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Reviews from AWS Marketplace

13 AWS reviews

External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hendrik D.

THE solution for all monitoring needs and a fantastic APM.

  • June 28, 2023
  • Review verified by G2

What do you like best about the product?
Everything is in one place. The APM is exceptionally good and you can find n+1's so easily. Also you can just right into problematic lines. This is way better than Datadog's APM.
What do you dislike about the product?
The 100GB free Demo Tier gives you about a week of bits and bobs. To be able to evaluate it properly and in more realistic conditions you need to pay right away.
What problems is the product solving and how is that benefiting you?
New Relic brings it all together in one place. One login, one place to look for just about everything you want to know and debug. This saves so much time jumping back and forth into other tools and places, trying to puzzle together even the smallest things.


    Education Management

Helpful, easy, (free*)

  • June 28, 2023
  • Review verified by G2

What do you like best about the product?
New relic offers lots of useful data, is easy to set up and has a very generous free tier.
What do you dislike about the product?
The data querying feature has been difficult for us to use and understand.
What problems is the product solving and how is that benefiting you?
New relic shows us real time load and response time along with errors and individual transaction statistics which helps us find and fix issues in less time.


    Insurance

One of the best observability platforms

  • June 28, 2023
  • Review verified by G2

What do you like best about the product?
One of the things I like best about New Relic is its comprehensive and user-friendly observability platform. With New Relic, I gain deep insights into the performance and health of my applications and infrastructure. The platform provides real-time monitoring, intelligent alerts, and powerful analytics, allowing me to proactively identify and resolve issues before they impact my customers. Additionally, New Relic offers a wide range of integrations and customizable dashboards, enabling me to tailor the monitoring experience to my specific needs.
What do you dislike about the product?
I guess these days the most challenging side of NR is the complexity of the platform - extensive features and capabilities can be overwhelming for users who are new to monitoring and observability. Setting up and configuring the platform may require a learning curve, and some users may find it challenging to fully utilize all the available features.
What problems is the product solving and how is that benefiting you?
We're using NR mostly for application performance monitoring


    Santhosh K.

Every Organisation Can Benefit from a Strong Observability Platform

  • June 21, 2023
  • Review verified by G2

What do you like best about the product?
Observability for your whole software stack, from infrastructure to applications to user experience, on a single platform. This makes it simple to obtain a comprehensive understanding of your system and solve issues quickly.

Has many analytics tools available, such as metrics, events, logs, and traces. This enables you to analyze the data further and identify the underlying reason for performance issues.

Even for non-technical users, it is simple to utilize. Various pre-built dashboards and reports are available on the platform, including an easy-to-use user interface.
What do you dislike about the product?
Costly: New Relic One is a paid platform, and some businesses may find the cost prohibitive.

Inflexible compared to several other platforms: Fresh Relic One's flexibility falls short of that of several other observability systems, including ELK Stack. For organizations with complicated requirements, this may be an issue.
What problems is the product solving and how is that benefiting you?
You may increase the speed and dependability of your program by using the powerful observability platform New Relic One. The platform has a large selection of analytics tools and is scalable and straightforward. However, some businesses may find the fee prohibitive, and the forum is not as versatile as other choices.


    Sathya N.

Maximizing Performance and Monitoring with New Relic

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
The real-time performance monitoring and comprehensive insights provided by New Relic are unparalleled, enabling us to optimize our systems and deliver exceptional user experiences.
What do you dislike about the product?
I find the pricing structure of New Relic to be a bit complex and potentially costly for small businesses with limited budgets.
What problems is the product solving and how is that benefiting you?
New Relic is our go-to monitoring tool for our fintech applications in India. It ensures optimal performance, reliability, and proactive issue resolution, empowering us to deliver exceptional user experiences in the dynamic fintech landscape.


    Andrei-Daniel P.

A great software connecting our entire infrastructure in a single pannel.

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Is easy to install on most platforms and gives a great glimpse into how the platforms works.
When working with codebases that we may not know, it's incredibly useful for making sure they work as expected.
What do you dislike about the product?
When a deployed software has a proxy not monitored in between, it doesn't associate well with the server application and frontend side application.
The per full user license is excessive
What problems is the product solving and how is that benefiting you?
It allows us to monitor our server and applications to ensure uptime and find improvement and optimizations opportunities


    Shawn

Arbitrary charges

  • June 03, 2023
  • Review verified by AWS Marketplace

I subscribed to this on Aug 30, 2022 to try it out. I didn't receive any charges until recently (June 2023) they started charging me.
I haven't used/changed my AWS resources and all I can see in Cost Explorer about this charge is "New Relic APM, Logs + Infrastructure Monitoring (PAYG with Free Tier)".

Oh, good luck getting support from them as well. They seem to have a "forum" but no direct support ticket you would expect.


    Dhavan M.

Reliance tool to constantly monitor an application

  • May 31, 2023
  • Review verified by G2

What do you like best about the product?
I like the way new relic constantly monitors an application. It is straightforward to integrate in Java-based projects, especially with spring boot applications. New relic also provides secure way of monitoring by only supporting TLSv1.2
What do you dislike about the product?
I can't think of anything which new relic needs to improve
What problems is the product solving and how is that benefiting you?
I am using new relic to monitor Spring-boot microservices and new relic is helping me to identify point of failure very easily. Apart from that new relic is also providing other data related to software performance which is helping me for further improvements


    Marketing and Advertising

Excellent and diverse infrastructure monitoring

  • May 31, 2023
  • Review verified by G2

What do you like best about the product?
Supports the vast majority of web based and enterprise level infrastructure components from common vendors. Excellent reporting and dashboard level SLA monitoring.
What do you dislike about the product?
Pricing is geared towards larger business and may be a hard sell if you don't have that many applications/use-cases. The learning curve for implementation and advanced reporting is high.
What problems is the product solving and how is that benefiting you?
Consolidating client level application monitoring and IT infrastructure monitoring and alerting into one stack. Replaces some notification packages and consolidates monitoring into a single dashboard point of truth.


    Marcos F.

Almost great

  • May 29, 2023
  • Review verified by G2

What do you like best about the product?
It's an easy tool to get used when there are problems in prod. I love the shared links
What do you dislike about the product?
Sometimes the UI is confusing, reloading pages won't get you in the place you are.
What problems is the product solving and how is that benefiting you?
Monitoring