Sophos Cloud Firewall (PAYG)
SophosExternal reviews
638 reviews
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Great Firewall, Great Ecosystem
What do you like best about the product?
Sophos XG Firewall is easy to configure and use, but extremely flexible and powerful. Sophos provides excellent training on their products (including the XG firewall), and their support is very helpful. You can download a free trial at any point and setup a test virtual firewall on spare hardware (or as a VM) to become familiar with the firewall and features without any type of commitment or limitation. They also provide a free version of their virtual firewall for home use.
What do you dislike about the product?
There have been some bugs in the XG / SFOS firewall versions, and some feature parity discrepancies between the older firewall OS (UTM) and the XG firewall OS (SFOS), but Sophos has made excellent strides in resolving those issues. The latest major release (SFOS v18) has added an impressive level of flexibility and customization to adapt to modern requirements for firewalls.
What problems is the product solving and how is that benefiting you?
Sophos XG firewalls work excellently as a one stop solution for routing, firewalling, webserver protection, email gateway, VPN appliance, and more. Sized properly, the firewalls provide more than adequate capacity and throughput. The reporting and Sophos Central integration are excellent, and allow for secure remote administration and great scheduled reporting. The Synchronized Security with Sophos InterceptX for servers and workstations is fantastic, and lets you easily view the applications running in your environment, as well as enforce greater levels of security when an endpoint is compromised.
Recommendations to others considering the product:
Sophos XG firewall is an excellent choice for a cost effective, feature packed, and security focused firewall. Their training is top notch, and easily accessible on demand. I have seen the Sophos XG firewall operating system and appliance features grow and mature over the years, and they are one of the best firewalls that I have had the pleasure of using.
Superior Firewall
What do you like best about the product?
I'd have to say the comprehensive security features and Sophos Central.
What do you dislike about the product?
No complaints at this time. Wish we chose Sophos earlier.
What problems is the product solving and how is that benefiting you?
Cybersecurity needs
Easy to use and understand, with the features you want and a minimal amount of clutter.
What do you like best about the product?
The layout and description of items in the XG firewall interface make it easy to understand and navigate saving time and reducing the headache factor of trying to figure out how to get the system to do things. The time it takes to implement a new function, website, network, etc... is greatly reduced by the ease of operation and understanding of the system.
What do you dislike about the product?
Major firmware changes have released some very big changes in the way the device operates. In one case going from one version to another completely broke some of the functionality we had implemented and took a lot of sorting out as the new firmware had auto populated many rules that didn't work. The patch notes said that the upgrade would take into account the current state and migrate it to the new method of operation which it clearly did not do properly.
The ssl vpn product could also be improved for usability in scenarios where multiple profiles are needed.
The ssl vpn product could also be improved for usability in scenarios where multiple profiles are needed.
What problems is the product solving and how is that benefiting you?
The XG firewall easily allowed us to implement VLAN's in our environment. For smaller sites we have been able to improve reliability over VPN and with RED functionality. The SSL VPN allows us an easy on demand way to remote in to branch office and external networks. Reports and diagnostics available in the system help us keep track of any threats. All of the features have led to a general increase in our security posture.
Best customer service
What do you like best about the product?
We have been a Sophos user for over 8 years, any time that we have had any type of problem or concern they are there to help quickly and they know how to support their products without getting bounced from person to person.
anyone will sell you a product, Sophos really cares and supports there customers1 that's money in the bank
anyone will sell you a product, Sophos really cares and supports there customers1 that's money in the bank
What do you dislike about the product?
nothing at this time, why do i have to dislike something?
What problems is the product solving and how is that benefiting you?
Safer more stable network, that says it all
No issues - does the job we need!
What do you like best about the product?
Reliable performance and peace of mind that our network is secure.
What do you dislike about the product?
Taking back account access from our managed service provider was difficult, as the MSP had changed names and Sophos insisted on having documentation from the original company name that signed up on our behalf.
What problems is the product solving and how is that benefiting you?
Secure office network
Everything is easy
What do you like best about the product?
The ease with which any process is carried out
What do you dislike about the product?
Sometimes with version changes, releases, things that worked well stop working.
What problems is the product solving and how is that benefiting you?
Security has never been so easy, unifying security in a single device is the best.
With the Current Climate the Sophos XG Firewall is Great
What do you like best about the product?
With the current world turning virtual, we were no longer able to have our employees in the office. With Sophos XG Firewall, we have secure remote connectivity. This is very beneficial because our transition from in office to online went very smoothly. We had minimal pains when going through this transition.
What do you dislike about the product?
Cannot thing of any downsides towards the Sophos XG Firewall.
What problems is the product solving and how is that benefiting you?
With Sophos XG Firewall we are able to focus on what matters to us most. We do not need to worry about attacks and we know that the network that we are operating in is secure. We are able to focus more time on speaking with clients as opposed to worrying about cyber attacks.
Never have any issues, works well.
What do you like best about the product?
Its simple to operate and understand. Have had to download on multiple new computers and its always very easy.
What do you dislike about the product?
Not a lot i can complain about. Reliable and consistent product and I get the help I need if I have any questions.
What problems is the product solving and how is that benefiting you?
Securing our network and customer information in a simple, easy to use system. Gives me peace of mind.
Superb Firewall and Top notch Protection
What do you like best about the product?
Sophos XG has a very organized dashboard. Easy to create rules and policies. Feel the great difference on the protection side compare to the old firewall in our organization.
What do you dislike about the product?
The only dislike is that once the firewall is delinked from Sophos central then there is no way to get that firewall back to central remotely. This is not good for an organization like us which has firewalls deployed in multiple locations.
What problems is the product solving and how is that benefiting you?
Sophos XG has played a huge role in integrating our POS throughout the company, as the rules and policies are very easy to set with great protection.
XG Firewall - Easy to use and a must have heartbeat bundle with Endpoint protection
What do you like best about the product?
Sophos XG Firewalls are easy to deploy and configure. When integrated with Sophos Central and Endpoint protection you are able to manage and monitor all your workstations and servers from one pane of glass. The dashboard is complete, easy to use, and easily becomes one of the most viewed resources in managing your IT infrastructure. The reporting function built in to the XG Firewalls is easy to look at and find the information you need when you need it. In conjunction with the Sophos End Points, we have averted two ransomware attacks whereas Sophos intervened as designed and shut down the ransomware before it could spread. I do want to stress that everyone should have Sophos support help them review their Sophos Central settings and make sure they have all the protection they want/need active and running.
What do you dislike about the product?
Sophos should up their game on support wait times, this has been a challenging year for everyone, so I am hopeful that we see far less hold times in the future.
What problems is the product solving and how is that benefiting you?
Central Administration along with central monitoring of all security threats, using XG firewalls and Sophos Central together. Ensuring all our branch offices are behind an Enterprise-level firewall, with cascading rules that keep all sites secure.
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