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Reviews from AWS Marketplace

13 AWS reviews

External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Best monitoring tool in digital fast moving workspace with AI enabled

  • August 10, 2021
  • Review verified by G2

What do you like best about the product?
AI component. Synthetic monitoring & the recent pixie auto-telemetry feature. It's cool.
What do you dislike about the product?
Service maps don't have a time filter. Rest API support is lacking so far.
What problems is the product solving and how is that benefiting you?
We have solved the operational silos so far with observability across teams. Data ingestion cost is cheap & reasonable.
Recommendations to others considering the product:
If you are looking for a cost-effective & modern, fast-moving & complex digital environment to be monitored for zero downtime, this tool is the best choice.


    Sachin M.

Go to tool for any analysis, debugging, statistics

  • August 10, 2021
  • Review verified by G2

What do you like best about the product?
NRQL, very similar to SQL, quickly writes to get desired data, create dashboards, or even share the result via quick link.
What do you dislike about the product?
There are some limitations to save text data. I would love to store full text or JSON data, it would be great to analyze later.
What problems is the product solving and how is that benefiting you?
Try to find out any anomalies from the logs we save to NRQL.

Able to quickly find out issues from analyzing data.


    PRABHAT M.

New Relic

  • August 02, 2021
  • Review provided by G2

What do you like best about the product?
The APM feature is best , the ease of integration with different providers like aws ec2 , aws rds .
What do you dislike about the product?
When compared to DataDog , the price is on a higher side .
the logging portion needs to be improved .
the dashboards needs to be more intuitive .
There is lag in getting live data on dashboard .
What problems is the product solving and how is that benefiting you?
logging & montoring .
Previously we used to manually login on each ec2 & check logs , but now it has been very useful , but still logging needs to be improved .


    Financial Services

Great product

  • July 23, 2021
  • Review provided by G2

What do you like best about the product?
The way that organizes and the new dashboards this allows a lot of flexibility for support people
What do you dislike about the product?
Is very strange to change from old panel to new it cost some work to understand this change
What problems is the product solving and how is that benefiting you?
E are giving visibility to people that can't see the infrastructure directly but needs to resolve or take a first lo to the reported problems


    Manojkumar T.

Newrelic One - A complete end to end observability platform solution

  • July 21, 2021
  • Review verified by G2

What do you like best about the product?
Intuitive UI and ease of accessing data
Visualize, analyze, and optimize your entire software stack from one place.
Bundle of integrations to 3rd party tools and ease of getting data
Querying capabilities to perform analysis of data using NRQL
What do you dislike about the product?
I feel Newrelic One is complete revamp of older Newrelic product so need to learn a lot of new things when you are used to older platform
NRQL is robust and requires one more SQL type querying stack to be learnt
Newrelic is costlier product in the market
What problems is the product solving and how is that benefiting you?
Complete end to end visibility of the applications
Ease of identifying and troubleshooting application problems
Centralized monitoring platform for all developers, operations and support folks to act on issues


    Victor T.

Great tool to review applications insights overtime.

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
Overtime view to see average application performance.
What do you dislike about the product?
Unable to create Jira tickets from errors.
What problems is the product solving and how is that benefiting you?
Errors, slow-performing areas.


    Computer Software

New Relic has been a very useful tool for monitoring services health and has really nice views.

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
I like the integrations aspect and I also loved the user-friendly UI.
What do you dislike about the product?
I think there is scope for advanced analytics drill down on health and monitoring dashboards
What problems is the product solving and how is that benefiting you?
Monitoring application health and pager duty integration
Recommendations to others considering the product:
Good for setting up infrastructure health view


    Carl B.

Great Product - Nothing Else On the Market Comes Close to This Product!

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
The quick access to view my entire network on a single page. The ease of setup of alerts and the built-in AI features automatically alert me on anomalies set up without me having to do anything!
What do you dislike about the product?
I have not found anything that I dislike yet.
What problems is the product solving and how is that benefiting you?
I am solving application errors and server errors, also issues that may arise in our Kubernetes Env. The benefits are enormous because I no longer have to write reports and alerts manually, physically and very quick access with minimal efforts to reports that describe the issues.
Recommendations to others considering the product:
Great Product, nothing else on the market comes close. Out of the box, this is the best product.


    Sachin M.

Insights tool for monitoring and alerting

  • July 20, 2021
  • Review verified by G2

What do you like best about the product?
NRQL, writing NRQL to get the time-series and detailed data as needed to make different decisions. I also like APM which shows that we have errors or long running transactions, we can use those to find the cause and optimize the work flow.

Now it also provides to search and view logs from the papertrail, this has made new relic a single tool to go.
What do you dislike about the product?
It doesn't allow to store JSON or text for more than a few lengths of characters. It would be great to have 5000 varchars.

It would also be helpful if the autocomple feature always work properly while writing the NRQL. I have observed that it works sometime while other times it does not work properly.
What problems is the product solving and how is that benefiting you?
We are finding bugs and issues before the clients do in the software so that we can fix them. I also like APM which shows that we have errors or long running transactions, we can use those to find the cause and optimize the work flow.

Now it also provides to search and view logs from the papertrail, this has made new relic a single tool to go.


    Yurii P.

Usefull out of box!

  • March 26, 2021
  • Review verified by G2

What do you like best about the product?
Lots of useful out of box functionality, with a very little setup.
What do you dislike about the product?
A bit slow UI. Rather that that, it is very good
What problems is the product solving and how is that benefiting you?
Application monitoring gives lots of insights, up to the code level. It makes debugging performance issues very easy