about the product?
The dashboard offers an excellent user experience. It’s fast and easy to get an overview of traffic.
What do you dislike about the product?
Unable to obtain original log data due to poor communication. But it has improved.
What problems is the product solving and how is that benefiting you?
Block malicious scraper and reduce the burden on the server.


    Retail

Works as advertised!

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
If you're struggling with bot traffic, this is a terrific option. Great product, fantastic service - definitely worth setting up a demo if you are in the market.
What do you dislike about the product?
Nothing to add - product has been solid from day 1.
What problems is the product solving and how is that benefiting you?
Previously we were pretty wide open an exposed to a lot of scraping, both from crafty customers looking to find rare products, as well as malicious users trying all manner of bot attacks. Datadome has helped.