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Streamlined Observability with Seamless API Integration
What do you like best about the product?
I love how New Relic provides full-stack observability across our mobile apps, backend services, APIs, and infrastructure, making it invaluable for monitoring performance, detecting issues early, analyzing logs, and maintaining reliability across our entire system. The ability to bring metrics, logs, traces, dashboards, and alerts into a single unified platform offers true end-to-end visibility and eliminates the need for multiple tools. This cohesiveness streamlines our process and enhances efficiency. The ease of integration between APIs and mobile interfaces is another standout feature, which, combined with seamless API ↔ mobile linkage, allows quick debugging through tracing an entire request flow from mobile client to API and back. Additionally, the onboarding experience was extremely smooth due to well-documented installation steps, effective auto-instrumentation, and meaningful auto-generated dashboards. This simplified integration allowed us to start capturing real data within minutes, making it an effective and engineering-first solution compared to CleverTap, which we previously used.
What do you dislike about the product?
I find the dashboard feature in New Relic lacks a drag-and-drop functionality, making it difficult to build. It could be more flexible and easier to work with. The absence of customizable layouts, effective global filters, and faster load times hinders usability. Additionally, relying heavily on NRQL for creating complex views is cumbersome. Enhancements such as versioning, richer drill-downs, mobile-friendly layouts, and improved collaboration tools are needed to improve the overall dashboard experience.
What problems is the product solving and how is that benefiting you?
I use New Relic for full-stack observability, providing comprehensive visibility across mobile apps and backend services, allowing us to monitor performance, detect issues early, and maintain system reliability. It simplifies monitoring by unifying metrics, logs, and traces, enhancing our debugging and operational efficiency.
Proactive Monitoring with Robust Alerts
What do you like best about the product?
I use New Relic for monitoring application performance, tracking errors, and ensuring that the system runs smoothly, which really enhances my workflow efficiency. The ability to identify issues quickly is invaluable, especially in recognizing API slowness and debugging production issues faster. The alert system is incredibly helpful as it allows me to stay proactive by identifying issues in real time before they impact users, saving us from potential downtime. I love the detailed transaction traces feature, which provides in-depth insights into API slowness or unusual traffic, enabling me to respond swiftly and appropriately. The initial setup of New Relic was easy, with clear installation steps, although configuring alerts and dashboards required a bit more time. Overall, these features significantly contribute to maintaining performance reliability and optimizing system operations.
What do you dislike about the product?
The dashboard load time could be reduced, especially when it contains multiple queries and during peak hours.
What problems is the product solving and how is that benefiting you?
I use New Relic to monitor application performance, quickly identify issues, track errors, and ensure smooth system operations, utilizing real-time alerts and detailed transaction traces to address API slowness and debug production faster.
Great for Performance Insights and Debugging
What do you like best about the product?
What I like best about New Relic is how quickly it helps me understand what’s going wrong in our application. The dashboards are clean, and I can get to the important metrics—like response time, error rates, and slow transactions—without digging around too much. The real-time insights are extremely helpful, especially when we’re troubleshooting production issues. It saves a lot of time and gives a clear picture of system health almost instantly.
What do you dislike about the product?
One thing I dislike about New Relic is that some of the advanced features feel a bit overwhelming at first. The platform is powerful, but certain sections are not very intuitive, and it takes time to figure out where everything is. The UI can feel cluttered when you're trying to drill down into detailed traces or custom dashboards. Also, some features require extra configuration, which isn’t always obvious from the start.
What problems is the product solving and how is that benefiting you?
New Relic helps us identify performance issues quickly and understand exactly where bottlenecks are happening in our application. It gives clear visibility into slow APIs, database queries, error spikes, and overall system health. Because of this, we catch issues much earlier and fix them faster, which directly reduces downtime and improves user experience.It also centralizes our logs, metrics, and traces in one place, so debugging becomes much easier. Overall, it saves time during incident investigations and helps the team stay more proactive instead of reacting after users report problems.
Unified Observability and Real-Time Insights Made Simple
What do you like best about the product?
New Relic’s unified observability platform, real-time insights, and easy dashboards make performance monitoring simple and highly effective.
What do you dislike about the product?
What I dislike about New Relic is its complex pricing structure and steep learning curve, which can be challenging for new users and small teams to manage effectively.
What problems is the product solving and how is that benefiting you?
New Relic solves the problem of limited visibility into application and system performance by providing real-time monitoring, error tracking, and deep performance insights. It benefits us by helping quickly identify issues, reduce downtime, optimize resource usage, and improve overall application reliability and user experience.
Effortless Real-Time Insights with an Intuitive Interface
What do you like best about the product?
I really appreciate how New Relic provides clear, real-time insights into application performance with minimal effort required on my part. The intuitive user interface makes it easy and stress-free to identify issues quickly.
What do you dislike about the product?
There’s not much to complain about, although a few of the more advanced setup steps might seem a little technical initially. However, after everything is set up, it operates smoothly and reliably.
What problems is the product solving and how is that benefiting you?
New Relic helps us quickly identify performance bottlenecks, crashes, and slow network calls in the Android frontend. This has made debugging faster and improved overall app stability and user experience.
Comprehensive Monitoring with Real-Time Insights and Custom Dashboards
What do you like best about the product?
1. End-to-end visibility across the entire application stack: It lets you monitor backend, frontend, infra, logs, and APM in one place.
2. Real-time performance insights: Immediate data updates help quickly detect spikes, latency, and errors.
3. Powerful dashboards and customizable visualizations: Easy to build visual boards that give business + technical clarity.
2. Real-time performance insights: Immediate data updates help quickly detect spikes, latency, and errors.
3. Powerful dashboards and customizable visualizations: Easy to build visual boards that give business + technical clarity.
What do you dislike about the product?
The biggest challenges with New Relic are the steep learning curve and the interface, which can feel overwhelming initially. The pricing structure can also become expensive as data ingestion grows, and setting up alerts sometimes feels more complicated than it should be.
What problems is the product solving and how is that benefiting you?
1) Lack of visibility into application performance
New Relic provides real-time metrics, traces, and dashboards, which helps us quickly identify bottlenecks and slow transactions.
Benefit:
Faster troubleshooting and significantly reduced downtime.
New Relic provides real-time metrics, traces, and dashboards, which helps us quickly identify bottlenecks and slow transactions.
Benefit:
Faster troubleshooting and significantly reduced downtime.
Clear Visibility and Seamless Integrations Make Monitoring Easy
What do you like best about the product?
I like New Relic for its clear visibility, reliable alerts, and easy integrations.
What do you dislike about the product?
I dislike its high pricing and that some features feel scattered and take time to navigate.
What problems is the product solving and how is that benefiting you?
New Relic helps identify performance issues across apps and services in real time, so problems are easier to trace and fix. This saves time during outages and keeps the user experience smooth.
Real-Time Insights and Effortless Performance Monitoring
What do you like best about the product?
New Relic provides deep observability with real-time insights, making it easy to monitor and optimize application performance
What do you dislike about the product?
It can feel overwhelming at times due to its extensive features and complex setup for beginners
What problems is the product solving and how is that benefiting you?
New Relic helps us identify performance bottlenecks, monitor application health, and quickly resolve issues
Unified Dashboard for Complete Monitoring
What do you like best about the product?
Monitor backend services, frontend apps, and infrastructure in one dashboard
What do you dislike about the product?
Usage-based model can lead to high costs for large-scale apps.
What problems is the product solving and how is that benefiting you?
Real-time insights across apps, infrastructure, and logs. Intuitive dashboards and integrations with popular languages and cloud platforms.
New relic: comprehensive platform for observability and performance
What do you like best about the product?
What I like best about new relic is it's end to end observability and it's incredibly powerful for tracking metrics across applications , infrastructure, logs and user experience, all in one unified dashboard
What do you dislike about the product?
The initial setup and configuration can be overwhelming for first time users. With so many features available it takes time to understand which ones are essential for our environment.
What problems is the product solving and how is that benefiting you?
New relic helps us proactively monitor performance, detect issues and optimize resources. We no longer need multiple tools for APM, infrastructure and logs , everything is consolidated
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