LaunchDarkly

My main use case for LaunchDarkly  involves dark releases on production and feature flagged features delivered to customers.

I use LaunchDarkly  to test new releases on staging and sandboxes, and later deliver it to production darkly. I test it, verify that the dry run is fine, and afterwards release it.

I have additional thoughts on how LaunchDarkly fits into our process by splitting our platform into models using feature flags and delivering it meaningfully.

The best features LaunchDarkly offers include feature flags itself.

Feature flags are valuable for my team because of delivery speed.

LaunchDarkly has positively impacted my organization as the value we deliver to customers is much faster, and we saved a lot by using this feature instead of implementing it ourselves.

I think LaunchDarkly's customer support can be improved as it is not responsive. I do not have anything else specific to add about needed improvements besides customer support.

I have been using LaunchDarkly for more than three years.

LaunchDarkly is absolutely stable.

The scalability of LaunchDarkly is perfect.

Regarding customer support, I once scheduled a call with customer support, the link was not working, and customer support did not get back to me.

Before LaunchDarkly, there was no solution implemented.

I have seen a return on investment as employees were saved time.

My experience with pricing, setup cost, and licensing is that pricing is great, affordable, and fair.

I evaluated other options before choosing LaunchDarkly, including some services provided by Amazon, but I decided to proceed with LaunchDarkly.

My advice to others looking into using LaunchDarkly is to discover all the feature advantages provided by LaunchDarkly. I gave this product a rating of 9 out of 10.

Private Cloud

Amazon Web Services  (AWS )

What do you like best about the product?

LaunchDarkly makes it easy to create and manage feature flags. When creating a new feature flag, it is created and configured across all of our environments at the same time. We regularly create different rules in each environment that control who sees which value of each flag--it's very easy to see and manage the rules. We have even utilized the LaunchDarkly API to allow our customers to opt-in or opt-out of specific flags so they can try new features--it's fantastic! I'm amazed at how quickly feature flag changes propagate--if I have 3 tabs open to the same site, changing the feature flag value in one results in all three being updated within a few seconds.

What do you dislike about the product?

Using the UI is very straightforward. I was at a bit of a loss at figuring out how to integrate with the LaunchDarkly AP--I've never used an API quite like this before--but thankfully my AI assistant was able to handle it.

What problems is the product solving and how is that benefiting you?

LaunchDarkly is giving us the flexibility we need to have multiple teams working independently on a single large codebase to create features that can be deployed to the production server but not released to customers until we're ready. It's even giving us the ability to allow our customers to opt-in to in-progress experiences so we can get early feedback. The fact that the feature flags are "live" and don't require a recompile or redeploy is wonderful! The same feature flags are available to our front-end code as well as our back-end code, so we can completely control the availability of a feature.

What do you like best about the product?

Feature flag management has become much easier, and it definitely gives us more confidence to enable products in PROD, knowing it will be easy for us to roll back if any unexpected outcome comes up along the way.

What do you dislike about the product?

The setup for flagging individual users is hard to understand.

What problems is the product solving and how is that benefiting you?

We go live with security so we can be sure the functionality is in good shape before enabling a feature for someone, and so we can manage product access properly.

What do you like best about the product?

I love that LaunchDarkly lets us control access to new features and roll them out at whatever pace and to whatever audience we want. I really appreciate the good interface, which is intuitive and simple to use, as it means I don't have to waste time figuring out the interface or learning code to control feature flags as a product manager. I also find that the search functionality works well despite having many feature flags.

What do you dislike about the product?

Sometimes finding feature flags can be hard as we have so many.

What problems is the product solving and how is that benefiting you?

LaunchDarkly lets us control access to new features and roll them out at our own pace. Its intuitive interface saves time, allowing me to manage feature flags efficiently without needing to learn code as a product manager.

What do you like best about the product?

I like LaunchDarkly for its ease of use and the agility it provides for continuous delivery, allowing me to quickly revert to a stable version if any issues arise. I also appreciate the real-time listeners that save us from constantly checking the flags and allow us to receive updates and respond faster.

What do you dislike about the product?

In my A/B testing, LaunchDarkly does not provide us with user segmentation. It would be very helpful to know which already identified users are being assigned each value and to be able to extract more precise metrics. It would be very useful to know which flag value is assigned to each device; it could be a custom ID in case the user is not identified, but if the user is identified, it would be good to have that information.

What problems is the product solving and how is that benefiting you?

I use LaunchDarkly to control experimental features, reverting to safe versions if there are errors. It gives us agility in continuous delivery and confidence to revert to a stable version. Additionally, I like its ease of use and the real-time listeners that allow us to respond quickly to changes.