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LaunchDarkly

LaunchDarkly | 1

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External reviews

345 reviews
from G2

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    Information Technology and Services

Launch Darkly Review

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
It's ease of use and affectiveness. It's very easy to learn LaunchDarkly and can be easily configured on multiple environments. It doesn't matter if a feature is small or a feature is large, it is easy to create flags for either.
What do you dislike about the product?
I don't know if this was LaunchDarkly's fault or my organization, but initially getting access and getting a license was a bit of a process and took quite a while.
What problems is the product solving and how is that benefiting you?
It's helping deploy items before they are completely ready for deployment, because this way the items can be switched off until they have been properly tested and are ready to be used.


    Automotive

LaunchDarkly review

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Easy way for non-technical users to use as a hacky CMS with long lived json flags. Super fast to toggle off feature flags if there is a bug.
What do you dislike about the product?
The licensing is expensive, so we have had to restrict those which can slow down development. There should be more tiered plans.
What problems is the product solving and how is that benefiting you?
It solves the problem of needing copy to change on short notice. This benefits us by not needing to go through PR and redeploy just because marketing changed their mind.


    Accounting

Amazing experience

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Hot reload reset of my feature flag state
What do you dislike about the product?
All is looking good, there's nothing I can recomment
What problems is the product solving and how is that benefiting you?
Pushing new changes into PROD behind a FF


    Computer Software

LaunchDarkly Makes Feature Flags Very Easy

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
LaunchDarkly is very simple to use. The UI is intuitive and SDKs are simple and easy to test as well. LaunchDarkly is relied on heavily for our phased rollouts and anytime we're looking to roll out a new feature. LaunchDarkly helps us carry out these operations in a safe manner and also provides analytics to see how often certain variations are being evaluated
What do you dislike about the product?
I can't think of any downsides right now 😅
What problems is the product solving and how is that benefiting you?
LaunchDarkly solves 2 problems for us

Phased Rollouts - LaunchDarkly allows us to bucket certain clusters easily in order to roll out to them in a phased approach

Releasing New Features - LaunchDarkly allows us to roll out to a small number of customers and slowly ramps up in a safe manner.


    Information Technology and Services

As a software engineer, it's great to have LaunchDarkly for handling feature flags.

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Handling Feature Flags, the UI is easy to use.
What do you dislike about the product?
Nothing to note. I enjoyed working with LaunchDarkly so far.
What problems is the product solving and how is that benefiting you?
Ability to utilize feeature flags enables us to test the features before pushing the code to PROD.


    Automotive

Highly Recommend LaunchDarkly

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
It is very easy to manage feature flags.
What do you dislike about the product?
Sometimes finding support on the website is difficult.
What problems is the product solving and how is that benefiting you?
Being able to manage feature flags.


    Automotive

Easy toggle management

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
What I really appreciate about LaunchDarkly is its ability to let us update and test new features directly without the need to constantly push out new code versions with changes or reverting changes. It's super useful because it means we can experiment with different features, see how they perform, and make necessary adjustments in real time. This way, we can make sure everything works perfectly for a small group of users before we roll it out to everyone.
What do you dislike about the product?
The pricing might be a bit on higher side, though it worth for a real CI/CD environment. The SDKs could be a bit better.
What problems is the product solving and how is that benefiting you?
LaunchDarkly helps to safely deploying and manage new features in real-time by providing a reliable toggle service. It help by enabling gradual rollouts, facilitating A/B testing, and allowing for quick reversions without needing to redeploy the entire application. This approach minimises risk, enhances deployment speed and enables personalised user experiences.


    Warren F.

Extremely feature rich, intuitive, fast and customisable

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Launch Darkly has a very robust and feature rich platform. Beyond just feature flagging, you have the ability to deeply control how and when features are delivered to your customers, with tools to automate stale flags and code cleanup. They have integrations with all the software that we use which has made integrating that much simpler.

Beyond that, we have a very custom implementation which takes into account cache affecting feature flags on our edge compute platform. The Launch Darkly team have been there to answer our questions and provide hands on support every step of the way. They even took on the task of training our experimentation team on how to use the software.

We have very strict requirements on our edge platform to return results in a tiny timeframe, the Launch Darkly API is incredibly fast, reliable and suitable for this usecase.
What do you dislike about the product?
It's very difficult to find things I dislike, but if I had to dig deep I would say that it would be useful to have the ability to separately handle a "holdout" group percentage for each flag, along side an active and inactive state. The process to do this at the moment is farily manual and involves creating a prerequisite flag alongside the experiment.

Due to our custom implementation, it would be an advantage to be able to fetch the "tags" associated with the flags in the same fetch. Currently, we have to handle this ourselves (due to a strict requirement to return results within a tiny timeframe).
What problems is the product solving and how is that benefiting you?
Our website receives over 400 million user sessions every year, so releasing features can be a risky endevour! Launch Darkly helps you reduce the risk and measure the impact of releasing features in production. Since metrics can be fed directly into Launch Darkly, you can setup automatic safety mechanisms which switch features off when a relevant metric falls below acceptable thresholds. We closely measure our DORA metrics, and Launch Darkly has helped us improve these, especially with Mean Time to Recovery.

Before we had implemented Launch Darkly, our experimentation team had little to no autonomy when it came to changing percentages for slow rollouts. Infact, it was a long and drawnout process which involved a lot of steps and a lot of waiting between those steps. Now that we have our Launch Darkly implementation in place, once an experiment has been created, the experimentation team need only log into the Launch Darkly dashboard and make the changes directly themselves which are then reflected instantly in production.


    Retail

Intuitive platform, enables experimentation teams, great support from account execs

  • February 12, 2024
  • Review verified by G2

What do you like best about the product?
The platform is easy to use, and is very practical in allowing different teams to have controls over specific parts of the release process. Experimentation can have their roles separately from engingeering and these permissions allow multiple parts of the business to align on feature rollout. There looks to be loads of potential for metrics tracking in the web app, which will be very useful in taking the grunt-work out of analysis. The account team / customer support is great, all of the memebers are very helpful and keen to work together to help you get the most out of the platform and the relationship.
What do you dislike about the product?
LaunchDarkly is very dependent on initial integration and the choices made in set up. It is vital to ensure experimentation are involved when first setting up the platform, if they are to be end users, else the setup choices may hinder experimentation capabilities and create tech debt.
What problems is the product solving and how is that benefiting you?
LaunchDarkly allows the experimentation team to control the rollout of AB tests, as opposed to being bottlenecked by pipelines within the tech stack, creating a much shorter time-to-launch for expeirments - it is essentially the click of a button! Likewise, the control being handed over to the experimentation team allows us to intervene much quicker if a feature/experiment is not going in the direction expected - with an almost instant turn off. The platform makes it easy to create, manage, and have visibility of experiments as well as maintaining accountability through logging changes.


    Financial Services

Effective for feature release management but less so for experimentation

  • February 12, 2024
  • Review verified by G2

What do you like best about the product?
What I appreciate most about LaunchDarkly is its user-friendly interface and ease of learning, making it straightforward for our team to adopt. Also, the FAQs and documentation has been immensely helpful in navigating its features and functionalities.
What do you dislike about the product?
Although we use LaunchDarkly successfully for feature toggles, configuring it to meet our specific needs for experiments proved challenging. Moreover, when seeking support, we discovered that professional services come at an additional cost.
What problems is the product solving and how is that benefiting you?
Helps us customise the product based on the region.