The Command Center can give people the ability to view and restore their data
What is our primary use case?
I've done almost everything with Commvault, e.g., back and forth centralization for file systems and applications like SQL, Oracle, VMware, and Hyper-V. Commvault does a lot of integration.
Most of our installations are on-premise, but I remember doing one installation on the cloud.
We always work with the latest version of the solution.
How has it helped my organization?
We are not utilizing Commvault as it should be. Most installations are for backup and protecting data. We have it on cloud or on-premise. Most of the customers need only this. So, I haven't given real value other than backup and restore. However, we are working on this with our customers, trying to give them the culture of how to use this data and product with value. For example, using Commvault to migrate your applications.
What is most valuable?
You can back up everything from this one backup solution. You can do backups, archives, and replications. You can backup 89 percent of the application.
It can support the backup to and from the cloud. The cloud integration with Commvault is excellent. It can support a lot of cloud vendors, like Amazon, Azure, and Google Cloud Platform.
The endpoint protection for PCs, laptops, and mobile devices is a feature that they have done a lot of hard work with. It can do backups anytime, e.g., when you have a device connected from on-premise, when are you connected through the WAN, and if you didn't do the right setup. This is a good feature.
If you have cloud applications and payment applications, you can migrate from the payment app to the cloud and also migrate from one cloud to another cloud. There is a lot of flexibility on what you can do in Commvault.
In Commvault, they used to use only the CommCell Console for backup and configuration. They have been working on a new console for quite some time now. The last time I installed the solution (maybe last week), I used the Web Console, which is excellent. Commvault can be a bit complex, but on the Web Console, they have done very beautiful work. You can do a lot of things easily and simply with the Web Console. It has 90 percent solved the complexity of Commvault. You sometimes need to log into the complex interface, but almost everything can be done from the web interface.
The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area.
What needs improvement?
I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect.
For how long have I used the solution?
We have been using the solution for two years.
What do I think about the stability of the solution?
The stability is excellent. Once you install and configure everything the right way, there is only the infrastructure. If there is a problem with the infrastructure, it will reflect on your backup. If there are no problems with the infrastructure, then there will be no problems. I have been working with Commvault for two years and don't remember opening more than 10 cases for a lot of customers.
What do I think about the scalability of the solution?
It is easily scalable. You may need to add a gateway, proxy, or media server to the environment before adding more data to the environment.
Something that is not commonly used is that you can use Appian as a backup storage solution in one integrated package.
How are customer service and support?
I rarely use the technical support because of the stability. The technical support is very good. Once you have a case, depending on the severity, there is an engineer who will connect with you. That's the most important thing when you have a problem. They will connect with you and solve your problem on spot. Commvault has a built-in feature that if it's connected to the Internet with one click you can upload all the logs. Then, the Commvault engineer can see all the logs he needs. Most of the time, it takes one hour for a problem to be solved as they have excellent support.
It's an excellent solution for cloud support. One of the important features that I am selling and trying to convince customers to use is the backup for Office 365, SharePoint, and OneDrive from Microsoft. Microsoft can be in your environment with high availability and everything will be good, but if you delete it by mistake, then for a short period Microsoft can't restore anything. Also, the way Chromebooks integrates with the cloud services is excellent.
Which solution did I use previously and why did I switch?
I started my experience with HPE Data Protector, which I now hate, because it's now Micro Focus and it's killing me.
I have worked with Dell EMC. Their solution does the work, but there are a lot of the problems with the ESXi.
I have worked with NetBackup. NetBackup is good, but I haven't seen the new feature like they have in Commvault for integration.
I have also worked with Veritas Backup Exec.
How was the initial setup?
With Commvault, if you need basic integration and configuration but no advanced features, then you can do the setup in maximum three to four hours. However, if you need to do everything, you will need everything to be organized for you to work.
What about the implementation team?
For the backup specifically, you have to implement the basic design with every client. It then depends on their needs, environment, and how we can make their life easier. Every time, we have to change something in order to give our customers the best experience.
What was our ROI?
The solution enables our customers to save on infrastructure costs by being able to manage what were disparate data management solutions in one place. It is one of the most important features: You can do backup for almost everything from one platform. Plus, you can reduce costs by using any cheap storage and still have the deduplication feature. You can present any cheap storage for the backup and not have to worry about the B2B high cost appliances, like HPE, Dell EMC Data Domain, etc. When you can do everything from one place, it's always better. It will reduce cost on the infrastructure and human resources who manage the environment.
What's my experience with pricing, setup cost, and licensing?
It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need.
Which other solutions did I evaluate?
The most important feature that other backup solutions in the enterprise field are missing is a built-in feature for deduplication. It has a buildt-in deduplication engine and database. Therefore, you don't need another B2B vendor, like Appian, in order to do the deduplication. This is the most important feature that other solutions don't have. Most of them need another solution, like Appian or B2B storage. Also, the integration with storage and the snapshots (taken from the storage) have a lot of variety.
I'm a fan of Commvault. I have worked with a lot of backup solutions for about eight years. Commvault is the best until now that I have worked with.
Commvault is the best for cloud integration. I tried VMware where you can back up to the cloud, but it's not easy. With CommVault, you can see the cloud environment, cloud machines and virtual machines (such as on-premises virtual machines). With other solutions, there are a few limitations.
I am still working with Veeam.
There is also another solution, Cohesity. It is a good solution but it still has a lot to do.
What other advice do I have?
Buy Commvault. It is an excellent backup solution. I would recommend the solution.
What is important to Commvault is the flexibility. E.g., if you have a new application that you want to integrate, but it's not supported, they can help you with that. They will start immediately working on it with the development. We have talked with Commvault many times, and this was one of the things that they are proud of. They can give you an integration, even if it's not integrated yet. In addition, Commvault has done a partnership with HPE, which helps with integrations.
I would rate the solution as a 10 (out of 10).
The Product Is Awesome, But Time To Market Requires Improvement.
What do you like best about the product?
The company has a very rich and full integration and support list, which I find to be a key factor for the brand.
What do you dislike about the product?
It's still a little bit easy to use and eat, but I think they are taking great steps in this area.
What problems is the product solving and how is that benefiting you?
Both people are trying to bring the best possible product experience from technology to customer support, and they are really doing that.
Recommendations to others considering the product:
Talk about you and build the material to help disaster recovery scenarios.
Commvault backup is the best
What do you like best about the product?
Easy to use and I can find everything I need.
Setup and installation is easy, architecture is very good
What do you dislike about the product?
If you don't know architecture and application, it can see hard
What problems is the product solving and how is that benefiting you?
it takes All enterprise application backups of us, also we make monthly restores with Commvault workflow automation
Backup solution that will support any and all systems
What do you like best about the product?
Commvault support a huge range of hardware and software platforms for backup.
There is continual innovation of features, and expanding support for new systems.
The technical support team are very good
The user community surrouding the product are also engaing
The licensing model has recently been overhauled and simplified
What do you dislike about the product?
The product can feel complex and prone to being particular and throwing errors. This is due to the large and far reaching nature and interactions with systems it is backing up.
The logs do contain all the information you need, but can equally be overwhelming and time consuming to fully understand - however that does promote a better understanding of the product and the systems you are backing up!
What problems is the product solving and how is that benefiting you?
Backing up and writing to hetrogeneous systems
Automating DR to the cloud
Data discovery and compliance search
Commvault backup solution for servers
What do you like best about the product?
its easy in use we just need to install the agent in the server which we want to take backup of.
it support many backup types like file level, os level, application level.
we can schedule the backup by setting backup policy in this
What do you dislike about the product?
for cloud we have to integrate the VDCs one by one
What problems is the product solving and how is that benefiting you?
we are taking file level backup as per customer requirement
we schedule backup policy as full backup or incremental backup as per customer need
we perform test cases time to time by restoring the server using the backup that had taken earlier
Recommendations to others considering the product:
its good for file level backup as we are facing issues in os level and application level but for file level its very easy to use just need to install Commvault agent on required server and we are ready to take backup.
Robust Tool for Enterprise environment
What do you like best about the product?
Remote installation and configuration of backup is very good.
Software cache is an ultimate option as it will download all the required packages at on place can be used to install
Report is integrated with the tool and it has really good options, which is helpful for audit
Under security we can set up a group of user with different access set. that is very good option.
When we contact the support and need to send the logs it is very easy to share the logs as it is integrated with job.
Support is very good and Engineers give very good information on the issue we have opened case.
Documents and KBs available by COmmvault is very good.Even their training is also very good.
What do you dislike about the product?
It is complex to explore as it is having vast option.
Console is more confusing as there are hundred of options and tabs
Restore of expired data is little complicated as compared to other environment.
What problems is the product solving and how is that benefiting you?
We have configured eMail archiving for the exchange and has very helpful for restore the mailbox or emails as it is very quick and easy.
Audit trail report has provided the detailed information about the changes made to the policies and who has done it.
Recommendations to others considering the product:
If the environment is large with all the possible application and domain then Defiantly choose Commvault as your solution.
Their data retrieve is very simple and easy. specifically email archive and retrieve.
good backup tool
What do you like best about the product?
Its easy to archive data using this tool. it archive the Terabytes of data easily without any problem.
No issue occurs while copying the data. So its makes storing, managing and discovering file content a whole lot easier.
What do you dislike about the product?
only prerequistes like some kind of Antivirus exception required to run this program .
What problems is the product solving and how is that benefiting you?
BACKUP OF DATA MORE for resolving any future issues
Recommendations to others considering the product:
please fulfill prerequisites and then go ahead
Commvault User Experience
What do you like best about the product?
This has good reliance on DNS and constantly has good product revision/
What do you dislike about the product?
The media agents aren't too beneficial for data visualization and archiving old data.
What problems is the product solving and how is that benefiting you?
It helps reduce the storage footprint for customers profiles and acts as a good long term back up solution.
Great Backup Solution
What do you like best about the product?
Backup your VM's and O365. Also has a compliance search option for audits.
What do you dislike about the product?
I cannot think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
Backup and restores, has great support!
Recommendations to others considering the product:
Very granular.
Commvault review
What do you like best about the product?
It is an excellent backup tool that makes our lives easier. Also, their knowledge base is very helpful.
Live support it is awesome, very professional staff who know what they are doing.
What do you dislike about the product?
It is a little bit complicated to set it up. You need to be careful while creating the backup types and times.
You cant create a media agent without having the hostnames.
What problems is the product solving and how is that benefiting you?
Since we implemented Commvault we have solved many issues when losing important data we lost.
The main benefit is that we need to recover a file we can do it anytime, also we can set up as many types of backups as we want (full, incremental). Also, their console alert it is extremely useful since you can identify easily if there is an issue when doing the backups.
Fast response when talking to them via chat or phone.
Recommendations to others considering the product:
I would strongly recommend Commvault for any type of business because you can reduce headaches when losing an important file or email. Excellent live support that can assist you anytime, anywhere. They are very professional and resolve our problems all the time