Has offered reliable support with an intuitive interface for configuration
What is our primary use case?
We have experience with Sophos XG, which is the older version as well. It has been around three or four years that I have been working with Sophos XG.
We are the partners of Sophos XG, and we are in the partners platform.
For Sophos XG, we are not using it in our on-premise environment, so we pitch it to customers based on their requirements.
In some scenarios, we offer maintenance for the firewalls, especially in high availability situations.
What is most valuable?
The interface of Sophos XG is basic, and we can manage it easily compared to other firewalls; for example, it is much easier for configurations than Palo Alto.
Regarding the security level in Sophos XG, we need to see the Gartner reports because there are competitors such as SonicWall that we have to consider.
As for valuable features in Sophos XG, I am not able to recall many at this moment, but it has good integrations with Active Directory Protocol and others.
What needs improvement?
I do not have any specific ideas on what disadvantages Sophos XG could improve upon.
Everything has been good; I have not encountered any major challenges or problems.
AI could be one of the area for improvements.
For how long have I used the solution?
It has been around three or four years that I have been working with Sophos XG.
What do I think about the stability of the solution?
We have found that Sophos XG is stable; I would say it is stable overall.
What do I think about the scalability of the solution?
I am not sure how scalable Sophos XG is.
We have not reached any enterprise customers pitching for Sophos XG, so I have no clarity on its effectiveness for them.
How are customer service and support?
The technical support from Sophos XG is good, and the response times are also good.
How would you rate customer service and support?
How was the initial setup?
The installation of Sophos XG is quite easy, and we have not found any difficulties in the process.
What other advice do I have?
That is the older version of Sophos XG.
Generally, Sophos XG is used in an on-premise environment.
Adding AI features would be practical, especially given the current trend of integrations across products.
Clients would use AI in the product for addressing configuration issues or simply to query the AI when they face problems.
Regarding disadvantages, only the potential for AI in configuration seems to be the area for improvements; I cannot clarify any more disadvantages.
I give Sophos XG an overall experience rating of nine out of ten.
Excellent support and great price point
What do you like best about the product?
The support offered is great and Sophos Central is easy to use. The hardware is easy to implement and replicate.
What do you dislike about the product?
Sophos Central could be improved and bugs in firewall firmware could be tested more thoroughly.
What problems is the product solving and how is that benefiting you?
Sophos Firewall keeps the networks at our clinics running smooth and provides tools to manage remotely well.
Solid firewall with good support
What do you like best about the product?
Ease of use on day-to-day business and excellent support when needed from both Sophos as our partner.
What do you dislike about the product?
Not always easy te spot why some traffic is blocked.
What problems is the product solving and how is that benefiting you?
Secure traffic between internal VLAN's and also WAN traffic on multiple levels
Satisfied Customer
What do you like best about the product?
Tech support by local provider, sophos community
What do you dislike about the product?
Advanced antispam features and some reporting options
What problems is the product solving and how is that benefiting you?
Overall Security,
Sophos Firewall is a very good solution for mid-size companies
What do you like best about the product?
Easy of configuration and use and overall all the services we expect from an UTM solution. Good support service.
What do you dislike about the product?
Local log management. object deletion management and webserver log retention.
What problems is the product solving and how is that benefiting you?
Protection of business process and safe user Internet access
I'm a long time customer
What do you like best about the product?
Stability and performance. The centralized console
What do you dislike about the product?
I don't have any iussue about using Sophos Firewall
What problems is the product solving and how is that benefiting you?
I use for security anche connecting the company sites
VPN needs optimization despite user-friendly firewall UI
What do you like best about the product?
The UI and overall experience is pretty straightforward. There are some network features, which are a bit harder to reach, but it hasn't been problematic nor frustrating to use the firewall, but rather the opposite. I haven't encountered any problems that indicate core problems with the way the firewall works.
What do you dislike about the product?
No language changing after loggin in.
No MFA text box for logging in.
What problems is the product solving and how is that benefiting you?
It's the main firewall for our company and reliably connects all of our locations together. Its ease of use allows us to impliment the site-to-site solution with ease.
Sophos Firewall Review
What do you like best about the product?
Easy to use and manage.Automatic SDWAN tunnel creation and management from sophos central.
What do you dislike about the product?
High CPU utilization issue,Site-to-site tunnel fluctuation.
What problems is the product solving and how is that benefiting you?
Sophos Firewall addresses multiple challenges by offering centralized management through Sophos Central, making it easy to manage multiple firewalls from a single dashboard. It is also a cost-effective solution, ideal for small and mid-sized locations.
Great integration with other Sophos products.
What do you like best about the product?
Seamless integration with other Sophos products.
What do you dislike about the product?
The user interface isn't always helpful.
What problems is the product solving and how is that benefiting you?
Trying to make our network as secure as possible.
Review of sophos firewall
What do you like best about the product?
Easy to use.
User friendly interface.
Access to firewall via browser from anywhere with Sophos central.
What do you dislike about the product?
Change of some features location on the interface.
Sophos assistant presence too flagrant.
What problems is the product solving and how is that benefiting you?
Prevent external access to local network.
Only authenticated user have access to network with Sophos VPN.
Configure Specific ISP to Specific port.
