I use Sophos XG for security products and have two lower sites. One is for production, and one is for security. I use it for security. For our management team, I will use it for production in the future. We focus on network security, and for threat protection, customers also use other products like Bitdefender and Kaspersky on their workstations and servers.
Sophos Cloud Firewall (PAYG)
SophosExternal reviews
676 reviews
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Secure and Easy to Manage — Sophos Firewall Delivers
What do you like best about the product?
The user-friendly interface makes it simple to manage rules and monitor traffic. Integration with Sophos Central offers centralized control, and features like web filtering, app control, and synchronized security help strengthen overall protection. Real-time reports also make it easier to spot and respond to threats quickly.
What do you dislike about the product?
Firmware updates can take time and need careful planning. Some advanced features have a learning curve, and detailed reports sometimes require extra licenses or modules.
What problems is the product solving and how is that benefiting you?
Sophos Firewall helps us block external threats, manage bandwidth usage, and control user access to the internet and applications. It has improved our network security posture, reduced malware risks, and simplified security management through centralized control and real-time monitoring.
AI-enhanced features boost network security and reporting capabilities
What is our primary use case?
What is most valuable?
For network security, I use Sophos XG for entire network protection. The AI-enhanced security features are important to me, as they provide enhanced features for business reporting and automation. Our customers are also happy because of its AI capabilities, which satisfy them in terms of security features. Sophos XG focuses on network security, a crucial aspect for me.
What needs improvement?
The main improvement needed is in the pricing. It is a little higher when compared to competitors like Huawei. There are many Chinese products in Myanmar, and their prices are more competitive. Sometimes, for budgets with limitations, I offer Chinese products like Huawei. Additionally, Sophos XG's response time is sometimes delayed due to time zone differences in customer support.
For how long have I used the solution?
I have been using Sophos XG for one year.
What do I think about the stability of the solution?
I rate the stability of Sophos XG as eight out of ten because there are sometimes delays in response, likely due to time zone differences.
How are customer service and support?
I have tried Sophos's technical support, and it's okay. If I rate it, I would give it an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It's not difficult for me and my team to install, but technicians need experience.
What about the implementation team?
Three to five engineers usually take part from our side in maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little higher compared to Chinese products like Huawei. For those on a limited budget, I sometimes prefer Huawei. However, if the customer focuses on security features and reliability, I don't use Chinese products.
Which other solutions did I evaluate?
Comparisons were made with competitors like Huawei, Fortinet, and other Chinese products.
What other advice do I have?
I recommend Sophos XG to other customers. For overall reliability, network security, threat protection, and everything, I rate it nine out of ten. The AI-enhanced security features are significant and satisfying. Reporting and automation features are valuable. Sometimes, there are delays in customer support responses due to time zone differences. Overall, I rate the solution nine out of ten.
Sophos Firewall and Endpoint Protection
What do you like best about the product?
Interface of the sophos firewall is really cool which makes is easier to use. moreover, we have seen little to no latency and disruption in network
What do you dislike about the product?
Sometimes, there are way too many false positives, which unnecessarily increase my workload as I am responsible to manage those alerts.
What problems is the product solving and how is that benefiting you?
i could manage multiple firewalls in groups and make the configuration streamlined for policy updates, which saves a lot of hassle and time
A Firewall that Gave us the network visibility that we need
What do you like best about the product?
Product Stability, Network Visibility and Product Support,
What do you dislike about the product?
VPN Logs, Policy Based Routing (Previously configured into the rule and now moved to Gateway Management).
What problems is the product solving and how is that benefiting you?
Network Visibiliy and Protection against Zero-Day vulnerabilities.
Simply practical for users
What do you like best about the product?
Does what it should, settings are logical.
What do you dislike about the product?
For our purposes, there are no restrictions or problems.
What problems is the product solving and how is that benefiting you?
Securing a test network.
Great Operation and maintenance
What do you like best about the product?
Sophos firewalls are gaining a foothold in large companies.
Sophos has a lot of documentation and very good phone support.
Operation and maintenance is very user friendly.
The migration process from xg to xgs has been very easy.
Sophos has a lot of documentation and very good phone support.
Operation and maintenance is very user friendly.
The migration process from xg to xgs has been very easy.
What do you dislike about the product?
To say the least, sometimes support sends links to guides without asking if you need help.
What problems is the product solving and how is that benefiting you?
Sophos Firewall solves operation and management in small it teams
All in one place!
What do you like best about the product?
The onboarding process was smooth with paid support hours.
What do you dislike about the product?
Some of the features and items that were learned from older firewalls had a different place and purpose in the new UI with the new firewall configurations.
What problems is the product solving and how is that benefiting you?
Its keeping us secure by not causing issues to solve.
Advance security that is easy to manage
What do you like best about the product?
Advance security with great visibility, high level rules and policies to customize firewall needs. easy to backup and update via cloud managed.
What do you dislike about the product?
Was hard to setup and hard to trouble shoot advanced network problems with AWS. Reports are not up to expectations and not easy to customize.
What problems is the product solving and how is that benefiting you?
Needed virtual firewall in AWS to protect our private cloud from the internet. needed visibility of all traffic in and out of AWS internet.
Sophos Firewall
What do you like best about the product?
Sophos Firewall syncs great with the endpoints and logging real-time traffic is great. Sophos in general offers so much from being able to see all devices and alerts from the firewall in one location in Sophos Central. The best part of Sophos is the MDR side of it knowing I can go home at night, and my environment is still being watched.
What do you dislike about the product?
When trying to be more granular on configurations of rules it can get a little complex and confusing for someone who is less experienced. That can be said for web filtering as well. But all in all, it's a good product.
What problems is the product solving and how is that benefiting you?
The security within our environment from creating tunnels to running separate areas off of Sophos DHCP it's drastically helped us improve overall security.
One stop solutipn for your security needs
What do you like best about the product?
Presales support is really good. They have entire portfolio of security solutions. Easy to deploy & configure.
What do you dislike about the product?
post sales support can be better. Some security features slows down the system
What problems is the product solving and how is that benefiting you?
Helping me manage network traffic. Improved system performance. Compliance with securityregulations.
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