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Reviews from AWS customer

2 AWS reviews

External reviews

205 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Ty P.

The most versatile firewall i have ever worked with.

  • February 24, 2021
  • Review provided by G2

What do you like best about the product?
The capabilities, along with being able to pair it with your Sophos end point.
What do you dislike about the product?
The logs are somewhat difficult to navigate/understand.
What problems is the product solving and how is that benefiting you?
VPN connectivity is awesome, being able to monitor/lock down PCs via the firewall.


    Apparel & Fashion

XG 210 - Decent firewall for Small Business

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
I think that the base firewall features are able to be established by just about any user. More complex tools are available, as is a CLI for those who want to script a deployment. There are additional licensed features that help increase security for things like email scanning and web filtering as needed.

One feature that was useful was exporting partial configurations. This allowed us to upgrade models from smaller units by simply taking the configs to a different Sophos XG device through a relative simple process. It was less than 15 minutes to replace the smaller unit with a newer one.

An added bonus is the Sophos Community. The knowledge-base and discussions are deep which means being able to look up just about any configuration question or concern.
What do you dislike about the product?
Some features are buried a few layers deeper than needed in the web interface. This results in having to drill down a couple of levels to make changes, then going back to the base layer to enact them. Sophos should develop linked actions, like a wizard, to help complete tasks such as enabling VPN. This would help more basic users through setup faster.

Another problem is licensing and ownership change. After purchasing a firewall through secondary markets to test with, it was discovered the previous owner had to sign and file a release with Sophos. It took us over a month to get ownership changed and and another month to finally get a proper license assigned to the unit.
What problems is the product solving and how is that benefiting you?
The Sophos provides secure VPN access, something the business was doing by exposing a remote desktop server. Much tighter security has also prevented users through licensed web site filtering has reduced bandwidth overhead, allowing the business to hold off on ordering a larger circuit.


    Chris C.

Great SMB NGFW at an affordable price.

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
The thing I like the best about the XG firewall is the integration with their endpoint. I have yet to see a vendor that has this capability yet. You get more insight into your network especially with application control. Knowing exactly what devices are talking to what is crucial in securing your business. Plus they don't sock you for VPN licenses.
What do you dislike about the product?
The only thing I dislike is the lack of 3rd party integration. I know Sophos is making their API more accessible to 3rd party (SOAR, SIEM, etc), but I'd really like to see integration into Aruba's Clear Pass.
What problems is the product solving and how is that benefiting you?
Being able to stop lateral movement with the integration from Sophos Security Heartbeat. This also includes Synchronized Application Control. Lastly, you g t advanced IPS capabilities at the perimeter level as well.


    Faustine C.

A powerful firewall with advanced features

  • February 04, 2021
  • Review provided by G2

What do you like best about the product?
A powerful firewall
Synchronization with Sophos Endpoint solutions
What do you dislike about the product?
Difficult to troubleshoot some scenarios as parameters are mostly invisible from the troubleshooting interfaces
What problems is the product solving and how is that benefiting you?
Protecting internal network, servers and endpoints


    Danish I.

I have three years of experience in Sophos.

  • November 09, 2020
  • Review provided by G2

What do you like best about the product?
VPN tunneling
Sandstorm
Application gateway
What do you dislike about the product?
Slow response of Web user interface.
Slow routing convergence.
What problems is the product solving and how is that benefiting you?
working on email protection, we were stuck to stop spam. but using XG firewall as a MX server providing us the best email protection.
Recommendations to others considering the product:
The best product of Firewall in terms of protection from unknown threats and cloud governance.
Easy to configure.


    Telecommunications

Very easy to manage rules

  • November 07, 2020
  • Review provided by G2

What do you like best about the product?
Everything is automatically integrated into the portal and rules, networks and settings can be fully managed
What do you dislike about the product?
Need a detail training session when purchasing it.
What problems is the product solving and how is that benefiting you?
Our need when discussing a new security solution was to achieve a three-point integration: edge security, endpoint protection, and an integrated VPN. The only brand that met these three goals according to our needs and possibilities was Sophos, and it did so with great success.


    Duay R.

Very good experiences with Sophos XG appliances

  • October 22, 2020
  • Review provided by G2

What do you like best about the product?
Log view is very helpful when troubleshooting.
What do you dislike about the product?
Installation/activation process sometimes is a bit slow.
What problems is the product solving and how is that benefiting you?
Slow internet experience. Very efficient when inspecting traffic.
Recommendations to others considering the product:
From the options available in the market, Sophos XG firewalls are one of the most secure, reliable and easy to manage appliances.


    Dave

Works well, needs some improvement

  • October 07, 2020
  • Review from a verified AWS customer

We have been using the XG Firewall in AWS since April 2020 and found the Firewall was easy to deploy and works well. The Web Content filter works very well. We did use Heartbeat but the Firewall started blocking a server even though the Sophos Server agent reported ok. I reinstalled the agent and this resolved the issue. We also have this issue with on-premise Firewalls so this could be a issue with the XG overall and/or the Sophos Agent. Heartbeat is a great feature but Sophos needs to perfect false positives. I would have rated 5 stars if I was able to use Heartbeat.


    Health, Wellness and Fitness

Great Support

  • August 30, 2020
  • Review provided by G2

What do you like best about the product?
Phone support and easy Firewall to setup
What do you dislike about the product?
long time waiting on the phone to talk to support
What problems is the product solving and how is that benefiting you?
Network small office, clinic or dental clinic. Easy and quick setup
Recommendations to others considering the product:
go for it, suport is great


    Financial Services

Sophos experience

  • November 27, 2019
  • Review provided by G2

What do you like best about the product?
Regular updates, good bandwidth management, strong rules and policies, templates, Strong online support team, Replacement policy
What do you dislike about the product?
Email Filtering, More should be done on the firewall to detect malicious emails.
What problems is the product solving and how is that benefiting you?
Intrusion prevention, Protection of servers , Web browsing, Malware attack prevention, Routing services
Recommendations to others considering the product:
Sophos is a strong firewall that offers security features needed in modern day world