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4-star reviews ( Show all reviews )

    Kallamuddin Ansari

Unified monitoring has improved incident response and now reduces root cause analysis time

  • May 04, 2026
  • Review provided by PeerSpot

What is our primary use case?

Datadog serves as my primary tool for infrastructure monitoring and log analysis in a cloud environment. From a network and security perspective, I use it to monitor server health, track network metrics like latencies and traffic patterns, and analyze logs for troubleshooting issues such as VPN instability and unexpected spikes. The ability to correlate metrics and logs in one place makes it much faster to identify the root cause instead of checking multiple tools.

One example where Datadog proved invaluable was during a sudden spike in application response time. We received alerts on increased latencies, and instead of checking multiple tools, I used Datadog's dashboard to quickly correlate metrics. I noticed that while the application CPU was normal, there was a spike in database response times. Using the logs and metrics together, I was able to confirm that the issue was coming from the database, not the application. This helped us quickly involve the right team and resolve the issue faster.

What is most valuable?

The best features of Datadog are the correlation capabilities and unified visibility. The most useful aspect is that I can see metrics, logs, and service-level data in one place. During troubleshooting, I do not have to switch tools; I can directly correlate spikes in latencies with log error patterns, which saves considerable time. Another feature I find very useful is the dashboards, which are flexible, and I can create views based on what I actually need to monitor daily instead of relying on default setups. The integration with cloud services makes onboarding very easy, and once integrated, most of the data starts flowing automatically without much manual effort.

Datadog has had a positive impact, mainly by improving how quickly we detect and understand issues. Earlier, when something went wrong, considerable time went into figuring out where the problem actually was. Now, with better visibility across services and logs, we can quickly narrow down the source, whether it is application, infrastructure, or dependency-related. It has also helped in reducing the back and forth between teams because we can validate issues with the data before escalating, which has made incident handling smoother and more efficient overall.

What needs improvement?

One area where Datadog can be improved is around alert quality. In the beginning, it tends to generate many alerts, and without proper tuning, many of them are not actionable. It would help if there were more built-in guidance or smarter defaults to reduce noise. Another improvement area is cost visibility and control. As log and metric ingestion increases, it has not always been straightforward to track which data is driving the cost. More granular and real-time cost insights would make it easier to manage. Additionally, while the dashboards are flexible, navigating and organizing them at scale can become slightly difficult. Better structuring or management options would help in larger environments.

For how long have I used the solution?

I have been using Datadog for nearly two years.

What do I think about the stability of the solution?

Datadog has been stable overall in my experience. We have not seen any major platform outages. Metrics collection and alerting have been consistent in day-to-day use. Most issues we have faced were related to configurations or alert tuning rather than the platform itself. The platform is stable with no major platform issues, only configuration-related challenges.

What do I think about the scalability of the solution?

Datadog scales well as environments grow in my experience. As we add more servers and services, onboarding is straightforward with agents and integrations. We have not faced any major performance issues from the platform side; it handles increased metrics and monitoring loads smoothly. The primary consideration is managing log volume carefully because as the scale increases, data ingestion and costs also go up. Datadog is scalable technically, but the ingestion costs need to be managed as the environment grows.

How are customer service and support?

We do not rely on Datadog support for day-to-day issues. Most of the time, we are able to resolve things using the dashboards, logs, and their documentation. We have only reached out in a few cases, mainly for configuration-related queries, and in those situations, support was helpful, though sometimes it required a few back and forth interactions to get to the exact solution. Overall, support is decent, but we mostly depend on self-troubleshooting.

Which solution did I use previously and why did I switch?

Before Datadog, we were mainly using native cloud monitoring like Azure Monitor, along with a few basic tools. The main issue was that monitoring was fragmented. Metrics, logs, and alerts were spread across different places, and so during an incident, we had to switch between multiple tools to understand what was happening. We moved to Datadog to have everything in one place. The ability to correlate metrics and logs in a single platform made troubleshooting much faster and more efficient.

How was the initial setup?

Setting up dashboards and integrations in Datadog is relatively straightforward in my experience, especially for standard cloud services. For integrations, once we connect our cloud account, most of the metrics start coming in automatically, so the initial setup is not very complex. The documentation also helps considerably during this phase. For dashboards, basic ones are easy to create using existing templates, but to make them truly useful, we have to spend time customizing them based on our actual use cases, like adding specific metrics and refining the layout. Overall, the initial setup is easy, but making it truly effective takes practical tuning.

What was our ROI?

We have seen a clear return on investment with Datadog, mainly in terms of time saved and faster incident handling. For example, earlier when an issue occurred, it would take around thirty-five to forty-five minutes just to identify the root cause because we had to check multiple tools. With Datadog, we are usually able to narrow it down within ten to fifteen minutes using the centralized dashboard and logs. We have also reduced repeated troubleshooting efforts because we can identify patterns and fix the root cause instead of dealing with the same issues repeatedly. It has not reduced headcount, but it has definitely improved team efficiency and allowed us to handle more incidents with the same team.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing for Datadog has been mixed. The initial setup cost is relatively low since it is a SaaS model and does not require a heavy upfront investment. Getting started is quite quick with agent-based deployments. However, the ongoing cost is something that needs to be managed. Pricing is mainly based on data ingestion, such as logs, metrics, and traces, and it can increase quickly if everything is enabled by default. Licensing is flexible, but it requires continuous monitoring and optimization to keep costs under control.

What other advice do I have?

One additional point I can add is that with Datadog, I focused considerably on making alerts actionable and reducing noise. In the initial phases, we had too many alerts that were not very useful, so we spent time tuning thresholds, adding conditions, and correlating alerts with real impact. After that, alerts became much more meaningful and helpful in faster response. I also use it regularly for trend analysis, checking for recurring spikes or patterns over time, which helps in identifying potential issues before they become incidents.

The features of Datadog become truly useful when you start combining them, not just using them separately. For example, just looking at the metrics alone does not always give the full picture, but when you combine metrics with logs and service-level data, it becomes much easier to understand what is actually happening during an incident. Features like tagging help considerably in filtering data across environments and services, especially when the setup grows. Without proper tagging, it can get difficult to navigate. Overall, the strength of Datadog is not just the individual features, but how well they work together in real scenarios.

We have seen noticeable improvements after using Datadog, mainly in terms of time saved and faster incident handling. Earlier when an issue occurred, it could take around twenty to forty minutes just to understand where the problem was. Now, with the centralized visibility and correlation of metrics and logs, we are often able to narrow it down within fifteen to twenty-five minutes. We have also seen fewer repeated incidents because we can identify patterns and fix the root cause instead of just resolving symptoms. Incidents are getting resolved faster, and the time spent on troubleshooting has reduced significantly.

My advice for anyone considering Datadog is to be selective about what you monitor from day one. It is tempting to enable everything, but that usually leads to too much data and noisy alerts. Instead, start with critical services and key metrics, and then expand gradually. Invest time in tagging and structuring your data properly because it makes a considerable difference later when you need to filter, troubleshoot, or build dashboards. Finally, review your setup regularly because what works in the beginning may not stay relevant as the environment grows. Start small, avoid collecting all data, use proper tagging, and keep refining your setup over time. This review reflects an overall rating of eight.


    SurajYadav

Centralized monitoring has reduced troubleshooting time and improves proactive incident response

  • May 03, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Datadog is infrastructure and log monitoring in a cloud-based environment. From a network and security perspective, I mainly use it to monitor server health, track network-level metrics, and analyze logs for troubleshooting issues such as VPN instabilities, traffic spiking, or unexpected behavior.

One recent example where I used Datadog was during a VPN-related issue where users were reporting intermittent disconnections. I checked our Datadog dashboard and noticed spiking in network latencies and a sudden increase in connections dropped around the same time users reported the issues. I then correlated this with the logs and found that one of the back-end servers handling the connection was hitting high CPU utilization. Because everything was centralized, I did not have to jump between multiple tools. I was able to quickly identify the impacted servers and escalate it to the infrastructure team. Once the load was balanced, the issue got resolved.

With Datadog, I mainly focus on creating meaningful dashboards and tuning alerts properly. In the beginning, we saw a lot of alert noise, so we had to refine thresholds and conditions to make sure alerts are actually actionable. Once that was done, it became much more effective for proactive monitoring instead of just reactive troubleshooting.

What is most valuable?

One of the best features of Datadog, in my opinion, is its unified visibility across the metrics, logs, and traces in a single platform. The dashboards are very flexible and customizable, which helps a lot in creating meaningful monitoring views based on different use cases. I also find the log management quite useful because it allows quick correlation with metrics during troubleshooting. Another strong feature is its integration, especially with cloud platforms such as AWS or Azure, which makes onboarding and monitoring much easier without heavy manual work.

Integration with cloud platforms such as Amazon Web Services or Microsoft Azure has really made daily monitoring much easier. Once the integration is set up, Datadog automatically pulls metrics from services such as virtual machines, load balancers, and databases without needing manual configuration on each resource. In one case, I was monitoring a cloud-based application where we started seeing performance issues through Datadog's Azure integrations. I could quickly view metrics from the application server and the back-end database in the same dashboard. It helped me identify that the issue was not network-related but due to the increased load on the backend services. Instead of checking multiple portals, everything was available in one place, which saved time and made troubleshooting faster.

Datadog has had a positive impact mainly by improving visibility and reducing troubleshooting times. Earlier, we had to rely on multiple tools to check metrics and logs, which delayed root cause analysis. With Datadog, everything is centralized, so it is much faster to identify issues and take actions. It has also helped in proactive monitoring with properly tuned alerts. We are able to detect unusual behaviors such as spiking in traffic or resource usage before it turns into a major incident. Overall, it has improved operational efficiency and reduced downtime by enabling quicker responses during incidents.

What needs improvement?

If you are asking for improvements, I feel some small areas where Datadog can improve. One area is alert management. In a dynamic environment, it can generate a lot of alert noise if not tuned properly. More intelligent alerting or built-in recommendations would help. Another aspect is cost visibility. As log ingestion increases, pricing can scale quickly. Having more transparent and granular cost control features would make it easier to manage usage. Also, the initial setup and configuration can feel a bit complex for new users.

For how long have I used the solution?

I have been using Datadog for ten months.

What do I think about the stability of the solution?

In my experience, it has been quite stable; we have not faced any major outages or reliability issues from the platform side. Data collection and dashboards have been consistent, and alerts are delivered on time as long as they are properly configured. Most of the issues we have seen were related to configuration or alert tuning rather than the platform itself.

What do I think about the scalability of the solution?

It has scaled well for our needs. As we added more servers and services, Datadog was able to handle the increased load without any major issues. Since it is a SaaS platform, we did not have to worry about backend scaling. New hosts and services get onboarded easily with the agents, and metric collection continues smoothly even as the environment grows. The only thing we monitor closely is log volume because as scale increases, ingestion and costs also go up, but from a performance and handling perspective, it has been quite good.

How are customer service and support?

In my experience, the customer support from Datadog has been quite reliable. For standard issues and queries, the response time is generally good, and the documentation is also very helpful for resolving common problems. For more complex cases, support may take some time for investigations, but they usually provide proper guidance and follow-up. Overall, I would say support is responsive and helpful, especially when combined with their strong documentation.

Which solution did I use previously and why did I switch?

This is the first time I am using Datadog. Before that, there was not any solution in place.

How was the initial setup?

The initial setup cost is relatively low since it is a SaaS model and getting started is straightforward with agent-based deployments. However, the main challenge is the ongoing cost, which depends on data ingestion such as logs, metrics, and traces. As usage grows, especially with log collection, the costs can increase quickly, which requires proper planning around what data to collect, retention policies, and filtering to keep control. Overall, I think it is flexible, but cost optimization needs continuous monitoring.

What was our ROI?

We have seen a return on investment with Datadog, mainly in terms of saving operational efficiency. For example, earlier our troubleshooting process involved checking multiple tools, which used to take around forty to forty-five minutes just to identify the root cause. With Datadog, since metrics and logs are centralized, we are usually able to reduce the time to around ten to twenty minutes in many cases. This has improved our response time and reduced the duration of incidents. While it may not directly reduce headcount, it definitely improves team productivity and helps handle more issues efficiently with the same team.

While we do not track exact numbers in all cases, with Datadog we have definitely seen a noticeable improvement in incident response time. For example, earlier it could take around thirty to forty-five minutes to identify the root cause analysis because we had to check multiple tools. With Datadog's centralized dashboards and logs, we are usually able to narrow it down within ten to fifteen minutes in most cases. We have also seen fewer escalations for minor issues because alerts help us catch problems earlier, which indirectly reduces downtime and improves overall efficiency.

Which other solutions did I evaluate?

We did consider a few alternatives, but they each have their own standards. We considered solutions such as Splunk, New Relic, and Prometheus. Everything is more costly, but I prefer Datadog. I have just heard about Datadog and other monitoring tools from some colleagues. As per their comparisons, I feel Datadog is much better.

What other advice do I have?

If anyone is looking to use Datadog, I would advise planning your monitoring strategy from the beginning. Focus on what metrics and logs are actually important because collecting everything can increase noise and costs. It is also important to spend some time on proper alert tuning; otherwise, you may end up with too many non-actionable alerts. I would also recommend starting with key integrations, especially with cloud platforms, and then gradually expanding use instead of enabling everything at once. I would rate this product an eight out of ten.


    Kunal G.

Feature-Rich with Room for UI Improvement

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
I really like that Datadog gives us developers a unified view into multiple aspects of the software's development lifecycle. It handles logging, metrics, observability, telemetry, and error reporting all together. I specifically appreciate being able to filter logs based on multiple aspects and set parameters, which makes it easy to check logs for particular users or domains. It also simplifies the visualization of log occurrences through pie charts, graphs, and histograms, and these can be exported and shared with colleagues to derive insights. Additionally, the initial setup is straightforward, and the enterprise team helps streamline things, while there is ample online support and community resources available for problem-solving.
What do you dislike about the product?
Sometimes the UI can appear messy and cluttered, especially to novice users. It made me feel overwhelmed when I first started using it because there were so many buttons and features, which makes the learning curve a bit steep for newcomers.
What problems is the product solving and how is that benefiting you?
I use Datadog to aggregate logs and derive insights, debug applications across environments, and manage incidents through integrations with Slack and PagerDuty. It offers flexibility in log searching and cold storage to save on costs. Overall, it simplifies monitoring and telemetry, making my work easier.


    Computer & Network Security

Datadog as a Single Source of Truth for Metrics, Traces, and Logs

  • March 29, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Datadog is that it can act as a single source of truth for our entire stack, helping break down the silos between infrastructure metrics, APM, and log management. During an incident, instead of jumping between three different tools, my team can quickly pivot from a spiked CPU metric to the relevant trace and the corresponding logs in just a couple of clicks.
What do you dislike about the product?
The learning curve is pretty steep. Since Datadog has expanded into so many areas (Security, CI Visibility, Real User Monitoring), the UI can feel cluttered and overwhelming—especially for new team members. On top of that, the cost of log indexing and retention is a major hurdle. I like the 'Logging without Limits' concept in theory, but the price gap between ingesting logs and actually being able to search them (indexing) forces us to make tough decisions about what data to keep.
What problems is the product solving and how is that benefiting you?
By combining APM with Quality Gates, we’ve been able to automate our safety checks. We can now clearly see the direct impact each deployment has on our core web vitals and error rates.


    Modi M.

Essential for Accurate Logging and Issue Resolution

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Datadog to check logs and audits, and I appreciate how it shows the timestamps of logs and events, which makes communication with the customer easy and allows our engineering team to fix issues faster. I like the RUM logs and replay sessions because the RUM logs provide an accurate log of success and failures, which helps escalate with the engineering team to fix issues, and the replay session allows us to see how the user interacted with the UI.
What do you dislike about the product?
The UI seems cluttered at times with too many elements. It might be better if there were organized sections to easily access information. For example, if there are device-specific details, they should be under a section labeled 'device' where all related details and geolocations can be found. Also, it took some time to get a hang of it initially.
What problems is the product solving and how is that benefiting you?
Datadog shows log timestamps and events, easing customer communication and speeding issue resolution. RUM logs provide accurate success and failure reports for the engineering team, while replay sessions reveal user interactions with the UI.


    Abednego Petrus

Unified monitoring has improved incident detection and reduced resolution time across our stack

  • January 22, 2026
  • Review from a verified AWS customer

What is our primary use case?

Datadog's main use case is end-to-end monitoring that helps check problems across infrastructure, application, database, security, and logs.

For example, when checking a problem with a mobile application such as an error from a user hitting a transaction, we check from the client-side mobile device and also from the back end for the API to see if there is latency or an error that triggers the problem. There may be an issue on the database, such as a locking query or high latency on query performance. For infrastructure, if the application is slow, it may be impacted on infrastructure monitoring by CPU and memory consumption.

Datadog is a powerful observability tool that allows us to correlate and see problems on the infrastructure or application side. In an incident war room, we can see the correlation and the detailed root cause of the problem across real user monitoring, application, database, and infrastructure.

How has it helped my organization?

Datadog has positively impacted our organization because our customers are very happy using it. With silo monitoring, where infrastructure has separate monitoring, application has another, and cloud has another, it becomes tricky and complex. We cannot correlate the silo monitoring, and pricing is complicated. With Datadog, we can centralize and use one observability tool for monitoring all components across all features or modules, unifying the monitoring process.

Regarding specific outcomes, I observe that tools with Datadog's capabilities enable us to quickly achieve mean time to detect problems. We can specifically check the root cause analysis of issues from the infrastructure, application, database, or security sides. Mean time to resolve is improved with Datadog since it provides many suggestions and actions to resolve problems, which heavily impacts the business for our application customers when issues arise.

What is most valuable?

Datadog's best feature is real user monitoring.

I prefer Datadog's real user monitoring most because of its analytics capabilities. First, Datadog is recognized in the Gartner Digital Experience for real user monitoring. Second, the analytics capability is very powerful, enabling us to check the experience of customers first. We can also correlate with the back-end side of the performance for real user monitoring and application monitoring. Finally, the capability of metrics within real user monitoring provides many helpful insights for mobile developers to improve their mobile application performance.

What needs improvement?

Datadog could improve its pricing because it is very tricky, and most of our customers notice many hidden costs. Additionally, if possible, Datadog should offer deployment options not only for SaaS but also for on-premises solutions, which would benefit banking transactions.

Regarding pricing, it remains tricky with many hidden costs. For technological enhancement, there could be an on-premises option alongside the SaaS version. I also find setting up and configuring Datadog to be very complex.

For how long have I used the solution?

I have been using Datadog for two years.

What do I think about the stability of the solution?

Datadog is very stable, and the features are quickly updated because the research and development process moves swiftly, making it reliable for fixes and updates.

What do I think about the scalability of the solution?

Datadog's scalability is very strong due to its cloud-native distributed architecture, massive data capability, extensive integration ecosystem, seamless expansion, and real-world scalability evidence.

How are customer service and support?

Customer support is very good because there is extensive support from Datadog, including live chat, ticketing, and a very high SLA of 99.98%.

Which solution did I use previously and why did I switch?

I was using Instana and Dynatrace as different solutions before Datadog.

What was our ROI?

I have seen a return on investment because Datadog helps save money and reduces the need for fewer employees while also saving time, which is very beneficial.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing is that it is very tricky due to many hidden costs, so we need to check repeatedly for allotments and commitments regarding what we receive from the license.

Which other solutions did I evaluate?

I evaluated other options before choosing Datadog, specifically Dynatrace.

What other advice do I have?

My advice for others looking into using Datadog is to initially simplify the technical setup and configuration. Secondly, regarding pricing mechanisms, it would be wise to commit to clear allotments to avoid hidden costs for customers, as it significantly impacts pricing.

I believe Datadog is the largest single observability platform, with correlation as a differentiation factor, enterprise readiness as a measure, and cost management now being a key topic with a very clear roadmap and direction. I would rate this product nine out of ten.


    BasilJiji

Unified observability has improved incident response and now reduces downtime across environments

  • December 29, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Datadog is unified observability, as I use it to correlate metrics, traces, and logs in a single pane of glass to ensure the health and security of our cloud infrastructure and application.

I correlate those metrics, traces, and logs using the Service Map to visualize dependencies between our microservices, and for example, during a latency spike, I can instantly see if there is a bottleneck in a specific database query or a downstream API, which allows me to route the issues to the right team immediately.

What is most valuable?

Datadog is an incredibly powerful daily driver for any engineer, and the recent addition of LLM observability for AI apps and Cloud Security Management makes it feel like a platform that is truly keeping up with modern tech trends. The dashboarding and alert integrations are great features offered by Datadog, giving us all the required information on a single screen, and the alert integration performs its job in a very good manner.

Datadog has positively impacted our organization, as it has eliminated many negative issues, which I call tool sprawl, by replacing four or five separate monitoring tools with one unified platform. This has improved our MTTR and broken down silos between Dev and Ops teams.

Since Datadog has been introduced, the response time when seeing an alert has increased, so alerts have been taken care of within less time and routed to the other teams who have been taking the required actions. This has given us a very positive approach towards the entire working culture.

What needs improvement?

Datadog is a platform that can be improved by making its pricing more predictable, as sometimes it is difficult to forecast exactly how much a new project will cost until after we have started ingesting the data.

When it comes to the documentation, we do not have much available right now, so if Datadog can improve the documentation part, it would really help the engineers to work on this.

Datadog is the most comprehensive observability tool on the market, and it only loses two points because the pricing for log ingestion can grow quickly if we do not carefully manage our filters.

For how long have I used the solution?

I have been using Datadog for about three years to monitor our cloud-native application and infrastructure across multiple environments.

What do I think about the stability of the solution?

Datadog is extremely stable, as it is built for high scalable environments and consistently maintains high availability, which is why I trust it as our primary monitoring tool.

What do I think about the scalability of the solution?

Datadog is built for hyperscale, as it automatically scales when we add new hosts or containers, and its Monitoring as Code approach via Terraform allows us to scale our monitoring setup instantly as our infrastructure grows.

How are customer service and support?

Their technical documentation is some of the best in the industry, and their support engineers are very proactive, helping us optimize the ingestion cost.

Which solution did I use previously and why did I switch?

I previously used a mix of open-source tools like Prometheus and Grafana, and I switched because manual upkeep was too high and I needed a platform that could handle logs and traces alongside metrics without having to manage the backend storage.

How was the initial setup?

Buying Datadog through the AWS Marketplace was seamless and helped me meet AWS spending commitments, and while Datadog's custom metric pricing can be complex, the setup cost is very low because the agent is easy to deploy.

What was our ROI?

I have seen a strong ROI through a thirty percent reduction in downtime and significant cost savings by identifying under-utilized cloud resources, for example, the ideal EC2 instances through their cloud cost management.

Which other solutions did I evaluate?

I evaluated New Relic, Dynatrace, and Amazon CloudWatch before choosing Datadog, and I chose Datadog because of its massive library of over seven hundred integrations and its superior user interface, which is easier for our developers to use daily.

What other advice do I have?

My biggest advice is to set up ingestion rules and filters early, as you should not send all your logs and metrics at once, and being selective about what you need to store can maximize your ROI from day one. I would rate this review as an eight.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Karan P.

Comprehensive Monitoring with Easy Setup

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I really like how detailed the log traces can be in Datadog, and how I can search for specific logs based on labels and facets. Setting up Datadog agents was also very easy.
What do you dislike about the product?
Pricing can become really expensive at scale, especially when log ingestion and custom metrics are not carefully managed. It would really be nice to be able to view a cost dashboard, as I don't think Datadog has that feature.
What problems is the product solving and how is that benefiting you?
I use Datadog to gain insights into application metrics and monitor key metrics like memory and CPU usage. It also provides visibility into services deployed across clouds like GCP and AWS.


    Gregory D.

Unified Monitoring (APM) That Accelerates Issue Diagnosis and Incident Resolution

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Datadog brings infrastructure, applications, logs, and security signals together in one place, which makes it much easier to understand what is really happening in an environment and to move quickly from detection to action. The correlation between metrics, traces, and logs is particularly valuable when diagnosing incidents, as it reduces guesswork and speeds up root cause analysis.
What do you dislike about the product?
While Datadog is extremely powerful, it can become difficult to control and predict costs in large or rapidly changing environments, particularly when ingesting high volumes of logs, metrics, and traces. Without strong governance and regular tuning, usage can grow quickly and lead to unexpected spend.

In addition, the breadth of features can sometimes feel overwhelming. Teams need time and clear ownership to configure dashboards, alerts, and monitors properly; otherwise, there is a risk of noise, alert fatigue, or under-utilisation of the platform’s capabilities.
What problems is the product solving and how is that benefiting you?
Datadog helps us centralise logs and monitor our Java applications and APIs, and provides APM (Application Performance Monitoring) to quickly detect performance issues and troubleshoot incidents or bottlenecks.


    Diogo L.

Intuitive Interface That Makes Data Insights Effortless

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
The user interface is very intuitive, making it easy to gain insights from the data. getting data into datadog is quite simple due to the multiple integrations, so it get's ready to use in a few clicks, support is responsive, my team uses it every day.
What do you dislike about the product?
In terms of cost, this platform is not inexpensive. Additionally, making bulk changes across multiple widgets is not straightforward, which can be inconvenient.
What problems is the product solving and how is that benefiting you?
We leverage Datadog to generate alerts and reports for our services, which helps us maintain higher uptime and gain better visibility into any issues that arise.