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Domo

Domo | 1

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External reviews

741 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Good Platform Overall

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
The UI is pretty intuitive and there are a lot of applications and feature to utilize.
What do you dislike about the product?
It can be challenging to transition from other BI platforms like Tableau to Domo. Since users are more familiar with other platforms, we have trouble with adoption.
What problems is the product solving and how is that benefiting you?
We use Domo to display sales dashboards.


    Bryce C.

Domo is powerful and intuitive, but good luck getting your bugs fixed

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
Domo is one of the most powerful and intuitive platforms I've ever used. Their propritary no-code Magic ETLv2 transformation software is brilliantly fast, helping run day-long SQL transforms in as little as a few minutes. What's nice about Domo is it is a full end-to-end soltuion. It provides the connectors to pull data from thousands of APIs, the transformation tools to get that data into a form that is usage and combine it with other data, and the charting software to display that data in clean, effective charts with proper governance to ensure consumers only see what they need to.
What do you dislike about the product?
Domo's customer service is some of the worst I've seen for a SaaS product. Their customer service reps are very non-technical and don't understand the product very well. Worse is they operate under the assumption until proven wrong that your using the product wrong, instead of their being an actual issue. In additon, Domo rarely roles out improves to preexisting features and seems to ignore product feedback from customers on the whole.
What problems is the product solving and how is that benefiting you?
We use Domo across our businees, from marketing and sales to finance and accounting. We've found Domo most useful in creating curated reports for users to consume their data in a centralized place, in an easy to understand manner. But we also use Domo to power any data in our other systems like managing active users, automatically creating expense reports, and keeping projects synced from one system to another.


    Telecommunications

Satisfied with the capabilities of Domo

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
I like the wide range of visualizations I can create using data pulled from Snowflake. It becomes a very easy process once I have a SQL query written that summarizes my data.
What do you dislike about the product?
I don't like how much Domo "pre-analyzes" a dataset for me when I'm trying to create a visualization. For example, I would create a visualization using a dataset, and Domo will automatically summarize a field that doesn't make sense to summarize (like count of a data variable)
What problems is the product solving and how is that benefiting you?
Domo gives me the ability to create reports that are run and sent to email distros at set intervals. Seeing that many of my tasks are repeated monthly, this is very useful.


    Information Technology and Services

A great Platform

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
Domo is a fantasic visualization platform! It allows me to create stakeholder facing visuals easily and quickly.
What do you dislike about the product?
There can be a bit of a high learning curve at the start, that said Domo provides the tools you need to get up to speed.
What problems is the product solving and how is that benefiting you?
Domo is allowing me to create data visualizations that stakeholders find easy to use, realiable and informative.


    Kneeko C.

Somewhat steep learning curve but worth the effort

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
We are able to access and analyze data points from pretty much every aspect of the business. Domo is very patient with new users, so it's pretty easy to get the hand of things after a while.
What do you dislike about the product?
Occasionally, our connections break and it can be a bit of time to figure out where to fix things. So far we've been pretty quick to get back on the horse after any down time.
What problems is the product solving and how is that benefiting you?
We are able to analyze the full picture across a products life cycle. We have been able to accurately forecast production within a slim margin of error and are much more efficient and profitable as a result.


    Mike W.

Implementing Domo has been a game changer for us!

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
I really like how clean the cards and dashboards look
The ease of the connectors is amazing
I love how just about anything I can dream up can be realized
What do you dislike about the product?
Though user friendly, I wish I understood a little better how to work the back-end. The training is great, but I find it hard to dedicate the time to learning it.
The Shopify connector is clunky
What problems is the product solving and how is that benefiting you?
Reporting in a simple way for the non-tech savy CEO has been great
We have been able to create a scheduling system for our warehouse that is amazing


    Manufacturing

Domo Makes Me Look Good

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
The agility and flexibility of the data visualizations.
What do you dislike about the product?
Nothing. It's a fantastic tool! The solution has addressed all my challenges.
What problems is the product solving and how is that benefiting you?
Marketing attrition, predict forecasting, inventory management.


    Financial Services

Great Analytical tool that nis very user friendly

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
I like all of the new features that they have added to the software over the last 4 years.
What do you dislike about the product?
I would like to see more graphs, some of the graphs are outdated and I believe this is something they could work on. Also printing dashboards is very difficult.
What problems is the product solving and how is that benefiting you?
Cost Benefit Analysis/ Combining mutiple reports into one dashboard


    Information Technology and Services

Great tool for Quick adhoc analysis

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
The canned visualizations allow you to quickly and efficiently develop insightful and engaging dahsboards. The ability to drill down easily into any viz is second to none.
What do you dislike about the product?
When comparing to some other tools like Tableau, or POwer BI, Domo's simplicity is the main thing i dislike about Domo. You're able to do much more with other tools and they are more flexible in developing more complicated dashboards and visualizations.
What problems is the product solving and how is that benefiting you?
creating insightful and best in class dashboards that can run our business. Its easy to get up and running, and build dashboards off one, single source of truth.


    Steve G.

Domo is a great resource for easily and quickly interpreting data.

  • July 27, 2023
  • Review verified by G2

What do you like best about the product?
Easy to interpret data all in one central place. Data is real time and easily filtered and customizable. Graphs and charts are colorful and professional looking.
What do you dislike about the product?
There aren't many (if any downsides) that I have seen from Domo. There is sometimes a little bit of a learning curve to familiarize yourself with how to navigate through the data.
What problems is the product solving and how is that benefiting you?
Understanding where business is generated as well as understanding the efficiencies or inefficiencies in the sales process.